Making a claim
Making a claim was very straightforward online and involved very little effort on my part. They contacted the vet practice direct and then refunded the money straight back to my account, minus the excess. Very satisfied!
October 7, 2025
Reply from Post Office Pet Insurance
Good morning Alison,
We're happy to hear that making a claim online was straightforward and effortless for you. We appreciate your satisfaction with our direct contact with the vet and the prompt refund to your account. Thanks for your positive feedback!
Many thanks,
Post Office Pet Insurance Team