Raych
United Kingdom
Reviews
Review of hmv (UK)
Review of webuyanycar
Very straightforward and quick process
Very straightforward and quick process. Andrew was friendly and helpful guiding us through the whole process making sure we had all the documentation we needed.
Review of BCH Camping
Reply from BCH Camping
Review of Better Tights
Amazing tights that fit well and last
Amazing tights that fit well and last. Great range of colours and styles. Fast delivery. Great customer service
Reply from Better Tights
Review of Compare the Market
Hassle free insurance quotes
Compare the Market makes buying insurance hassle free. I love that on one site I can sort out my insurance without having to input my details multiple times.
Reply from Compare the Market
Review of Exhale Healthy Coffee
This coffee is all that it claims
This coffee is all that it claims. We get the medium and dark roast. I can now drink coffee and I don't get headaches or the jitters. Amazing how processes can make such a difference. I should say they both taste amazing!!!
Reply from Exhale Healthy Coffee
Review of Brockleby's Pies
Exceptional pies
Exceptional pies. Excellent service. Cannot find fault anywhere. Thanks for such amazing pies.
Review of ColourFence Garden Fencing
So far not good
Unfortunately the fears of how this would go so far have come true...thought I would do a review so far...today is at last install day but that hasn't gone to plan...
At the start John came out to give us a quote and that was positive...he asked what we wanted was friendly and efficient and didn't do a big sales pitch. We initially got quoted on removing the old fence ourselves but after reading some reviews decided to change this to it being removed and rubbish taken away by ColourFence. This is where is started to go wrong...we had to chase for our new quote. This eventually came through and we followed the process of paying the 50% deposit and waited for confirmation that never came...we had to chase. When we chased this headoffice were unaware of our job...John hadn't processed the paperwork correctly. However Richard at H/O was very helpful and then assisted in booking the installation. We then discovered that if Richard was off things went wrong...
The fence was delivered when they said it would be to our back garden ready for the installer...installation day...no show and no calls explaining so we had to chase again...Richard was off but we eventually found out that the installer was ill (not his fault...illness happens)so couldn't install but only Richard could rebook so would call us on Monday (this was Friday).
Monday came and no call...more chasing...Richard was off poorly but the person said that we should be able to have install on Friday this week and would ring us back later that day to confirm and she didn't so we had to chase again...couldn't get through to the person but was told it should be ok for Friday...Richard then called Tuesday and confirmed this would happen.
Then we arrive at today...install day attempt 2...Al arrived promptly having called the night before to confirm he was coming and apologised for not being able to install last week. We asked him to check that he had everything he needed before taking down our old fence as we had read reviews saying wrong things were delivered...here is where there were more issues...on checking, everything that was needed had been delivered but the wrong height fence panels!!!! Al made some calls and then offered us to either wait for another date or he could install the shorter panels so giving us security and then come back to replace for the taller ones once delivered. We decided to go ahead with install with the shorter...currently they are being installed...will provide an update once more is done....
So far...Richard at H/O has been brilliant and so has Al the installer and his team...it seems to be that one person is allocated to one job and if that person doesn't do it or is ill no one else picks it up and it doesn't get done...the price you pay this shouldn'y happen...the rest of ColourFence has been very disappointing.
Update...installer Al has done a brilliant job with what he has ....he has been waiting on a callback all day to find out when and where the correct panels will be delivered...he's had no call...will see what happens after the weekend when colourfence realise we won't be paying the balance until they sort the problem and the rubbish is collected.
Update ...correct size panels are now in and the finished product is great. Throughout the process our installer Al and our contact at HQ Richard have been excellent as was the delivery driver both times, so too was the waste collection. Everything else leaves a lot to be desired...very disjointed. For a product that's so expensive you'd expect a better service. Here's hoping our guarantee paperwork now arrives.
Reply from ColourFence Garden Fencing
Review of Octopus Energy
Hossein was really friendly and…
Hossein was really friendly and helpful. Explained the whole process clearly and took the time to make sure I understood.
Review of Wild
Amazing transformation
I previously used Wild then stopped as I was struggling with odour. Have recently come back and things have changed. I'm loving the deodorant and I've had no issues with odour. Love the scents of deodorant too.
Reply from Wild
Review of Glasses Direct
Easy to use website and ordering
Easy to use website and ordering. Super fast dispatch and delivery.
Review of Dreams
Exceptional service
Had the most amazing experience trying out mattresses. Louise was so friendly, helpful and knowledgeable. We were never made to feel pressured and were given all the time we needed. All our questions were answered and we were really pleased with the outcome. I was amazed at being able to try different pillows too. Now looking forward to our delivery!
Review of InPost UK
Really easy and convenient to use
Really easy and convenient to use. Delivery is fast and efficient.
Review of UberEATS
Appalling service
Appalling service. I ordered McDonald's through their own app and unfortunately they use Uber for delivery. Our food never arrived. Called Uber who stated the driver followed the guidance from McDonald's so no refund could be offered. I asked what that guidance was to be told the driver tries to contact you twice...I told them he didn't do that...he called once and I confirmed our location...we went downstairs to collect and he never appeared...we tried to call him twice and he hung up both times. I asked to speak to a manager who said the same. I told them it was disgusting service but they were not interested. Thankfully on phoning McDonald's the manager there said they would redo our order with no charge... complete opposite service. Well done McDonald's... Uber you are a disgrace.
Review of Autoglass®
Great service
Great service. Booked to attend my home address to repair my windscreen. Attended during the time period they stated. Did an excellent repair...you can hardly see where the chip was. Repaired quickly in the time they said. Really friendly and helpful technician. A little bit of hard sell to buy wiper blades but took my no as a no.
Review of CeX/WeBuy - United Kingdom
Great resolution
CEX have been brilliant resolving this ..I have been fully refunded and allowed to keep the discs. You couldn't ask for more. Thank you for sorting!! Really friendly and helpful customer service online.
Slightly frustrated that the discs were actually a region one... therefore American! Thankfully my machine is multi region. Nowhere on the listing was it stated they were not UK.
Reply from CeX/WeBuy - United Kingdom
Review of Yodel by InPost
Driver was friendly and polite
Driver was friendly and polite. We didn't know we had a parcel out for delivery so just glad we were home
Review of Wild
I have mixed feelings here
I have mixed feelings here. Love some of the scents especially the cotton and sea salt and in cooler weather it's great. But warmer weather I've been sweating a lot and smelling and then clothing has been left with a grease mark .. using less deodorant means I smell bad quicker so really torn.... currently having to now use my old antiperspirant for work then use my wild when at home
Reply from Wild
Review of Domestic & General - UK
Mixed feelings
It's great having the cover knowing I'm covered for breakdown... however I still have a problem with my washing machine and have had an engineer out 6 times in the last year...four of those in the last two months!! For some reason I can no longer book a repair online so have to call which is a nightmare when working shifts....
Reply from Domestic & General - UK
Review of Snag Tights
Brilliant tights
Brilliant tights. Really comfy. Wash so well and maintain their shape. Love them.