111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics Reviews 784

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warm, welcoming, and knowledgeable approach, making them feel at ease and well-informed. Many highlight the exceptional service and treatments, noting the professionalism and skill of the practitioners, which often lead to impressive results and a pleasant overall user experience. However, some customers were not happy with certain aspects of customer service, particularly regarding communication and the handling of side effects. A few people mentioned feeling dismissed or receiving unhelpful responses when issues arose, particularly regarding certain outcomes and the review process.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Product

Reviewers express satisfaction with the product, noting great results such as nourished and glowing skin, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the thoroughness and care of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the clear, helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are warm and welcoming. They really deliver above and beyond what’s expected. Lourdes helped me greatly before my treatment even started. Sofia has always been patient and informative. Her... See more

Company replied

Rated 5 out of 5 stars

Dr.Yannis Alexandridis is by far the best Plastic surgeon in the world! His professionalism and his staff are top notch! His non- invasive treatments are the latest in technology and I love the Po... See more

Company replied

Rated 5 out of 5 stars

Simply impeccable service and treatments. From the moment you walk into 111 Harley Street you feel like you are in the right place and Dr Alexandridis is just on another level. Wait until you meet... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped in the surgery I was made to feel very welcome. The team at 111 are exceptional and full of knowledge. Emma, Anna & Sophia made me feel very at ease as it was my first experi... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Facial Spa
  3. Laser Hair Removal Service
  4. Plastic Surgeon
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

111 Harley St., a centre of aesthetic excellence within London’s premiere medical district. Founded by globally-renowned Plastic Surgeon, Dr Yannis Alexandrides MD FACS, 111 Harley St. fuses medical expertise, innovative technologies and advanced procedures for lasting, life-changing enhancements. Our ethos is to achieve your goals using the most innovative and advanced methods possible, facilitated through the bespoke, comprehensive programs we create for each patient. Whether you want to rejuvenate, refresh or preserve your appearance, our highly qualified team are on-hand to deliver an experience that is easy, enjoyable – and most importantly – efficacious. Our most in demand non-surgical treatments include Botox and Dermal Fillers, to smooth out and fill in lines and wrinkles, whilst Lip Filler remains our most popular method to create fuller, plumper lips. 111 Harley St. is one of the few clinics to offer Thermage FLX, the latest advancement for targeted skin tightening on the face, neck and body. From a surgical standpoint, we are renowned for giving our patients natural-looking results and transformations with our innovative Facelifts, Rhinoplasty and Breast Enlargement procedures and our minimally invasive VASER Liposuction. This is in partly due to our exceptional pre and post-surgical protocols to help accelerate healing and recovery. Our clinics are located in the prestigious Harley Street Medical Area located near London's Regent's Park with clinics on both Harley Street and Devonshire Place. We proudly combine technologically advanced surgical and non-surgical procedures and treatments to achieve the very best results for our patients. Established in 2001 by Dr Yannis Alexandrides (an American & European board certified facial plastic reconstructive surgeon) who founded the practice based on the following principle that; physicians meet the highest level of medical standards and patients receive exceptional medical expertise. Dr Yannis is also the founder of surgically inspired skincare brand, 111SKIN and the innovative 111CRYO/HEAT. We aim to treat patients holistically, taking care to understand their lifestyle, goals and concerns. Our mission is to achieve the best possible results, protecting patient safety and ensuring a quick recovery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

784 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very Impressed!

From the moment I stepped in the surgery I was made to feel very welcome. The team at 111 are exceptional and full of knowledge. Emma, Anna & Sophia made me feel very at ease as it was my first experience with this type of treatment. I went through a thorough consultation including advice for my skin and what aftercare needed to be followed through for best results. I’m a couple of days into my recovery and it’s going really well. I would highly recommend 111 to my clients, colleagues & friends.

January 5, 2026
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your five star review Andrew. We're so pleased to hear you were made so welcome and that you'd recommend 111 Harley St. We hope to see you again very soon.

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Rated 5 out of 5 stars

Excellent service and advice

Had a 3rd skin peeling treatment with Sofia today — excellent service! My skin looks brighter already. She also gave me clear, helpful advice on my skin's progress and aftercare. Highly recommend! Will be back.

January 7, 2026
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review Sa. We're so happy to hear of the excellent service you received from our Aesthetician, Sofia. We look forward to welcoming you back to 111 Harley St. for your next treatment.

Rated 5 out of 5 stars

Had an amazing consultation with it…

Had an amazing consultation with it Anna today, the skin scanner was a real treat! Can’t wait for my ultra clear treatment

December 23, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave us a review, the skin scanner is such a wonderful tool and allows us to select the treatments that will be most effective for your skin. We look forward to welcoming you back for your UltraClear treatment very soon.

Rated 5 out of 5 stars

Really great experience

Really great experience! I have 5 sessions of potenza and the improvement is obvious. I would recommend!

December 19, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave us a review Lin. So pleased to hear you have had a great experience with your Potenza RF Microneedling treatments. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Simply impeccable service and…

Simply impeccable service and treatments.
From the moment you walk into 111 Harley Street you feel like you are in the right place and Dr Alexandridis is just on another level.
Wait until you meet him and you'll see why I am saying this. You will walk in understandably apprehensive and you will walk out with a smile on your face, male or female... trust me, It will be a beautiful smile.
Mauro Perucchetti

December 12, 2025
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review Mauro. We're so happy to hear you had such a positive experience with Dr Yannis. We hope to see you again at 111 Harley St. soon.

