MB

Matt Bauld

Australia

Reviews

Review of boatsales.com.au


Rated 3 out of 5 stars

Great and terrible - tale of two parts

Two parts to my response and score, efficient sales process and good audience numbers but a terrible experience around larger cost based on price of asset and asking for more $$ around private number referral - spoke to a few potential buyers then asked for more money (after spending nearly $500 for add).

Carsales, you don't own a share of the asset I'm selling and shouldn't increase the add cost for larger items (an add features the same for $20k or $100K). Also, its a terrible experience when you promote the private number feature and ask sellers to 'buy time' to continue to accept calls .. terrible seller experience.

Sale process 9/10 - cost and timed call expiring part (privacy calls) ordinary = 3/10

6 overall

December 2, 2021
Unprompted review

Reply from boatsales.com.au

Hi Matt, Thanks very much for your detailed review of selling with us. We're always looking to evolve what we're doing - so your feedback is much appreciated. -Alex