0800 HomeFix Ltd Reviews 1,695

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Blocked wc caused by a small plastic funnel dropped into it and wedged where the flexible pipe connects to the pan. Dean located it but only after Homefix charged £350 plus VAT for investigating with... See more

Rated 5 out of 5 stars

I had Rachel answer the phone quickly and explain the options available. Then Dean came within 3 hours to fix my drain. Fixed the issue in 30 mins. Very friendly, very professional, would recommend in... See more

Rated 5 out of 5 stars

Charlie was great, we had a leak and I had no clue where to start he talked me through everything and all my options / solutions and made the whole experience really simple and easy to understand. 10/... See more

Rated 5 out of 5 stars

We had a problem with our washing machine draining. Luke came down and assisted with fixing the issue. A really nice gentleman, very respectful, polite and knowledgeable. A credit to your company. Wou... See more

Company replied

Company details

  1. Boiler and Heating Service

Written by the company

Welcome to 0800 Homefix your local handy tradespeople! Same day emergency repairs from your local experts. Covering Plumbing, Heating and Handyman Services at competitive prices our aim always is to build strong relationships with our customers built on good quality workmanship, reliability and fast response times! We offer a wide range of services including; service & maintenance boiler breakdowns & repairs competitive new boiler and central heating installation prices handyman services plumbing repairs We look forward to receiving your call. Yours Gratefully, 0800 Homefix 'Just call our name'


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service

Charlie did an excellent job—professional and punctual. Quickly identified the issues and fixed them efficiently. Communication was straightforward and friendly throughout. Highly recommend to anyone looking for a reliable plumber.

March 17, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your great review! We’re pleased to hear Charlie provided a professional and efficient service. We’ll be sure to pass your kind words on to him.

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Rated 5 out of 5 stars

Fantastic professional service

Luke was fantastic. Super professional and clear at communicating what needed to be done, how long it would cost and the time needed to fix the issue (blocked pipes causing flooding in the kitchen). He left the place clean and tidy and was really good with my inquisitive cats!

March 17, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for your kind feedback! We’re glad Luke provided a professional, clear service and left everything tidy. We’ll pass your comments on to him.

Rated 1 out of 5 stars

I booked an inspection and was charged…

I booked an inspection and was charged £120. During the visit, the engineer disconnected my boiler and cut the gas supply, stating it was “Immediately Dangerous” due to a rusted casing.

However, the issue appears to be a minor water leak from the diverter valve causing surface rust, and the boiler was otherwise functioning. I was not properly consulted before the disconnection, and the explanation provided was vague.

The warning notice also states that the disconnection was done with my permission, which is not accurate.

Overall, I am dissatisfied with the lack of clear communication and the handling of the situation. I would advise others to seek a second opinion when major decisions like disconnection are made.

March 14, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Dear Girish, thank you for your feedback. We’re sorry to hear you were dissatisfied with the service.

Our engineer acted in the interest of safety after identifying what was assessed as a potentially dangerous issue with your boiler. Safety is always our top priority, and any actions taken, including disconnection, are intended to protect both property and occupants.

We appreciate your concern about communication and permission and are reviewing the details of the visit to ensure an accurate explanation of the findings and actions taken. We take these matters seriously and always aim to keep customers fully informed.

Thank you for your patience while we complete this review. Kind regards, 0800HomeFix

Rated 5 out of 5 stars

Sean was very professional and came on…

Sean was very professional and came on time informed me wjat he was doing and the time he would be with me. I am very pleased with the work he carried out very pleasant and polite he cleaned up after and offered help putting back my itens l moved out if the way for him to sort out a leak in my pipe. L would definately recommend him and use him again thank you Sean.

March 16, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for your feedback! We’re delighted Sean could help and provide such a polite and thorough service. We’ll pass your kind words on to him.

Rated 5 out of 5 stars

Very friendly and professional

Very nice person, so amenable, I wouldn't fault him
Professional on every level. If I need a plumber again I would definitely call and hope to have Lee attend

March 16, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for your kind words! We’re glad you found the service friendly and professional. We’ll be sure to pass your feedback on to Lee.

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Rated 5 out of 5 stars

Darren was a lovely engineer

Darren was a lovely engineer. He fixed the problem quickly and made sure the issue was sorted. He answered all my questions clearly and was evidently a very experienced engineer.

March 16, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your kind feedback! We’re glad Darren was able to resolve the issue quickly and provide clear, professional service. We’ll be sure to pass this on to him.

