What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where reviews make a difference.
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews

John Stringer
I shop at Restaurant Depot regularly as part of my work with DoorDash, and unfortunately my experiences here have become increasingly frustrating. Trying to find products is often a nightmare. Items are frequently difficult to locate, and when you ask a member of staff for assistance, too often you are ignored, given a rude response, or sent in a direction where the product isn’t even located. I have actually had to go all the way to the front of the store and ask someone to check whether an item is in stock. I’m then told that it is in stock and given an aisle number, only to walk back through the warehouse and still be unable to find it. When you ask for further assistance, you shouldn’t be treated as though you’re an inconvenience simply for asking a question. The overall organization of this location also needs serious attention. There is far too much stock for the facility to handle comfortably, with pallets, boxes and equipment throughout the warehouse. The checkout equipment also appears badly outdated, and the entire shopping experience can feel chaotic. I appreciate that many employees may be doing the best they can under difficult circumstances, and this isn’t directed at every member of staff. But ultimately, management is responsible for providing employees with a facility, equipment and system that allows them to do their jobs properly. And whether I’m shopping for myself, for a restaurant, or on behalf of a DoorDash customer, I’m still a customer in the building. I should be treated with basic respect. If I ask a reasonable question, please answer it. Don’t ignore me. Don’t make a rude comment. And don’t simply point me in a direction when you don’t actually know where the product is. Restaurant Depot needs significant improvements in organization, customer service, staffing support and equipment. The current experience simply isn’t good enough.

Sabin Gavrilescu
Carjet in Geneva has 2 major problems. The rental point is not in the airport area, but 5 bus stops away, in a shopping center. I knew this and the rental was made assuming an inconvenience that turned out to be minor. I found a 4 sq m counter without any staff. After 5 minutes of waiting I started calling the emergency number. I called countless times during this time, no one answered. The call made to the call center, somewhere in Spain, was no more successful either. I waited more than 45 minutes until the company representative appeared saying that he had washed the car. It was definitely not mine, because mine had dust on the dashboard. Even taking into account the distance and time between the airport and the Blandonnet Center, I could not keep up with the schedule, so I regret renting from CarJet. The car I waited 45 minutes for was a shabby Polo with 150 thousand km.

Tiziano Cinque
I contacted NordVPN's support twice regarding configuration issues on a high-end ASUS router (ROG Rapture GT-BE98) due to completely outdated documentation. The first time, I was told to download a manual config file. When I followed up with a detailed explanation pointing out that no updated guides exist on either the ASUS or NordVPN websites for this specific setup, I received the exact same copy-pasted response word-for-word. It became blatantly obvious that I was interacting with an artificial intelligence posing as a human agent. Passing off a bot as a real person while trapping customers in a loop of automated, irrelevant replies is a misleading and deceptive commercial practice. Expecting professional human support from a paid service shouldn't feel like a scam. Refund was requested immediately.

Katie Carey
I love the photo tiles and have ordered them several times. I love the new adhesive stickers that they come with rather than the old magnets because they actually stick and do not peel paint off the wall! However, I wish it was an option to purchase just the adhesive stickers because I have several old photo tiles that fall off the wall because they have the old magnets and I recently moved and wasn't able to reuse my adhesive stickers so now I have 6+ photo tiles I cannot use because there is no way to hang them up. I asked customer service and they said the only way to get more stickers is to order more photo tiles. PLEASE LET ME HAVE JUST THE STICKERS!!! I ONLY NEED LIKE 10!!!

Natasha Bennett
The stay was awful. I wish I listened to reviews by others. The site is run down. The lodge was dirty. And the advert desribed that the mattresses where comfy, and towels where provided. Both incorrect. Playground was closed off due to not being maintained. Pub opened for maybe 2 or 3 hours on the afternoon and doesn't serve food. I have complained to wowcher and all of my concerns listed where sent to staycation breaks and dispute the getaway not being as described, they where unhelpful. Very poor customer service The positives. Location is lovely and its a shame because this could clearly be and once was an amazing place

Michael Dalby
After purchasing a product online it arrived promptly but was the wrong size. I proceeded to look for an exchange which I was informed I could not and had to return to buy again. This would have been fine but the product had gone up £40. I got in touch with live chat who, after speaking with a "manager" said they would not honour the original price. Absolutely unbelievable. So because they have issues with exchanges at the moment the consumer has to pay more for the same item. This after spending 100s over the years on football boots and alike.

Colleen Wickard
I'd give them a zero if I could. I ordered their liquid collagen supplement on August 25th. They sent me a text so I could track. The shipping still isn't updated as of today September 10th. Have tried to get information and all I get are apologies and we're working on this. Finally I had enough and requested a refund. They will refund 30% of my order or dock my refund by 3% on every item ordered and I have to pay shipping back to them when I don't even know if product has been shipped. If this isn't a scam I don't know what is.

Nicole and Shane George
I would rate Expedia rather poor, as they charge you extra on website for checked baggage and when they purchase your ticket neglect to add checked baggage. Then you are forced to pay through the airline directly for the extra baggage you already paid for. You also can't contact and speak to a service representative it's all automated and very limited prompts. I would go as far to say it's fraudulent charging extra for a service and neglecting to follow through with service to make more money.

Lucy
Very expensive returns policy. I was charged 18 euros for shipping. Would not have orderded if this had been clear. I read thier returns policy prior to ordering. I read 'prepaid returns slip provided'. Unfortunately, what I did not notice was later on a small line saying that the prepaid returns slip was, in fact, paid by the customer. Took a long time with customer service to get to the bottom of this. Now I am 18 euros out of pocket, which I cannot afford.

Jackie Kimberley
Just had Youfibre broadband connected and the process was very efficient and smooth. Ewan dre was the engineer and he was very professional and friendly, clearly taking a pride in his work. He was very thorough and explained everything before commencing the work. Furthermore, he was meticulous in tidying up as he went along. He made sure I understood everything before leaving. I was very impressed with his approach to his work and his customers.

SIMON EVANS
I spoke with Jack at Emanate who was really easy to understand and made my understanding of chargers much better. He talked me through lots of options and swiftly sent all details, including photographs of what was on offer. Fantastic. I had Josh install the system; he was polite, courteous, knowledgeable and a tidy worker. Brilliant.

L P
Robin was absolutely brilliant - fab communication ahead of the appointment, had already anticipated what the problem was from my description and so had the replacement part on board his van, and fixed the issue within 30 minutes. Was also very friendly and tidy! So refreshing to have such an easy and professional experience. Thank you!



































































































