Sunraye 10

Despite updating my parcel to be left in’s safe place the driver leaves my parcel in plain sight at my door. One star fro Yodel actually getting the parcel to my address as they usually leave it at an address around the corner with the same door no.

Excellent advice and support from physiotherapist (Victor) at Fort Dunlop in Birmingham over the course of sessions. Knowledgeable and explained the reasons behind advice being given. An asset to Ascenti.

I haven't yet employed the use of this company for a valuation report on my property but intend to use them. This review is based on the phone call with a lovely lady called Emma who answered my queries and was frankly open, honest and professional during my telephone enquiries. First impressions count and this is what has led me to know that I intend to use this company for my valuation.

Paid for PLT royalty. Placed an order 07/04/2024 which should have need delivered 08/04/2024. Response poor..apologies given and just wait for delivery and send item back when received if no longer needed. No remedial action.

Great holiday. Use Jet2 regularly but avoid their rip off excursions and book locally. They had a trip advertised for £83 to Pamukkale but when I called to book whilst in Turkey they stated the price was now £100. After some remonstration with the rep they agreed to charge the printed price as they hadn’t amended their print, however only a dinner included in the price baring in mind this was an all day trip requiring collection at 4am in the morning and out till just after 10pm. Sub standard breakfast and lunch was chargeable at the stop off points.

Fantastic package break to remote work from İçmeler (Turkey). Brilliant price and hotel (Chateau de Ville) - room cleaned daily and fresh needing and towels. Hotel could not do enough. Upgraded my room free of charge and no charge to keep the room on check out day but was coming to end of season.

If I could give 1 star I would. If purchasing anything and the seller is using FedEx/(JokeEx), request a refund and run.
Ordered human hair extensions from Ali express at a cost of £130.48. Tracking on Ali express showed item with FedEx 24/08/21 local to me. After a few days contacted seller who stated item delivered to my home address and signed by my ghost 23/08/21 at 11.31am, I say ghost as I was at work with patients. Still waiting on proof of this signature. I have sent various emails to FedEx and receive the same generic BS response from an agent that escalations team looking into matter. So apparently FedEx delivered 23/08/21 but then the tracking on Ali express shows still with their depot 24/08/2021. My daughter had a parcel delivery yesterday from a different company who we discovered had left the parcels in plain sight at our door so the neighbour took in the items, so it makes me wonder if this inept driver did the same although I still want to see the bogus signature. Called FedEx head office today and no surprise with this shoddy company, hear a message saying their lines are closed and to go online. I won’t be letting this drop and will get a resolution. I’ve been inconvenienced enough and I’m not taking time out of my life to follow this up because I’m bored and lonely without friends.
Disgusting company and whilst I appreciate delivery drivers aren’t paid much, at least follow Royal Mail and leave a calling card stating returned to depot, put over back gate, hidden in safe place etc…..teach communication skills to drivers. Thoroughly annoyed.

Honest, reliable and very helpful. Rob repaired a UPVC window in my kitchen that wouldn’t open. Issue with the handle. Would definitely recommend. Too many charlatans out there always trying to rip people off.

I write as a parent and guarantor of a student that unfortunately paid to live in their accommodation. In reference to the wearehomesforstudents Canalside accommodation in Birmingham; but by the looks of the reviews it is common knowledge that this is duplicitous and awful company. Please just avoid this company and stick with Unite who have better policies in place and ones they try and uphold. So these people who are just in it for the money have ZERO regards for students welfare and if you read their BS Equality and diversity policy they do the opposite. My daughter was intimated by a vile bully in her flat and felt the need to move and jumped through all the hurdles these charlatans set with regards trying to resolve the issue including contacting the police. The bully seems to have something over the useless property managers who continue to pander to the bully despite other members of the flat giving statements about the bully. They send you on a wild goose chase and now the property manager Anthony has refused any further communication with my daughter as she highlighted (let’s not say lies but) discrepancies in what he had told her. Well you people can go whistle for your next lot of rent and I’ll pass you through my various departments or associates so you can see what’s it like to deal with yourselves but I’ll bet you’ll be quick to act when the rent not paid. Cheaper accommodation not always wise. SAVE YOURSELF THE HASSLE AND RIP UP THE APPLICATION FOR THIS ACCOMMODATION. They should re name themselves - STUDENTS ARE JUST MONEY TO US.

