10Web Reviews 2,323

Anton was great, jumped in and assisted me! I always get great support when I can reach someone, unfortunately due to being EST services are not always available.

Excellent support, Ruzanna! You solved my problem in no time. I'll definitely leave a 5-star review for you!

Ruzanna is an absolute SUPERSTAR!!!!!!! Her professionalism, and customer service is 5 stars and above!!!!! Thank you for all you do!

We have been looking for a no-nonsense website builder for years and are so pleased to have found 10Web. It allows us to build and create a website without the need for developer. The support received is second to none - friendly and experienced tech professionals on standby to assist and answer queries. Would highly recommend.

As long i was paying everything was good, yet only 2 years of waiting for fixing my feature was enought, cancelled my subscription yet i was charged for another year, but once i kindly asked for refund as im not using it anymore my license was cancelled imidiately with 30days of leave yet no refund was made and my year up front cash never returned... so stay alert for half cooked product with greedy company policy:/

Ruzanna Tutoyan was very professional in here dealing with my inquiry. A valuable asset for 10Web and the team

10web is very good, also thair agents are quick and professional.

Website Purpose: To create an interactive educational and philosophical platform that blends creative literature with interactive learning and science fiction.

Core Features to Include:

Digital Library: A dedicated section for original poetry and books, focusing on themes like social justice, cosmic mysteries (3-6-9 Cosmic Cycle), and local rights (Vashan Char/Hatiya).

Science Fiction & Riddles: A category for sci-fi stories and brain-teasing riddle books to engage young minds.

Educational Game Zone: A section for interactive quizzes and educational games where users can test their knowledge in science and general awareness.

Community Q&A Forum: A space where users can ask questions to each other, discuss deep philosophical ideas, and share knowledge anonymously.

Motivation & Vision: A blog style layout for inspirational content like "Light through Darkness" to motivate seekers.

Design Style: Minimalist, professional, and intellectual. Use a color palette that reflects wisdom (Deep Blue/Black) and enlightenment (Gold/White). The site should feel like a "Sanctuary of Knowledge" where introverted thinkers feel at home.

the continued following up and assistance

Marta got back to me promptly and was very helpful whilst I was trying to sort out our mobile view.

The tech was suer helpful. Very knowledgeable and quick! Highly recommend!

Thanks Marta, appreciate your help. 10web support team is the best support team I have ever encountered. Thanks, you guys all ROCK!!!!!!

10web agents are knowledgeable and experts to their product. They always help me on top, also they always assist me whenever they can.

Terrible Experience - 4 Days Without a Site and ZERO Support!
I am extremely disappointed and frustrated with 10Web. I’ve been a paying customer, and for the past 4 days, my website has been completely down due to a technical glitch in their AI Builder/WordPress sync.
I have reached out multiple times through their chat and email, but there is absolutely NO response. It’s like talking to a wall while my business is losing money every hour the site is offline.
Their 'AI' technology deleted my pages, and now I'm stuck in a loop where I'm asked to pay more just to fix a problem they caused. This is not professional service; it’s a nightmare.
If you care about your business and need reliable support, STAY AWAY. I am now filing a chargeback with my credit card company because they refuse to provide the service I paid for or even acknowledge my refund request.
Zero stars if I could

Ruzanna was polite and fixed my issue quickly.

Great support service!. The manner in which support people resolve the issue is kind and quick.

I was fortunate to have Marta as my support person. Her unwavering dedication helped me resolve numerous technical challenges. To enhance the support experience, I recommend hiring more staff members like Marta.