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Rated 5 out of 5 stars

Dr.Yannis Alexandridis is by far the…

Dr.Yannis Alexandridis is by far the best Plastic surgeon in the world!
His professionalism and his staff are top notch!
His non- invasive treatments are the latest in technology and I love the Potenza exosomes treatment👌
Plus Yannis has a beautiful Zen aura and so easy to talk to. Thank you Yannis, Lorena & Mauro Perucchetti

December 12, 2025
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your wonderful review Lorena and Mauro. We're so pleased you loved Poteza with Exosomes. We look forward to welcoming you back to the clinic.

Rated 5 out of 5 stars

I had my first Dermapen session with…

I had my first Dermapen session with Sofia today. She was very kind, professional and knowledgeable and made me feel very comfortable. Would 100% recommend :)

November 19, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review following your treatment with our Aesthetician, Sofia. We're so pleased to hear you'd recommend us.

Rated 5 out of 5 stars

It was the best procedure for me

It was the best procedure for me. I am so happy with the results!

November 6, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking time to share this review. We're pleased to hear the recommended procedure was the best choice for you. Hope to welcome you back to 111 Harley St. very soon.

Rated 5 out of 5 stars

The staff are warm and welcoming

The staff are warm and welcoming. They really deliver above and beyond what’s expected. Lourdes helped me greatly before my treatment even started.
Sofia has always been patient and informative. Her advice has been invaluable to both ,put my mind at ease and help my skin look amazing.
If anyone is in doubt, I suggest having a conversation with these amazing experts

November 14, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking time to leave us this review. We're so happy to hear that your experience exceeded expectations from the outset. Look forward to seeing you again soon.

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Rated 5 out of 5 stars

Jamy Adams is simply the best

Jamy Adams is simply the best - a must have as part of a skin care regime
Highly highly recommend

November 12, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for leaving this review Darcy, Jamy is wonderful - look forward to seeing you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Greatservice

July 16, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave a review Deborah, so pleased to hear you received great service from our team.

Rated 5 out of 5 stars

Sofia is amazing

Sofia and Claudia are amazing. I love coming to them for my Potenza and Injectables. They're both super knowledgeable and I recommend them to everyone. My skin always looks great after seeing them.

November 4, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave us this review Louise. We're so pleased to hear your skin look amazing after visiting our clinic. Look forward to seeing you again soon.

Rated 5 out of 5 stars

Sofia is a kind and caring

Sofia is a kind and caring.
Her understanding and underpinning knowledge of her profession makes for a skilled aesthetician. The treatments I have received from Sofia have been effective with amazing results. I would highly recommend 111 skin and will be returning to see Sofia again.

October 21, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Hi Rita,

Thank you so much for leaving a review of your treatment with Sofia. We hope you continue to have great treatments with her.

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Rated 5 out of 5 stars

Dr Yannis is one of the best…

Dr Yannis is one of the best practitioner’s in London and he is very sincere and ethical. I always feel comfortable and happy when going to his clinic for any procedure.

October 21, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Hi there,

Thank you so much for leaving a review of your experience with Dr Yannis – it truly means a lot to our team.

We hope to welcome you into the clinic again soon!

Rated 5 out of 5 stars

Very helpful

Contacted 111 Harley with questions about a service mentioned in a recent email. The office responded the following day. She answered all my questions and carefully explained the procedures. I was pleased with the Potenza treatment 2024. Love love 111 Skin Products. A

October 15, 2025
Rated 5 out of 5 stars

Had an erbium YAG laser face…

Had an erbium YAG laser face resurfacing treatment .
The experience was flawless , from explaining how the treatment works information on the various stages of recovery and clear after care instructions .

October 15, 2025
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review Maria. We're so pleased to hear that your laser treatment experience was flawless. Look forward to welcoming you to the clinic again soon.

Rated 1 out of 5 stars

They took £50 from me and then about 5…

They took £50 from me and then about 5 mins said they couldn't do anything. Then I sent a complaint and still waiting on a reply. I would not recommend

October 14, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

We require a £50 holding deposit to secure a non-surgical consultation. As with any reputable medical clinic, a consultation is necessary to determine if we can proceed with treatment, and if so, which treatment options would be best suited. The £50 can be used against the cost of treatment should you proceed, or is refundable if you do not for any reason. From our records, we can see that a consultation was fully carried out.

Unfortunately, in some cases, at the consultation, it can be determined that we are unable to proceed with treatment for a variety of reasons. As per the terms stated on our website, and on the phone when speaking with our Patient Advisors, you are entitled to a refund of the holding deposit.

We have not received a complaint from you, however we did ask our Patient Advisors to reach out to you directly to arrange for your holding deposit to be refunded, as per our policy. Should you wish to discuss further, please feel free to reach out to us on 0344 692 1111 or info@111harleystreet.com.

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Rated 5 out of 5 stars

It was pleasure to meet the teams

It was pleasure to meet the teams

October 6, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for leaving your rating and review, we hope the team can welcome you back to 111 Harley St. very soon.

Rated 5 out of 5 stars

Consultation …

Anna was so helpful during the initial consultation, I would definitely recommend and trust 111 Harley Street for future treatments.

October 8, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Fantastic to hear how well your initial consultation with Anna was - looking forward to welcoming you back to the clinic for treatment with 111 Harley St.

Rated 5 out of 5 stars

Excellent!!

Jamy is absolutely amazing. She is very thorough, gentle with treatment, knowledgeable and experienced. I would give her 6 stars if I can (5 star is not enough!!)

October 3, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for leaving your review - we agree, Jamy is amazing, and we wish there was a 6 star rating too!⭐⭐⭐⭐⭐⭐

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