What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where reviews make a difference.
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews
Dave Roberts
I am extremely unhappy and dissatisfied with the after care and service I received from Bells Volvo Northampton which was my main dealer. I feel that I have not been treated fairly with the whole situation on the service of my car. I would not recommend anyone use Bells Northampton to MOT, Service or carryout repairs. I am a Technician by trade and have 30+ years of experience with cars and motor vehicles. I had an issue with my Volvo V60 2019 and had to put my car with the dealership which I thought was going to be a simple repair. This turned into a total of 16 months of sheer hell with the car going backward and forwards with umpteen different issues due to the incompetence and lack of interest shown by the manager there. The 1st manager was called Steve who made me out to be liar, I could phone and order parts due to my position in my job. When I asked him what the delay was with my car he told me he could not get the parts on time. The car was on their forecourt for the 1st 5 months for lack of interest in fixing the problems. They needed to fit a complete new engineering which I found out later that they had broken my starter motor. Due to the amount of months my car was held at Bells my MOT had run out. I asked the next manager to ensure my front & rear pads be done 1st before the MOT. This was not done as requested & failed the MOT. The next issue found was the engine oil was on minimum & again the car had to go back into the workshop to be rectified before living the 1st time. The oil level went up after about 3 weeks I booked it back in & they reset the oil level sensor. This was Ok for a few weeks and then oil level went high. They fitted a new level sensor. I had asked for a DPF to be fitted but no one listened to my point of view or listen to my experience in the trade. In the next few months they had the car back to carry out further checks and told by Daventry Volvo to put Northampton's computer on it so they could link to it. They wanted to check the parameters of sensors and DPF this whole process took longer than it should have> In the end I had to have a DPF & a sensor fitted at my cost which I had already told them months in advance. This was costly and when the work was completed it was still not satisfactory. There was creaking, knocking and an awful noise when being driven. I took it back yet again! a The next manager which is now 3 managers later was again not interested and could not spare me 2 minutes for her time. I was told they could book it in November. I was told about a garage called Avalon Cars in Sywell. took the Volvo V60 to them in August 2026 and was told they could look into the issues of an ADblue light on and they confirmed that the work carried out by Bells Northampton was not up to full standard as the found the AD pipe had fallen off and backed up and was clogged in the pipe & injector. Parts to rectify had to be ordered in which took less than 1 week to order. This was rectified in less than 3 weeks with Avalon Cars Limited also finding that a bolt from the DPF was wedged between the steering rack and anti roll bar which had been fitted by Bells Volvo Northampton. Needless to say I will not be taking my car back to this so called dealership as they are a waste of time money and effort. I hope that Bells get the message and do not call me to have my service carried out by them. My service will be going to a more trusted garage.
Natasha Clement
Absolutely SCAM! Our friends were doing a load down to Florida for us on their gooseneck trailer when a tire let go at 1:30 in the morning. We called SOS and they guaranteed they'd be there in 30-90 mins with all the tools and parts we needed to get on the road. Great, quick blip and were off to the races. They said $4280 for the fix, which was expensive for 3 tires, 3 rims, 8 studs and 8 lugs BUT if it meant wed be on the road in 2 hours. It was worth it because we still had 4 hours of road to cover. When we went to pay, it was actually $4400 due to some hidden fees. Again, we decided to suck it up and pay it. We sent them photos and part numbers of everything they needed to bring. My husband and his friend are both mechanically inclined and already had the trailer ripped apart, so all we needed was for them to put the new parts on, 1/3 of the work was already down. Not 20 minutes after we paid we get the call. "Sorry, we actually dont have the parts we need, we have to get them at 8am". Well at this point we are screwed and have already paid them. We could have just went to a store at 8am ourselves and got what we needed and been back on the road. They blew us off ALL day and didnt show up until after 2pm!!!! Over 12 hours our friends sat there on the side of the road with their 3 children along with my 70 year old father in law. They didnt bring all the tools they needed and the guy didnt even know what he was doing! Our friend was laying under the trailer putting things back together because the guy was useless. We asked for a partial refund for the poor service and the fact that we were told 30-90 minutes and waited over 12 hours!!!! What a complete joke of a company. When we asked for a partial refund we got blown off. Had they have been up front with their timing we would have just waited and done it ourselves and paid 1/3 of the price and been on the road sooner. If you need quick service, dont believe them. They are liars and scammers. They will take your money then make you sit there with no remorse. If I would give zero stars I could.
