I called at 5:27pm today to verify from an e-mail I also received today, (3/18/26 @ 3:35pm) regarding my documentation on my monthly heart medicine claim from Chewy and the
additional medicine Dr. Moran added on 2/2/26 invoice for Smokey"s heart condition. (Heart Health Formula by Thorne Vet)

I spoke to Donna C. from Tenn. and she was very helpful and was able to see what Fetch actually received yesterday (3/17/26 11:07am) my fax of my documentation. She verified that everything was received and all documentation is there. She told me that all I need to do is wait for all to be processed now... I thanked her very much for verifying all was received and nothing else was needed and I will now wait for processing.

Thank you for live agents to verify and confirm about receiving and verifying documentation.