Halfords autocentre Olton
Horrible experience when getting 4 tyres changed.
Had a booking for a certain time slot but was made to wait.
Once my car was completed I noticed there was tyre residue on all four wheels and they weren't even cleaned off like local independent garages or Costco.
As soon as I drove down the road the tyre pressure montior went off and ALL 4 tyres were showing different and low pressures.
Went to the local petrol station and all 4 were mismatch and lower than what they should be, again have never had an issue like this from.indy or Costco.
Lastly, my car was left with the ignition on the whole time they did the tyres and that was for at least 50 minutes.
I do not understand why you would need the ignition on with the headlights and rear lights on too? This really pissed me off as I had a 1 week old battery in the car at the time.
I have to say though the person who served me at the front desk was nice and respectful so this is not a reflection on him at all but for the people working on my car.
Complaining to Halfords directly was a waste of time and they defended everything listed above like its absolutely normal practice.