Rated 5 out of 5 stars

Luke did a brilliant job

Luke did a brilliant job. Polite and no fuss. Quick and explained everything really well. 10/10

March 16, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for your great feedback! We’re glad to hear Luke provided such a smooth, efficient service and kept everything clear. We’ll pass this on to him.

Rated 5 out of 5 stars

5 Star Service

I had a radiator that wouldn’t heat up, so I put the job on Checkatrade. 0800 HomeFix called me very quickly to book the job in and arrange a time they could come and take a look.
Half an hour before the engineer, Sean, arrived he gave me a call to say he was on his way.
When Sean arrived he was very courteous and found out what the problem was within 15 minutes of looking at it. He quickly got a quote together for the repair and another job I asked him about doing. He managed to get the parts and finish the job on the same day within a couple of hours.
I couldn’t have asked for a better service, thanks so much!

March 16, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for the great review! We’re really pleased you were happy with the quick response and same-day service. We’ll pass your kind feedback on to Sean.

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. Extortionate prices. Do not do what they advertise -- Leak detection visit comprised of only eyeballing where the leak was -- not using any specialist equipment / thorough search. Their engineers are dodgy, offering a non existent discount, breaking and not repairing the radiator at the property -- only caring about their wallet and not the customer. Do not go with this company otherwise you're at risk of being scammed .

January 8, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Dear Akshay, We’re sorry to hear your dissatisfaction. However, we must clarify that the service provided was completed in line with the agreed scope. Our engineer attended to investigate reported damp, traced it to a corroded pipe beneath the screed, accessed the area, carried out a full repair, tested the system, and ensured it was left working correctly. The leak was successfully resolved during this visit.
Trace and access is limited to identifying and fixing the evidenced source of a leak at the time. No further indicators of additional leaks were present, and specialist equipment is only used where required based on site conditions.

We do not accept that the work was incomplete or misrepresented, but we remain available at support@0800homefix.com should you wish to arrange any further investigation.

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Rated 5 out of 5 stars

Excellent service received Lee Duggan

Excellent service received Lee Duggan, came out promptly for an emergency fixed everything and left me feeling more confident. Genuinely impressed, many thanks for your help

March 15, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thanks for the great review! We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Really good sevice

Really good sevice. Great guy. Fitted and finished. Very satisfied with the sevice. Really nice guy great banter. Would highly recommend.

March 14, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for the great feedback. Delighted to hear you’re happy!

Rated 5 out of 5 stars

Jackson was excellent

Jackson was prompt, polite and professional. Offered solutions and worked non-stop!! Well done Jackson.

March 13, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thanks for the great review! We appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Thank you so much Lee

Thank you so much Lee. Lee arrived on time, he was very friendly and professional, found the source of the leak, fixed it, cleared up after himself, explained everything very clearly, was very good with my young son and dog. I couldn’t ask any more. The admin team behind the scenes were really good as well. Very impressed.

March 13, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great review! We're glad Lee was able to quickly find and fix the leak while providing such friendly, professional service. We appreciate your kind words about the team as well.

Rated 5 out of 5 stars

Homefix were easy to use… would use again

Homefix were easy to use. They booked my appointment promptly. Darren the Gas Engineer arrived a few hours later. Diagnosed the issue and gave me all the information I needed to decide on next steps. Darren arrived the next day to complete the job. He was prompt and installed the new carbon monoxide detergent really quickly. Really great service from Homefix and Darren. I would definitely use Homefix and Darren again.

March 12, 2026
Unprompted review
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Reply from 0800 HomeFix Ltd

Thank you for your feedback! We're glad to hear Darren provided prompt and helpful service. We appreciate your recommendation and look forward to helping you again.

Rated 5 out of 5 stars

Daren attended

Daren attended, diagnosed the problem. Explained everything to me.

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for taking the time to leave a review!

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Rated 5 out of 5 stars

Kind and Thorough

Sean was very thorough, very kind, and explained everything to us in detail. The house is warm again! We're very grateful.

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great review! We’re glad Sean was able to help. We really appreciate your feedback!

Rated 5 out of 5 stars

Great job from Shawn

Great job from Shawn, professional and friendly. Thank you

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thanks for the great review! We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Jackson was great

Jackson was great ! So helpful on the ball and transparent ! He was swift and honest as the whole service was all around !

March 12, 2026
Unprompted review
0800 HomeFix Ltd logo

Reply from 0800 HomeFix Ltd

Thank you for the great feedback! We’re glad to hear Jackson was helpful, transparent, and quick to get everything sorted. We appreciate your support!

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