JG

John Graham

United Kingdom

Reviews

Review of Halfords Autocentres


Rated 1 out of 5 stars

Since Halford’s took over National…

Since Halford’s took over National Tyreand Tyre shopper.com they have ruined tyreshopper, the email address to contact them comes back with a message saying that this email address is no longer used, but doesn’t give a replacement address, or redirect your emails.
Tyres are constantly out of stock when the old tyreshopper always had tyres in stock that were on the website, now it doesn’t even say out of stock it won’t let you select a fitting station.
NO WAY TO TREAT LOYAL CUSTOMERS

March 21, 2026
Unprompted review

Review of Funky Pigeon


Rated 2 out of 5 stars

FP flatly refused to cancel my order

Five minutes after ordering a card I realised that I had already ordered one a month earlier, so I contacted FP only to be told we don’t cancel orders and don’t give refunds, so I complained to PayPal who immediately gave me a refund I hope PayPal charges FP more than they should have refunded me.
Under the remote selling laws they are obliged to cancel an order and pay a refund within 14days of ordering.

February 6, 2026
Unprompted review

Reply from Funky Pigeon

Hi, we appreciate your feedback, and we are continuously looking to improve our services. If this is still unresolved, please visit our website to contact us so we can help. Many thanks, Funky Pigeon.

Review of Vintage Inns


Rated 1 out of 5 stars

Table for 14 at The Fishers Pond Colden…

Table for 14 at The Fishers Pond Colden Common.
First at the bar told they don’t sell squash for children but it’s on the kids menu.
Then told there’s no turkey so combo roast off asked if turkey could be swapped out for chicken answer NO so tried to order steak and ale pie that’s on the menu, NO only chicken pie. So had roast lamb. The lamb was just edible but the roast spuds had been warmed up and were like rubber inedible. It was the most overpriced rubbish I’ve ever eaten.
Also the waiter was condescending, kept saying we are not a carvery.
We left wishing we had gone to a carvery for a decent meal.

November 9, 2025
Unprompted review

Review of Vistaprint


Rated 2 out of 5 stars

I ordered two items with a picture to…

I ordered two items with a picture to be printed on, a mug that arrived very quick, and a T Shirt that didn’t arrive at all and when I asked where it was they sent me an email claiming that I had cancelled the order and so far no sign of a refund.
VERY BAD COMMUNICATION FROM THIS COMPANY

October 6, 2025
Unprompted review

Review of George at Asda


Rated 1 out of 5 stars

Ordered a pair of shorts online

Ordered a pair of shorts, poor quality after speaking to Asda’s customer service sent them back using the return bin in store ,but no refund sent so tried email and phoning Asda to get a refund but couldn’t even get through to them, so got PayPal involved who paid the refund. Asda Customer Service is a JOKE.

September 1, 2025
Unprompted review

Review of Openreach


Rated 5 out of 5 stars

We got the jackpot with Mark being our…

We got the jackpot with Mark being our installer, what a lovely polite young man, he worked clean efficient and everything he did was really professional. We would happily have him back in our home.
WELL DONE MARK
Southampton.

September 1, 2025
Unprompted review

Review of esure


Rated 1 out of 5 stars

Absolute Rubbish

Absolute Rubbish
I can’t find out how to set up a proper log in with a password. I can’t get past the stupid chat bot to talk to a human it won’t even give me a phone number to call.
At this moment in time I am wishing I never purchased esure home insurance.
😤

July 26, 2025

Reply from esure

We're sorry you're having trouble setting up your login and reaching our team.

We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can assist you further.

Review of Vax UK


Rated 1 out of 5 stars

Vax Won’t Cancel Orders

Five minutes after ordering I realised I had ordered the wrong product, I contacted Vax who said they couldn’t cancel the order and it would have to be delivered and I would have to return it.
Utterly Ridiculous

September 18, 2024
Unprompted review

Reply from Vax UK

Hello John,

We understand your frustration with the situation. It's disappointing when you can't make changes to an order after placing it. We appreciate you reaching out to us about your experience - I have sent a request for more information so I can view your interaction with us.

Kind regards,
Nick
Customer Experience Team

Review of Furniture Village


Rated 1 out of 5 stars

Let Down By Furniture Village

Horrendous company that will not put right any defects they say you have a five year guarantee that covers absolutely everything, but when you try to claim on it they say that problem only has 2 years cover.
Before buying from them look at Facebook Group “ Let Down By Furniture Village “
To see what their customers are saying about them.

August 31, 2023
Unprompted review

Reply from Furniture Village

Good morning John

I am sorry to hear you feel you were let down when trying to put in a claim. Can you please email me some details into reviews@furniturevillage.co.uk and include your 9 digit order number, billing address, and full name and I will be happy to look into it for you.

Kind regards

Peter

Review of theaccessbankukltd.co.uk


Rated 1 out of 5 stars

Incompetent

Tried to open a one year fixed savings account. Filled out the forms got email withe the instructions to deposit the money saying The Access Bank UK LTD but my bank said it was wrong and could be a scam so stopped, contacted The Access Bank who said you should write the word Limited, well after reading the trust pilot reviews for them I've cancelled, if they cannot get a simple thing like that right I don’t want to deal with them.

November 15, 2022
Unprompted review

Review of Heatleaders


Rated 5 out of 5 stars

Yuji is a very honest and competent heating engineer

Yuji is a very honest and competent young heating engineer, he fitted my Viessmann Boiler and done it's first service, we would have him back in our home anytime.
excellent first class service from a nice polite knowledgeable young man.
see you next year Yuji.

November 24, 2020
Unprompted review

Review of PF Jones


Rated 5 out of 5 stars

My New Towbar

After looking at other web suppliers i found PF Jones and boy am i glad i did i saved loads of money and my new towbar arrived really fast even the web site was easy to use i was able to compare different makes and could even look at fitting instructions before i made my purchase.
The box did arive in a bad state but that is down to the couriors not PF Jones.

July 28, 2015
Unprompted review

Review of Victorian Plumbing


Rated 3 out of 5 stars

Good price

The product was good price and the web site easy to use the only thing that let it down was the packaging a part of the product was sticking out through a hole because the packaging was no ware near thick enough and the end/ opening was torn and the side of the product was visible we where lucky there was no damage .

February 20, 2013
Unprompted review