Overpriced tat most probably from China but prices hiked up by this company. Clothes look nice on Instagram and tik tok but the quality shocking. They could make a success if they improve quality of their clothing and get a business person from dragons den to teach them about all aspects of running a business. Learn to keep the customer happy.

Just stay clear of this place. Should be renamed Dodgy Car.com. The rogues that work here make Boyce in only fools and horses look like a saint. Take your hard earned cash elsewhere because of their mouths are moving they’re lying and need to get their little bonus and commission for whatever team they work on.

Disgusting scammers and PayPal initially complicit by not taking the fact that these people are scammers seriously. Eventually PayPal covered £15 return postage for the Halloween wigs that should have gone in a bin and refunded my initial outlay. They need investigating by fbi or whoever.

Cont'd from Avoid part 3 - 26/01/2020 - Returned to Available Car. Reluctantly ordered a replacement car from Leeds branch and advised by sales adviser Sukhy that I would be contacted when car in branch. Pointed out the courtesy car levels low and swapped into another courtesy car (Hyundai i20, reg: EK68 ARZ).
27/01/2020 - Voicemail received by Matt at Available Car stating that he was aware I did not agree with offer of £7200 for Nissan Juke but he would not be budging on his stance.
Return call to Matt at 10.53am. Unable to reach an agreement as neither party willing to budge. Advised that I would be escalating to a 3rd party.
Post call and unsurprisingly, discovered that Available Car not part of the Motor Ombudsman and Approved Codes of Practice.
Ultimately Available Car are working on the premise of me returning the car like I have changed my mind or with it having a minor fault (although I now know different and that the car is essentially scrap) and you people have the audacity to try and take money off me like I brought a brand new and fault free car and drove off the forecourt. Not to mention the untold stress and the extra time being spent at Available Car. Available car made the decision to scrap the dodgy Nissan Juke they sold me but then tried to make out they were doing me a favour. As advised post this debacle I should have insisted on the return of the Juke as ultimately I brought it back to them in good faith and was not aware of how duplicitous these people are.

I now have a Ford Focus reg: WM14 HOA from them very reluctantly which yesterday I noted had collected a pool of water in the footwell behind the front passenger seat but it will be getting a thorough check by an honest mechanic 02/03/2020.

I CAN'T STRESS ENOUGH TO RECORD EVERYTHING ON YOUR PHONE FROM THE TIME YOU ENTER AVAILABLE CAR TO BE GREETED BY FAKE SMILES ON THE FRONT DESK UNTIL YOU LEAVE THE PREMISES AS THESE PEOPLE ARE ANYTHING BUT UPFRONT AND HONEST.

