Great team upstairs at the Haverfordwest branch. I can't comment on the staff downstairs as I haven't needed their help, but there is always a friendly welcome when we step into the store.

My son and I pop in upstairs from time-to-time with scootering issues and the service we have always received is second to none. The team always go above and beyond and nothing is too much trouble. There is no sales pressure, just welcoming staff on hand if you require assistance. In my opinion, that's how customer service should be. They don't always have what you need, but if they don't, they're forthcoming with what to try next. Yesterday we nipped in hoping to fix a wheel on my son's scooter, which we bought there. They don't provide the parts, (which seems odd Halfords if you're selling the scooters!) however, they found some stunt pegs, removed the inside and fixed the wheel anyway with the bolt provided. It's safe and secure and one happy boy got to go to the skate park for the afternoon. Thank you Haverfordwest! Keep doing what you're doing, because you do it well!