SO

Sue Owen

United Kingdom

Reviews

Review of Lampmasters.co.uk


Rated 5 out of 5 stars

A beautiful Lamp but needed a UK 3 pin plug

A stunning table lamp which I am delighted with. Arrived very well packaged and on time. My disappointment was that it came with a European two pin plug attached and what looked like a broken UK three pin plug loose in the box, which I subsequently replaced with a new one. I did not expect to have to wire a plug especially when placing an order through a UK company.

January 16, 2026

Review of Bathroom City


Rated 4 out of 5 stars

Well packaged

I would certainly buy from Bathroom City again. Good communication and a speedy delivery. Item was well packaged and protected.

September 25, 2025

Reply from Bathroom City

Thank you for your kind words and for taking the time to leave us a review. We’re delighted to hear you were happy with our communication, speedy delivery, and packaging. Your feedback means a lot, and we hope to welcome you back to Bathroom City again soon
Kind Regards
Bathroom City

Review of Cartridge People


Rated 5 out of 5 stars

Frustration to grateful in a matter of minutes!

After a frustrating amount of time trying to solve my printing issues on my own, a call to Neil at Cartridge People sorted the problem out very quickly. He was very friendly, empathetic and patient while offering various suggestions to help me. I cant thank him enough, especially as I was all set to put the printer in the bin! And he is happy to help me again..!

April 19, 2023
Unprompted review

Reply from Cartridge People

Dear Sue,
Thank you for taking the time to provide us with this feedback.
I will ensure that your kind comments are passed on to Neil.
Kind Regards,
Charlotte

Review of Expressunlocks


Rated 4 out of 5 stars

Allows choice of sim only deals!

I have a Samsung A21s that was in good working condition at the end of its contract. Being quite happy to keep the phone and not upgrade onto more costly and lengthy contracts with a new phone that, in my price bracket did very little more, unlocking it and moving to a sim only contract seemed the best thing to do.
Expressunlocks had excellent reviews and although I was unsure if I was doing it right, in practice their instructions were clear, and the process fast and straightforward to follow. The only surprise I had, and I may have mis read the initial information, but the process consisted of two parts and each part cost £24 and £23.99 respectively. I had thought the first payment was the total price.
However, unlocking my phone in this way has allowed me to shop around for an excellent sim only deal which will very quickly recover the unlocking fees within just 2 months. Thank you Expressunlocks.

December 4, 2022

Review of ERA Protect


Rated 5 out of 5 stars

Faultless

I can not fault the ordering process, delivery and the product. I bought two indoor security cameras which have been so easy to set up and view through my phone. The night vision is crystal clear.

September 16, 2021

Reply from ERA Protect

Hi Sue, thanks for your recent review. Really pleased you like your purchase and you found it easy to install. Many thanks

Review of Drinkstuff


Rated 5 out of 5 stars

A prompt and efficient ordering and…

A prompt and efficient ordering and delivery service. Well packaged and in excellent working order. I work in an office and I can not hear the fridge working at all - it really is as quiet as it states. Im really pleased with it.

June 23, 2020
Unprompted review

Review of Photobox


Rated 4 out of 5 stars

New studio seems to have less functionality than the old one

I have made 5 books and each one i have been really pleased with the final creation. All have been made using the old studio because when i last looked, the new studio did not have the same functionality and/or freedom to move photos and text boxes around. When flash player is no longer supported and i have to use the new studio, i may have to move to another photo book company if the new studio does not live up to expectations. This would be a great shame.

March 1, 2020
Unprompted review

Review of Photobox


Rated 5 out of 5 stars

Delightful

Ive prepared three books so far of my various trips and visits and absolutely love each one. Not only do they bring back wonderful memories but the presentation by the Photobox software makes them an enjoyable experience to have and to hold. So much better than keeping my photos unseen on a hard drive or phone. A pure delight to have.

May 4, 2019
Unprompted review

Review of iSupplyEnergy


Rated 2 out of 5 stars

Where is the Customer Service?

Very disappointed with iSupply because i never hear from them.
By not having a smart meter, iSupply rely on me providing meter readings. There are no reminders to do this even when i miss a month or so.
There is no app, so i have to log in to enter the readings.
There are no notifications that i have a new statement.
But they can manage to email this survey which does not benefit me in any way.
I will be pleased when the contract ends because it does not suit my busy lifestyle.

March 1, 2019
Unprompted review

Reply from iSupplyEnergy

Hello Sue

Thank you for your review. We send notifications and reminders to our customers via email when a statement has been made available to view or to submit a meter reading. It is a concern that you seem not to be receiving these emails from us. One of our customer experience advocates is investigating your account and will be in contact with you shortly.

We hope to speak to you soon

EDIT: Hello Sue,

It was lovely speaking with you today with regards to the concerns you have raised in your review.

I am happy we got to discuss and resolve the issues, and I have sent a follow up email confirming the details.

Many thanks,
Liam

iSupplyEnergy Customer Experience Team

Review of OutdoorGB


Rated 5 out of 5 stars

Speedy delivery!

Had to share this because the time lag between ordering and delivery was c24hrs. Very impressive. Thank you!

October 25, 2018
Unprompted review

Review of webuyanycar


Rated 4 out of 5 stars

a very straightforward process

I have no doubt that selling a car privately would attract a higher price than Webuyanycar.com offered, but the process was fast, easy, straightforward and the gentleman who handled it was pleasant and helpful.It meant for me that the car was off my drive without me having to spend alot of time cleaning it up, advertising and haggling with the price etc etc. It was worth it for me.

April 21, 2016
Unprompted review

Review of Furniture Village


Rated 5 out of 5 stars

Staff very helpful

Was spoilt for choice for designs, colours and fabrics for a long awaited settee suite. Staff were helpful, patient and nothing too much trouble. Updates and delivery were clear and timely. A little disappointed with the out sourced delivery men who rushed to deliver and unpack everything, even leaving mud on my new carpet. Certainly not impressed with that. However, Furniture Village staff I have nothing but recommendations for.

January 8, 2016
Unprompted review

Reply from Furniture Village

Good morning Sue Owen,

Our team in the Southampton store will be so pleased to know you appreciated their assistance, and found them helpful.

However I am sorry the drivers were less than careful when delivering your furniture, and I am sorry they left mud on your carpet, which must have been disappointing for you .

I have contacted their Distribution Manager about this, and asked him to give you a call to discuss this further.

Thank you for bringing this to our attention.

Kind regards

Jane

Review of Uttings


Rated 5 out of 5 stars

A fast, prompt and efficient service

I hadnt heard of Uttings before but their prices were competitive, offering free delivery and rapid dispatch. I was surprised when my order arrived even earlier than expected. I would certainly recommend them and would obviously use them again.

July 20, 2015
Unprompted review