02/11/2019 - Nissan Juke, reg: YB14 VFJ, purchased from Available Car (Cannock). Purchase price - £7599. £200 deposit paid and my car a Peugeot 308 CC, reg: MT59 UWY traded in at £1100.
05/11/2019 - Nissan Juke collected.
10/01/2020 - After stopping the car for approx. less than 10 minutes discovered the car had broken down. Unable to start it and unable to turn it over. AA breakdown called. Diagnosis that battery had discharged, work carried out on car to sub standard and patrolman pointed out that wires adjacent to battery should be lying flat which they weren't. AA provided brief report and copy also provided to Available Car as requested.
Prior to breakdown:
03/01/2020 - Oil lo warning light came on the dash, Oil topped up.
06/01/2020 - Oil lo light came on the dash for a 2nd time.
11/01/2020 - Nissan Juke returned to Available Car. Given a courtesy car (Renault Clio, reg: HV68 XWA). Pointed out by sales associate that courtesy car requires a service and light on dash showed this also.
13/01/2020 - week commencing 13th, advised that issues with the Nissan Juke battery related and advised that a new battery fitted. Latter part of the week, update was that further investigations required. Advised that they had been liaising with Nissan about possible issues with the car.
20/01/2020 - Spoke to a rude individual called Tracey at 16.01pm by phone on my 3rd attempt to get an update that day. Explained that I was conscious that my 3 month warranty would soon cease and I wanted a 2nd opinion on the car. Advised by the said Tracey that if the Nissan Juke returned to me then the warranty would start from that date although this was the first time I was being told this. Further investigations still taking place. Stated I felt that a patch up job had been done on the car in the hope it would hold out until after the 3 month warranty whereby there would be no recourse for me from Available Car.
24/01/2020 - Call received from Matt (a manager) at Available Car. Advised that Nissan Juke requires a new engine and essentially repair not viable. Also informed that Nissan Juke requires 1 litre of oil for every 1000 miles. I stated this was not viable ad I was not happy with a car requiring such frequent oil top ups. Options presented to me were that I choose a different car or accept £7200 refund which initially I thought was the initial outlay for the car. This amount due to £400 being deducted for depreciation. Explained I was not happy with this and did not want to discuss depreciation but compensation as I had been sold a dodgy car. Matt persisted with the point that I had undertaken approx. 2000 miles in the Juke, a car purchased for business and social use. Explained mileage done not major but average and I refuted whatever point he was trying to make in somehow insinuating I had a part to play in the dodgy car I was sold. Agreed that I would visit Available Car 25/01/2020 to see what other cars available as replacement. Matt requested that I liaise with sales manager Jamie. Advised Matt also during this call that courtesy car had low levels with coolant when I checked under the bonnet. Matt requested that I do not do anything but swap into a different courtesy car 25/01/2020.
25/01/2020 - visited Available Car in person. Unable to find a replacement car and advised Jamie I wanted my money back. Jamie stated that I had accepted the offer of £7200, advised that I had not signed anything and refute the offer. Stalemate reached and as expected Jamie became aloof and state that I would need to hand back courtesy car this despite Available Car having my money and the dodgy car I'd been. Explained that I had been inconvenienced and essentially Available Car trying to recoup their losses from me when I was sold a sub standard car. Allowed to keep the courtesy car.
26/01/2020 - Returned to Available Car. Reluctantly ordered a replacement car from Leeds branch and advised by sales adviser Sukhy that I would be

AVOID AVOID. Certain people there like Matt (some sort of manager) could not even lie straight in bed. Sold a car that clearly had a patch up done and couldn’t last the 3 months to be outside their warranty, which is probably what they were hoping for. These charlatans then want to tell me about depreciation instead of compensation.

AVOID. Sell you a dodgy car and then try and recoup their losses through you the customer. Try to double talk you and treat you like a moron once they have your money. Modern day charlatans.Go somewhere more reputable and save yourself the time and stress of having to fight with them and complain to trading standards. They are not even apart of the motor ombudsman but don’t let that put you off addressing issues with these underhanded individuals in suits.

Available car let’s get THE FACTS STRAIGHT although your long calculated response comes as no surprise. Now I just need to find a way to upload recordings from my dealings with you people post the dodgy juke I was sold.

12/02/2020 it’s amazing that you can respond to a review online but ignore a recorded letter sent to your supposed head office. One needed another car for work so please don’t make out like I have some great admiration for your company or dealings. My time energy and expense not spent in your business post purchase of dodgy Nissan Juke because I’m bored lonely and have no friends.

03/01/2020 - oil lo light came on the juke. Oil topped up.
06/01/2020 - oil lo light came on dash again. Dipstick checked and showing sufficient oil.
10/01/2020 - car broke down and AA called.
11/01/2020 - car returned to these people and so The duplicitous behaviour commences.
This will be uploaded at a later date if required as now referred to 3rd parties.
One star given as couldn’t give zero and because had a courtesy car albeit whilst unfortunately having to advertise for them with their logos plastered all over it.