Ordered a Cool Bag online
Ordered a Cool Bag online never received notification that was ready to collect a week later and then a few days later received an email to say that a refund was on its way.
February 21, 2026
Reply from GO Outdoors
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team