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United Kingdom

Reviews

Review of Aluxury®


Rated 5 out of 5 stars

Great Customer Service and Amazing Quality Essential Oils.

Lovely fast delivery. I ordered 3 essential oils (Vanilla, Agarwood and Jasmine) and every one of them had a lovely strong scent. I am especially pleased with the Agarwood and Vanilla!
I was sent a small size of of Vanilla Essential Oil instead of the 100ml one by mistake. When I contacted Aluxury about this, they very swiftly arranged for the correct item to be sent to me and kindly let me keep the one they had already sent to me! Very happy with my shopping experience. Recommend!

January 26, 2026
Unprompted review

Review of Rapid Labs

Review of The Soap Kitchen


Rated 1 out of 5 stars

I am usually a happy customer but this…

I am usually a happy customer but this time I had to contact customer services about a very weak smelling vanilla EO (in glycerol) and a missing sample of EO worth @£2 something. I felt i deserved a refund as the vanilla wasn't up to the job and an item was paid for but not received. Their response was that the vanilla is in glycerol that's why it isn't strong (it was added to the maximum allowed in my product and had an undetectable fragrance), and apparently they could confirm they had wrapped the missing EO and so it couldn't be missing from my package. I guess I must be lying then... For a £2 refund. This isn't the way to run a business. It breaks the trust of the customer. It's a matter of principle. I have been forced to look elsewhere for the rest of my goods.
So long and thanks for all the fish.

December 9, 2025

Reply from The Soap Kitchen

We appreciate you taking the time to share your experience. We're sorry to hear about the weak vanilla EO and missing item. We aim to ensure all our products and service meet expectations. We'll review your feedback regarding the handling of this issue to improve our customer interactions.

Review of Parcel2Go


Rated 5 out of 5 stars

Simple and Easy to arrange.

I'm super happy with the ease at which my 3.2kg parcel was picked up promptly, and delivered within 48hrs in perfect condition (via Royal Mail). Parcel2Go took made the whole process of simple. Definitely will use again.

July 31, 2024

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

Reliable service every time.

Couldn't find the particular shade of lipstick anywhere else. Thankyou Look Fantastic! Swift delivery and at a good price.

February 21, 2024

Reply from LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Review of DPD UK


Rated 5 out of 5 stars

Excellent

Item delivered in good time and driver bought it right to my front door even though my packages both weighed more than 20kg. Really appreciate it.

May 17, 2023

Review of Pharmacy2U Ltd


Rated 5 out of 5 stars

Very reliable service!

Quick and simple to set up. Whenever I have had any problems they have been sorted out to satisfaction.
Certainly made my life easier! Thankyou Pharmacy 2U.

November 27, 2019
Unprompted review