United Kingdom
Review of Premitel Connections
The phone service had a few technical issues in the first few days which were related to using my old analogue handset with an adaptor. Some written instructions would have helped with this. However all has been running smoothly since. I also appreciate knowing when calls are received on my old terrestrial number as they route to my mobile simultaneously
Review of Sarah Raven
I ordered 45 tulip bulbs last October described as 'perennials' and pictured as being pink with green at the base and white with green at the base.
Every bulb came up bright scarlet which is very disappointing. I could have got these at my local supermarket!
Reply from Sarah Raven
Thank you for your review. We are very sorry to see that there has been an issue with your order. If you have not already done so, please get in touch with our customer service team via our website and one of the team will look into this matter for you. Kind Regards, Sarah Raven Customer Services - www.sarahraven.com/help
Review of Crocus.co.uk Ltd
Delivered promptly to the right address, and these days this passes for Excellence!
Reply from Crocus.co.uk Ltd
Delighted you had such a great experience. Just give us a shout if you need anything else.
Kind Regards,
Crocus Customer Service
Review of Prinfab®
Review of G Johns & Sons Ltd
Helpfully detailed dimensions ensured the rim lock fitted my old period door light a glove. Dispatched/ arrived promptly. Excellent quality
Review of Acorn Property Group
Diana and Helyn provide friendly and professional assistance at the Printworks in Frome throughout the purchase process. They answer calls and emails promptly and sensibly. They help to make the whole process stress-free
Review of Octopus Energy
The ‘loyal’ tarrif is double the price of my previous Octopus fixed tarrif yet on switching to the new plan an an ‘outstanding’ sum is still added to my monthly payment. This makes me ask what a ‘ fixed’ price actually means if there is going to be an extra amount over and above the so- called ‘fixed’ price?
Reply from Octopus Energy
Hello Catriona,
Thank you once again for taking the time to give us the feedback.
We sent out an email regarding this issue but also wanted to reach out to you here.
Your ‘Fixed term’ relates to your tariff, this prevents your prices from increasing during the fixed period. Our unit rate and standing charge will not change until the end of the fixed term.
The amount you’re charged is always going to be dependent on the amount of energy you use.
When we recommend increasing the direct debit it is because your current direct debit is not covering your usage and we want to ensure that as you go into the winter period your debit is not building up.
We all work extremely hard to look after customers and genuinely care about doing the right thing. If there is anything more I can do, please don’t hesitate to ask.
Best wishes,
Gursharan
Review of Protyre Autocare
The Staff went the 'extra mile' to be helpful in staying open late on a Saturday in the hope that my roadside recovery vehicle might reach the garage before closing time, however I was not recovered in time to make it, and had to leave my car with its punctured tyre parked at the premises over the weekend. Tyre mended punctually on Monday. Pity they had insufficient time to assess the likely cause of the puncture for me though.
Review of Baker Ross
My Order was delivered promptly within 2 days and packaged securely.
The range of colours and glass types is considerable, and it is helpful that all sharp edges have been made safe by tumbling
Reply from Baker Ross
Hello Catriona,
Thank you for taking the time to write a review.
We are happy you are satisfied with the glass mosaics.
Kind regards,
Valentina,
The Baker Ross Team
Review of Outdoor Value
Review of Baker Ross
An economic and ‘clean’ background on which to exhibit work which is light in weight. Best used in a place where there is no draught, as the card can blow over in the wind even if affixed to walls or surfaces with double-sided tape.
Review of AnyVan
Review of Baker Ross
Supplied what I requested efficiently and promptly
