Catherine Sizova

Very bad experience. The only reason I gave 2 stars is because the delivery itself went well. However, since we placed the order, everything has been frustrating. The support team on the phone and via Instagram provided completely different information about my order. One kept saying that we should expect it in 1–3 weeks (which they have been saying for about 3 months), while the other said that our table and chairs would arrive by the end of the week.

The service is just awful. I would not recommend ordering from them. It takes a very long time to receive your furniture or even get a refund.

Everything good, quick shipping

Good service and simple website

Really Bad experience. In the beginning of January I went to services , I had 15500km at that moment. They told me that the car should get a services . Also I asked them to update the maps, and that my cockpit doesn’t work properly, so I would like to change it by warranty. They ordered a cockpit and updated the maps. As I see, they didn’t nothing, the maps wasn’t updated and after the service of the car, they usually reset the mileage, but this did not happen.
Second. I received a call from Prugeot office in the end of April, the women made an appointment for me for check up, before 25000km (again, although I did the service 9 thousand km ago). Okay, fine.
After few days I called to confirm if the appointment is scheduled and have they received my new cockpit (Because I waiting for it since begin of January).

The appointment they didn’t saw in the system and about cockpit they told me that they gonna check if it arrived and calls me back same day later. I haven’t received any call from Peugeot more then a week.
I called them again, about cockpit, the women told me that she sent email to Peugeot on Klokkenbergweg in Amsterdam(the location where I do all services) and they calls me today later. And of course nobody calls me !
Then I called next day , once again, the man told me they will check if the cockpit is in and call me again TODAY later. And same situation.
So in total I waiting for their call more then two weeks.

Peugeot don't care about customers, poor staff service, irresponsible approach.