Keith Hayward

Great product, excellent service

Had an issue with a charger installed via Octopus so had to ask for help - call was answered very quickly, great advice given, charger re-set remotely and all working. Excellent service all round!

Great choice, good pricing and fast delivery - what’s not to like?

Found deals very quickly, was contacted when asked, had a deal done with over £5,500 discount from list price very quickly. Excellent!

Just superb service from Jill, dealing with us in Nicole's absence. Absolutely faultless from start to finish.

Excellent service throughout, great care over ensuring the paperwork was all in order, very prompt despatch and all arrived safely. Excellent to do business with!

Fantastic booking experience - amazing service!

These guys really went the extra mile in terms of service, and the end result is very good indeed. Kitchen looks brand new at a fraction of the cost of total replacement. We really can’t recommend Clare, Chris and their team enough - great job!

Great team, great advice and great service!

Jason in a class act - always on time, always friendly, always takes care.

This truly is an example of how excellent service can turn things around really quickly. We had a bad experience previously where many things went wrong - incorrect information given, prices increasing etc; all of which frustrated us enormously. Having reached the point where we were cancelling the cruise we had previously booked and looking to agents elsewhere due to our frustration; in stepped Nicole Barrett from Panache.
The experience from the moment she took over our booking has been faultless. She sorted out the issues with the original booking, suggested an alternative, figured out all of the detail required to switch; and found us an excellent deal - all in the space of 24 hours. This changed a bad service experience into a truly excellent one.
If this is the standard of service that Panache can consistently provide, then they are the agent to go with. We cannot recommend Nicole herself enough - service like this is hard to find; and when you get it; you stick with it.
Thank you for turning a difficult experience into such a good one - great job!

Easy to deal with, great rate

Having received very poor finance advice from a main dealer, I found these guys. Conagh was excellent - really great advice, and the rate he achieved was so much better than the dealer offered. Just great service all the way through the transaction. Thank you!

Kat has been exceptionally helpful throughout, giving great advice and really taking the time to understand our likes and dislikes before advising on our booking. The whole experience has been a pleasure.

Really first class response to my enquiry, quick turnaround and a great result. Thank you.

Appalling service from Shark. Lift away cleaner has broken after just over a year and the only statement Shark have made (and insist on sticking to) is that it’s a ‘wear and tear problem and so not covered by the guarantee.’ They even told me that daily vacuuming is unusual and that the cleaner should t be used so often!
The people I spoke to were rude, abrupt and went out of their way to be unhelpful. It’s obvious that the guarantee - supposedly 5 years - Is completely useless, since Shark absolutely refuse to replace any part that fails; using the ‘wear and tear’ excuse all the time.
My advice? Don’t buy from them - you’ll regret it. As to their ‘service’ - it’s non-existent. Bad cleaner, awful service, terrible company to deal with all round.

Great product description, fast efficient service- great job!