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Recent reviews
Cynthia Wellbrock
I initially ordered a SIX foot picnic table in June. In early July Wayfair delivered a THREE foot table. I called customer service and they refunded the assembly charge but not the purchase price until they received the table back, which I assumed would be handled by Fed Ex quickly. At that time I ordered a DIFFERENT 6 foot table, and expected delivery in about a week. I taped the return lable on the 3 ft table box and kept getting messages that the pickup was delayed - for days and days. And I wasn't getting refunded the purchase price for THAT table b/c Wayfair didn't receive it. I also never received the secon table I ordered and kept getting "shipping delayed" messages. I called and spoke to a supervisor who refunded me the $$ for the initial purchase (for the wrong table) since it wasn't my fault Fed Ex wasn't coming for it and he REFUNDED me the purchase price for the second table I ordered to compensate me for all the trouble I went through and told me that I could keep the second table at no charge to me. Little did I know but he entered into the system that *I* asked to have the order cancelled and my money refunded. THAT IS A LIE. I still needed and wanted the table. I just wanted someone to expedite the shipping of the item is all. When I log into my account it still says the order is "in process" but customer service refuses to issue an order to have it delivered because I was refunded the purchase price. I thought that was done as a COURTESY for a good customer. I'll never buy from Wayfair again!! They LIE.
Mr Kyle Smith
For an international (supposedly high-quality) cruise company to defer email communication to phone. I booked a cruise in March 2026 for a sail date of April 2027. In July 2026, RCCL changed the itinerary without notice. They have refused to offer any alternative that doesn’t involve additional fees. I am extremely disappointed that this approach goes against their own policy, as stated on their website regarding‘significant’ changes to ports. They should offer a full refund. In addition, the cruise is more than 8 months away. They have time to resell the cabin. Principally, changing two countries - removing Jamaica and Haiti and adding two ports of Mexico is a material change. I wouldn’t book a flight to Thailand and be happy if my airline said sorry we’ve changed the destination to Cambodia. Poor decision. Poor service. One lost customer. Do better RCCL. Your outsourced customer service is overly scripted, not understanding, and very poor at achieving a resolution. The senior escalation teams are also always unavailable. I’ve spent no less than 300 minutes on the phone trying to resolve this issue since the notice of change came through 5 weeks ago.
Adam Stone
The online service is actually provided by a third party company. The main problem I found was that any questions via 'ask the doctor' were usually met with a cut and paste reply. On one occasion I accidentally selected the wrong medication dosage when placing an order, and even though I noticed immediately and clicked the 'contact us' button within seconds of the order to request cancellation or amendment, they responded two minutes later to say basically tough - your order's been processed and you can't get a refund because... it's medicine. Actually, this is incorrect according to the law and just shows the flaw in an automated system. So, even though quite clearly it wouldn't have been made up or dispatched yet, I was told I had to commit to the £150 payment and live with it. Compared to other online providers (that I've tried), Asda Online are a lot cheaper, but that cheapness exists is reflected in the process, and if you want any genuine help or advice - you stand next to zero chance of getting any. Buyer beware.
Daniel Lacey
We’ve just had our garage converted and a new downstairs bathroom added and we couldn’t be happier with the result. The finish is excellent, the space looks fantastic, and the whole project has genuinely exceeded our expectations. What really stood out was the team on site. They communicated well throughout, worked incredibly hard (often long days), and took real pride in every detail. They were respectful, friendly, and made the whole process feel easy and well looked after. My children have already said they’ll miss having them around. We’re genuinely grateful for the effort, care, and professionalism they brought to the job. We’d recommend them to anyone considering building or property work and can't wait to start phase 2 of our works with the same team!
Matthew
Absolutely disgraceful company. Avoid - billionaire club but can't be bothered to provide basic service. First I ordered gift vouchers having checked the terms on their website before doing so, only to find after buying the vouchers that they don't let you use them for preorders. Refused refund until multiple complaints and threats of legal action. Then made pre-order using credit card. Received "goods shipped notice" on 29 June and my card was debited. However the good were not shipped and have not been shipped. They have a recorded message on their phone line saying "do not call us, email us". However they've also ignored multiple emails.
