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Recent reviews

Дмитрий Кузьмин

Дмитрий Кузьмин

Rated 1 out of 5 stars

Scam/Misleading stock status & refusal to issue a refund for non-existent service Avoid this service! Absolute lack of accountability, misleading availability, and unresponsive management. Misleading Stock: I paid for a Spanish (Movistar) mobile proxy that was listed as available on their website. ONLY AFTER completing the payment was I informed that it was actually out of stock. Useless Alternatives & Endless Waiting: They offered temporary replacements (Netherlands), which didn't work for my target endpoint at all. I was told to wait for Spain stock. I waited over a month (more than 5 weeks), and Spain was NEVER restocked. AI Support Loop & Refusal to Refund: When I asked for my unused balance back to my original payment source, support started looping. They acknowledged that the service was unavailable and that a refund was the right step, but kept claiming only the "owner" can click the refund button. Zero Human Contact: For weeks, support just repeated canned AI/automated messages saying "the case is in front of the owner" with zero resolution or timeline. As of today, the owner has completely ignored all direct emails, support chat deadlines, and refund requests. I have already submitted a formal complaint to European consumer protection authorities (Consumo) and the AEPD regarding their non-disclosure of automated AI support and failure to provide paid services or process refunds. Do not waste your money or time with Coronium — if something goes wrong, you will be stuck talking to an automated bot with no way to get your funds back.

Valentina Shabot

Valentina Shabot

Rated 1 out of 5 stars

I’m extremely disappointed with my experience with Halara, specifically their return process. The clothes I ordered simply did not fit, which should have been an easy return. Instead, it turned into an unnecessarily frustrating and time-consuming ordeal. Their return system would not allow me to complete my return because I had received free promotional items that apparently also needed to be selected and returned. The problem was that the system would not allow me to select those items at all, so I was completely stuck. I kept getting sent back through the same process with no way to actually submit the return myself. I eventually had to contact customer service just to make a basic return. After explaining the issue multiple times, I was first offered a $188.78 Halara gift card and told I could keep the items. I specifically wanted a refund to my original payment method because, after this experience, I have absolutely no interest in shopping with Halara again. They finally approved my return and told me I now have to wait up to 24 hours for a return label or code. A return should not be this complicated. The entire process was confusing, inconvenient, and incredibly frustrating. Customers should be able to return items that don’t fit without having to fight with a broken return system and spend this much time with customer service. I hope Halara seriously improves its return process. Based on this experience, I will not be ordering from them again.