Jay Hooli
Unmatched Technique & True Artistry — Capturing What Matters Most "I came to Augis looking for a top-tier artist to do a photorealistic portrait of my dog, Brixton, who passed away a couple of years ago and meant the world to me. I also wanted to start a new Japanese-style sleeve. Seeing Augis's portfolio, I knew his technique was far superior to anyone else's, and he proved it from day one. The initial consultation process was great; he listened closely to what I wanted and mapped out the perfect game plan. During our first session, I stood up halfway through to look in the mirror, and it instantly brought tears to my eyes. He captured Brixton’s look so perfectly—it meant everything to me. Augis is an absolute powerhouse. He works incredibly hard, stays focused, and pushes straight through the entire session with ultimate professionalism. We are two sessions in with more to go, and I cannot wait to see how the rest of this sleeve develops. If you are looking for flawless photorealism and an artist who executes with perfection, Augis is absolutely your guy."
Frince Morales
I really appreciate that when I call it gets me to a real person immediately. It's so tiring talking to robots like, what do you mean I have to press things before I can get to someone. They definitely provide the service they advertise. It's not for all people as they have registration fees but it's understandable. Can't expect everything to be free nowadays. They're basically the higher end tier of the microchip registrations. I wish more people would understand that as my experience is so different from others notably when they contacted the vets in my area when my pet was lost here at Texas, they reached out even to banfield and others. That's just above and beyond.
Denise Warren
Extremely disappointing customer support I’ve been with Sky for many years, but today’s customer service was incredibly frustrating. I spent over 2 hours and 20 minutes trying to get help and was passed between three different agents. I had to repeat myself over and over again, explaining the same issue each time. After all that time, I was simply told that I needed to call instead. It’s extremely disappointing to spend more than two hours trying to get a straightforward issue resolved, only to end up back at square one. After being a loyal Sky customer for many years, I expected much better customer service. Very poor experience.
Tami H
STAY AWAY! Ordered a song for my husband's 60th and preview was great. When paying 119$ the song we received (paid more for instant delivery as I wanted to have enough time) was incorrect, made weird sentences which I didn't put like that. Contacted them two hours after paying the order, no reply at all. I have now filed a claim with my bank, as I asked for a refund two hours after paying and will NOT be able to use this song for my husband's birthday. So a waste of money unfortunately. In a shop you also dont just see the sleeve when buying a sweater.
Sian morgan
Fantastic experience at Mercedes-Benz Swansea! A huge thank you to Niamh Jennings, who was brilliant — professional, knowledgeable, genuinely helpful and, most importantly, no pressure whatsoever. She listened to exactly what we wanted and found us our dream car: a black CLA 200 Electric Sport Executive! Niamh made the whole experience so enjoyable and is a real credit to Mercedes-Benz Swansea. We couldn’t have asked for better service! ❤️ Look forward to collecting our dream car in two weeks
AGA SHOMBERT
I have ordered a few substantial items that arrived very well packaged and within set time frame. Communication was great throughout. All the items are of great quality and I’m really happy with my order. I compared the prices with different retailers and UK bathroom store had the best deals, which helped me save money. Would highly recommend them and would not hesitate to purchase from them again. Great experience overall! Thank you
Shirley Harrison
I have yet to receive my product; I only ordered yesterday! I can, however, address their customer service. Shirley texted me, asking if I had any questions or concerns about the product that she could assist with. She answered all my questions - and even offered a discount to sweeten the deal! My emails have been answered promptly, so again - great customer service!
Fredam Renel Deriada
