Lesley Avann

Initially disappointed, rectified by 2nd delivery.

Previously, I’ve had great service from NIO, but after ordering 2 x party boxes on the weekend & received 1 Monday (v quick).

Issue is order states fulfilled (I’m still awaiting the 2nd box), Evri tracking states delivered & there is no response to email, contact us or chat. There is no CS phone number.

2nd box now delivered (although no contact from NIO) so I’m now happy, despite lack of information when I received the 1st box yesterday.

The cocktails are great but customer service is sadly lacking, which really lets them down

Excellent Trackers and great real-time updates using the app.
Tractive is the best tracker I have found for my 2 cats - a good size for them to wear, clear updates and accurate tracking and a long battery-life

I've ordered a few items for my wedding in July over the past 6 months. Always on time and well-packaged, although sometimes the quality is not quite as great as it looks online. That's marketing though :-)