I’ve used HiFix previously and based on this , I ordered more supplies ( Rega carbon pro stylus and QED classic 79 speaker cable ) as I wanted to tweak my current Hi-Fi components . Excellent servic... See more
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I just bought the iconic REL Number 31 Subwoofer and Bassline Blue cable, and I have to say that my experience with HiFix has been second to none. Updated on order progress, personal contact to arran... See more
Company replied
Easy to navigate website to find what so wanted . Founds items at a very good price - cheaper than anywhere else & although currently not in stock, I was notified promptly of this and assured they wou... See more
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Excellent advertising . A wide range of quality products which are competitively priced, and I found just what I needed. Items arrived well packaged and quickly. I have used both items (Knosti Record... See more
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Company details
Written by the company
Centrally located in the Heart of the Midlands and owned by Hi-Fi Excellence Ltd with over 35 years in retail and mail-order, HiFix.co.uk is the internet shop window for some of the worlds greatest Hi Fi products, by buying direct huge savings can be made off High Street prices. Subject to stock levels they can normally reach most parts of the UK mainland within 2 to 3 working days and often within 24 hours from order.
HiFix the Hi Fi Professionals
Written by the company
- FREE SHIPPING
- HiFix offers free shipping on all orders over £75.00 delivered to mainland UK.
- CUSTOMER CARE
- Contact HiFix for expert technical advice on a wide range of Hi Fi and home Cinema solutions
- PRICE MATCH PROMISE
- HiFix aims to offer customers the best deals available on the internet, and in the unlikely event you do find the same product elsewhere for a better price, HiFix will aim to better or match that price for you.
- SECURE PAYMENTS
- HiFix Offers full security with GeoTrust® who is the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation
- FINANCE AVAILABLE
- Hifix.co.uk offers an ease and convenience with our latest range of affordable online finance options. Spread the cost with the new PayPal Credit, or simply choose a great low rate on our Classic Credit Plan with Klarna. It’s an easy and affordable way to purchase the latest technology you want - today!
Our Shipping Promise
Fast 48 hour Shipping
Get free fast 48 hour shipping with purchases over £75.00!
98% of our orders are despatched and delivered to your door next working day if you order before 2:00 PM!
Contact info
Unit 2 Binns Close, CV4 9TB, Coventry, United Kingdom
- 02476 631 707
- frank@frankharvey.co.uk
- www.hifix.co.uk
4.9
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from HiFix The Hi Fi Professionals
Thank you for your feedback! We're thrilled to hear you were pleased with our service and found great value in your purchase.
Your satisfaction means a lot to us, and we look forward to helping you again in the future!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Excellent reliable company.
Great company.I’m almost sure I’ve ordered audio gear from HiFi Fix before but anyway the price and speed of delivery is quite incredible. Highly recommended.
August 10, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your glowing review! We're thrilled to hear your kind words about our pricing and speedy delivery. It’s wonderful to know we’ve left such a positive impression, and possibly more than once!
Your recommendation means the world to us, and we look forward to helping you with more audio gear in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Hifix had the part I needed (not so…
Hifix had the part I needed (not so readily available these days) for a fair price and to top it all delivered really quickly.
All good and very happy.
August 6, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your fantastic feedback! We're so glad we could provide the hard-to-find part you needed at a fair price. It’s great to hear that our quick delivery exceeded your expectations as well.
Your happiness is our priority, and we’re always here to help should you need anything in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
New Stylus for turntable
I needed a new stylus for my turntable. Hifix delivered what I needed, exactly as described, and when they forecast the delivery. I was exceptionally satisfied.
August 5, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your wonderful review! We’re delighted to hear you’re exceptionally satisfied with your purchase and that the new stylus was exactly what you needed.
Our goal is always to deliver top-notch products, accurate descriptions, and reliable service, and it’s great to know we met your expectations. If you ever need assistance in the future, we’re here to help!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! We’re so pleased to hear that you had a great experience with us. Our team takes pride in being patient and helping every customer, no matter their level of familiarity with our products.
If you ever have any more questions in the future, don’t hesitate to reach out, we’re always happy to help.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
As ever easy with quick delivery and…
As ever easy with quick delivery and product as described.
July 22, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your continued support and kind words! We're so pleased to hear that your experience with us was seamless, with quick delivery and products living up to your expectations.
We truly value your loyalty and look forward to assisting you again in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Prompt delivery
Prompt delivery. Good packaging. Very good product, just what I was looking for,
Thank you
July 22, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your wonderful review! We're thrilled to hear that your order was delivered promptly and securely packaged, and that the product met your expectations perfectly.
Your satisfaction means a lot to us, and we’re glad we could provide just what you were looking for. Thank you for choosing HiFix!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind review! We're so pleased to hear you were happy with the fast delivery and the quality of the product.
Your satisfaction is important to us, and we look forward to serving you again in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Good helpful service & fair priced
Good helpful service & fair priced, kept me in the loop about the delivery time, that always helps, would happily do business with them again, & probably will, a good non-stressful experience, 5 stars....
