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Recent reviews

Tinutibin

Tinutibin

Rated 1 out of 5 stars

⭐ 1 Star — ABSOLUTE COWBOYS. STAY AWAY! Spent £530 on a cleaning service and, honestly, it was an absolute waste of money. A large part of the agreed work was not completed, and even the work that was done was to a very poor standard. There was virtually no communication between the cleaners and the company. The cleaners also appeared to have little or no knowledge of some of the services we had specifically booked and already paid for through the company’s website, including pet cleaning. The cleaners arrived late, were rude and unprofessional, and the whole experience was extremely stressful. We were promised that the job would take around 4–5 hours, but after more than 7.5 hours, a significant amount of the work was still outstanding. We were then told that the carpet cleaning alone could take another 3–4 hours. When I went to check the progress at my own property, I was even told by one of the cleaners to stay away from the staff, which I found completely unacceptable. I contacted the office and spoke with a staff,who said he would address the issue and call me back, but I never received the promised call. Half of the agreed work was left undone, including hoovering and mopping, living areas and hallway, deep carpet cleaning, dining room, conservatory, downstairs toilet and proper cleaning of the utility room. Overall, an extremely disappointing experience from both the cleaners and the company. Very poor communication, poor workmanship, rude behaviour and a complete lack of professionalism. £530 for this level of service is simply unacceptable. Worst cleaning service I have experienced. I would strongly advise people to think twice before booking. Reply to the company response: I strongly disagree with your response, particularly the serious allegation that I verbally abused members of your cleaning team. For clarity, I completely deny verbally abusing, threatening or behaving aggressively towards any member of your staff. In fact, I did not even have a conversation with the cleaners during the service. I simply went to check the progress of a service that I had paid for at my own property. It was actually your staff member who contacted me and told me to stay away from the cleaners. I found this extremely uncomfortable and inappropriate, particularly as I was in my own home and was only checking on the progress of the work. I immediately contacted your office and spoke with your office staff about what had happened. He said he would speak to the staff member and call me back, but I never received that call. I also disagree with your characterisation of the condition of the property. Regardless of the condition you say the property was in, the timeframe of approximately 4–5 hours was communicated to me when I booked the service. If the condition of the property meant that this estimate was no longer realistic, this should have been clearly communicated to me at the beginning of the service rather than leaving me to find out after more than seven hours. I also never prevented the cleaners from completing the work. I was informed that the person responsible for the carpet cleaning and mopping would return, but after more than 7.5 hours he still had not returned. I was then told it would take at least another hour for him to arrive and another 3–4 hours to complete the carpets. Given the timeframe originally provided when booking, this was clearly not what I had expected or agreed to. I acknowledge that I eventually received a partial refund following considerable discussion with your company. However, receiving a partial refund does not change the fact that I paid a substantial amount of money for a service where a significant portion of the agreed work was not completed. Most importantly, I strongly object to the allegation of verbal abuse being used to justify the situation or defend the service. If your company is making such a serious allegation about a customer, I would expect you to have clear evidence to support it rather than making an unsubstantiated statement publicly. My review is based on my genuine experience of the service and the inconvenience caused to me. I posted it because I believe other customers should be able to make an informed decision before spending a significant amount of money on your service. I stand by my review and my account of what happened. I hope that no other customer has to experience the level of inconvenience and disappointment that I experienced.

Moonlight Occasions

Moonlight Occasions

Rated 1 out of 5 stars

65 Tudor Road E9 7RZ now operating as A LIST STUDIOS. ‼️SCAM ‼️ Don’t waste your time unless you want a little exposure to a camera and get the feel of a photoshoot. 🚨You will hear them say Fusion Management and Models Direct really want you and are really interested and to show your commitment you must pay either £300…£600…£2000. 🚨This is just a scheme and a plot to get your money upfront by saying there are brands that are interested and modelling agency who are interested. Fake website which I think they built themselves and agencies that I think they don’t actually have any contacts with! Before attending the studio with my Son I told them point blank that I’m not paying no money upfront and I was serious, they insisted that no money was required and even when I arrived I spoke to the young lady who also stated no money is required. They make you wait 3hours then bring you in the back to blow smoke about how much you’ve “passed”, the Guy we spoke to put on this dramatic voice but I did not let my guard down as I knew what was coming and he went on to talk about brands are interested but I knew from reviews how this studio operated so I was already on guard . The whole ambiance of the studio is off, the staffing is off and weird. It screams SCAM and that is what I experienced today but thankfully I knew better than to give up my money so easy. ‼️They thought they would get my money but little did they know I was already clued up on what was going to happen. ‼️ Don’t pay them any money upfront, how can you put money in their pockets when they haven’t secured any jobs to allow you to make money! Take my advice, get the camera exposure for yourself or your child, play them at their own game. ✅Now we’re off to a real studio-real agency who have contacts to real modelling jobs tomorrow. I saw my Son’s performance today and he smashed it and was confident behind the lenses and that was awesome to see. Not my hard working cash!