Donna Cannon
Terrible experience from Zalando es I ordered items on the 2nd August on the 7 th August I recieved a message via seur the courier company there has been a delay on speaking to Zalando I have been fobbed off with three different dates for delivery it is now 13th August and thay have told me to wait till the 16th August thay just keep moving the delivery dates and Seur have not updated tracking for my item since 7 August will be thinking twice about ordering again I have ordered a lot of things from this site but if that’s the way thay treat their customers I think I will be looking elsewhere in the future
Deb Kuhn
CostCrow.com is a clothing website that has been popping up on several other sites as a total scam, and I can now confirm. The products they advertise online DO NOT match the products you receive, and their customer service hot-buttons to request a refund/exchange is a non-functioning link. Even after locating an email for them, and emailing them three separate times over the period of two months, I have not received a single reply from them. NOTE: I can provide Screenshots of Costcrow website, along with photos of the garbage I received, as well as an order number as evidence to back this claim.
Atit Gurung
I wish I had an option of not even giving 1 star rating for these scammers qt firm .They will not pay you and ruin your trading. No payout for months where still traders are waiting for 8 months for their payout.There absolutely scammers discord is full of agent who only talk shit about their cutomers disrespectful . There new plans 60 percent off is only to get new victims so they can survive a bit don’t buy there account also there payout are all fake ai generated name every day in their social media handles and discord post stay away from these firm 🚨🚨🚨🚨
John Pinson
Habitat mango wood arch wall mirror Do no buy this product! The fixing is via "key hole fixings". These are not satisfactory for this product. They are each held in place by 6mm countersunk screws, meaning that there is only 3mm of thread! This is not sufficient. There are three of these and, even using a template, proved too time consuming as they are virtually being hung blind. The mirror has now been hung but I am unsure how long the fixings will last.
Jon Lucking
Fraudlent company that tried to charge me an “admin fee” as i’d supposedly driven off without paying for petrol. What actually happened (after contacting MOTO) was that i’d attempted to pay via card and it hadn’t gone through. Even after this, they still tried to claim I owed them an admin fee, which was bollocks. Eventually it was waivered and i just paid for the petrol (but had to get confirmation of this through MOTO).
Laura Armstrong
Urgently ordered some items for my mum and went to the new Edinburgh store at the Fort. The staff were amazing! The service was really good and they were really knowledgeable about the products! Great showroom for the riser/recliner chairs and they also have chair lifts on display. Also a great selection of aides you can take on the day without ordering! Highly recommended if you need any mobility aide.
George Pearson
Because it was a surprise gift of a really good mattress for my son and my daughter in law whilst they were on honeymoon, I had asked BJS for the latest delivery time they could give me. They excelled and it was delivered at 16.00 hrs. I am unable now to lift heavy weight and the two BJS guys could not have been helpful and understanding. Thank you so much BJS staff your great help
Matko Antun Bekavac
At first I was a bit hard to switch from my usual workflow to naumu. Made the account, tried it and left the account to my regular workflow. After a while, naumu messaged me with a really important market update regarding a project i entered in it. Unprompted! I was amazed by that and started using it more and more. Love it now and will continue to use it and recommend it.
Jerry Dinglasa
First called for a specific bike for my daughter and was answered by a rude representative who feels like not happy with his job, not willing to answer some bike question and told me to look up by myself, I still purchased the bike and more than a week bike have no update, my place is close from their warehouse in chula vista yet it takes forever with no update.
James Cleek
Fast Shipping, stiil in the first 3 weeks and so far major reduction in pests. They seem to be out of the attic but can't keep them completely away from the chicken feed. There is a major reduction in traffic at the feeder. I only see them occasionally, where as it used to be I could count on seeing a few out there invading the feeder anytime I checked.
Mary Hanna