July 28, 2026
Reply from HiFix The Hi Fi Professionals
Thank you so much for your glowing review and 5-star rating! We're thrilled to hear that you appreciated our helpful service, fair pricing, and delivery updates. Keeping our customers informed and making the process stress-free is always a priority for us.
We're delighted that you'd happily do business with us again, we look forward to serving you in the future!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words! We’re so glad to hear that our service met your expectations and the product was an exact match for your needs.
Your satisfaction is our top priority, and we truly appreciate your support. We look forward to assisting you again in the future!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Poor package of the items
Poor package of the items. I purchased two items. One with the original package, but the other one no package to protection. I purchased the QED Golden Anniversary XT jumper cables, no brand labels on the cables and the connector too. The both items just warped in the paper just like the Fish and Chips packing!
July 17, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your feedback, and we truly appreciate you taking the time to bring these concerns to our attention.
Regarding the QED Golden Anniversary XT jumper cables, these items are custom-made, and as such, they don’t come with official brand packaging. We craft these cables to ensure they meet the high-performance standards you expect. Additionally, in an effort to minimise waste and be more eco-friendly, we aim to reduce the amount of packaging we use where feasible, while still ensuring your items arrive safely.
That said, we’re sorry if our packaging approach didn’t meet your expectations on this occasion, and we’ll review this to ensure a better experience in the future. If you’d like further assistance or have questions, please don’t hesitate to reach out to us directly.
Thank you for your understanding, and we hope to serve you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Excellent service!
The whole process of ordering the Rega Fono MK5 was so simple and painless. The HiFix website is really easy to use. The package arrived the next day as promised and was simple to set up. I'm really very happy all round.
July 24, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for your excellent feedback! We’re delighted to hear that ordering your Rega Fono MK5 was simple and trouble-free, and that you found the HiFix website easy to use.
It’s great to know your order arrived the next day as promised and that setup was straightforward. We’re really pleased you’re so happy with everything.
Enjoy your new Rega Fono MK5, and we look forward to helping you again in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your kind review! We’re so glad to hear that you were pleased with the speed, safety, and communication throughout your delivery experience.
Your satisfaction means a lot to us, and we’re thrilled we could provide the quality service you deserve. We hope you enjoy your purchase and look forward to serving you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your excellent feedback! We truly appreciate your support and are so glad you had a great experience with us.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Excellent service no problem with…
Excellent service no problem with ordering. my item arrived quickly, packaged well, very happy with my purchase.
July 13, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for sharing your positive experience! We’re delighted to hear that everything went smoothly, from ordering to the quick and well-packaged delivery of your item.
Your happiness with your purchase means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Rega Planar 6RS & Arcam A5+ Amp
Took advice from Mark about Rega Planar 6 RS & Arcam A5+ amp, really helpful & very happy with purchase and collection, as Rega wouldn't let the turntable be Delivered.
Fantastic sound.
Many thanks.
July 25, 2026
Unprompted review
Reply from HiFix The Hi Fi Professionals
Thank you for your wonderful review! We’re glad you found Mark’s advice helpful in choosing the Rega Planar 6 RS and Arcam A5+ amp. It’s great to hear that you’re very happy with your purchase and collection experience, even with Rega’s delivery restrictions.
We couldn’t be more thrilled that you’re enjoying the fantastic sound from your setup. If you need further assistance or advice, please don’t hesitate to reach out, many thanks once again.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Everything great
Everything was great. I cocked up & wanted to exchange an expensive item. No problem, it was done & with me next day. Highly recommended. Would buy from them again.
July 23, 2026
Unprompted review
Reply from HiFix The Hi Fi Professionals
Thank you for your kind words and recommendation! We’re so pleased we could help you sort everything out quickly and to your satisfaction. Exchanges can sometimes be tricky, but we’re glad we could make the process smooth and stress-free for you.
It’s fantastic to hear that everything worked out perfectly, and we truly appreciate your trust in us. We look forward to welcoming you back for your next purchase.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Excellent transaction
Excellent transaction. Great product at a great price and swiftly delivered.
Highly recommend.,
July 16, 2026
Reply from HiFix The Hi Fi Professionals
Thank you so much for your fantastic feedback! We’re thrilled you were happy with the product, pricing, and our swift delivery service.
Your recommendation means the world to us, and we look forward to serving you again for your future Hi-Fi needs.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
This is my second order
This is my second order with this respective company, the price is very competitive and the communication is excellent, shipping and delivery in a very short time with great packing..
Keep it up.
Thank you
July 15, 2026
Reply from HiFix The Hi Fi Professionals
Thank you for placing your trust in us once again! We’re delighted to hear that you found our prices competitive, communication excellent, and shipping fast and secure.
Your continued support means so much to us, and we truly appreciate your encouraging words. Rest assured, we’ll keep striving to provide top-notch service. We look forward to serving you again in the future!
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
Reply from HiFix The Hi Fi Professionals
Thank you for your concise and positive feedback! We’re delighted to hear you were pleased with the quick delivery and the quality of your product.
Your satisfaction is our priority, and we hope to assist you again soon.
Kind regards,
Frank Harvey
HiFix – The Home of Hi-Fi Excellence
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