111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics Reviews 784

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warm, welcoming, and knowledgeable approach, making them feel at ease and well-informed. Many highlight the exceptional service and treatments, noting the professionalism and skill of the practitioners, which often lead to impressive results and a pleasant overall user experience. However, some customers were not happy with certain aspects of customer service, particularly regarding communication and the handling of side effects. A few people mentioned feeling dismissed or receiving unhelpful responses when issues arose, particularly regarding certain outcomes and the review process.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Product

Reviewers express satisfaction with the product, noting great results such as nourished and glowing skin, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the thoroughness and care of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the clear, helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are warm and welcoming. They really deliver above and beyond what’s expected. Lourdes helped me greatly before my treatment even started. Sofia has always been patient and informative. Her... See more

Company replied

Rated 5 out of 5 stars

Dr.Yannis Alexandridis is by far the best Plastic surgeon in the world! His professionalism and his staff are top notch! His non- invasive treatments are the latest in technology and I love the Po... See more

Company replied

Rated 5 out of 5 stars

Simply impeccable service and treatments. From the moment you walk into 111 Harley Street you feel like you are in the right place and Dr Alexandridis is just on another level. Wait until you meet... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped in the surgery I was made to feel very welcome. The team at 111 are exceptional and full of knowledge. Emma, Anna & Sophia made me feel very at ease as it was my first experi... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Facial Spa
  3. Laser Hair Removal Service
  4. Plastic Surgeon
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

111 Harley St., a centre of aesthetic excellence within London’s premiere medical district. Founded by globally-renowned Plastic Surgeon, Dr Yannis Alexandrides MD FACS, 111 Harley St. fuses medical expertise, innovative technologies and advanced procedures for lasting, life-changing enhancements. Our ethos is to achieve your goals using the most innovative and advanced methods possible, facilitated through the bespoke, comprehensive programs we create for each patient. Whether you want to rejuvenate, refresh or preserve your appearance, our highly qualified team are on-hand to deliver an experience that is easy, enjoyable – and most importantly – efficacious. Our most in demand non-surgical treatments include Botox and Dermal Fillers, to smooth out and fill in lines and wrinkles, whilst Lip Filler remains our most popular method to create fuller, plumper lips. 111 Harley St. is one of the few clinics to offer Thermage FLX, the latest advancement for targeted skin tightening on the face, neck and body. From a surgical standpoint, we are renowned for giving our patients natural-looking results and transformations with our innovative Facelifts, Rhinoplasty and Breast Enlargement procedures and our minimally invasive VASER Liposuction. This is in partly due to our exceptional pre and post-surgical protocols to help accelerate healing and recovery. Our clinics are located in the prestigious Harley Street Medical Area located near London's Regent's Park with clinics on both Harley Street and Devonshire Place. We proudly combine technologically advanced surgical and non-surgical procedures and treatments to achieve the very best results for our patients. Established in 2001 by Dr Yannis Alexandrides (an American & European board certified facial plastic reconstructive surgeon) who founded the practice based on the following principle that; physicians meet the highest level of medical standards and patients receive exceptional medical expertise. Dr Yannis is also the founder of surgically inspired skincare brand, 111SKIN and the innovative 111CRYO/HEAT. We aim to treat patients holistically, taking care to understand their lifestyle, goals and concerns. Our mission is to achieve the best possible results, protecting patient safety and ensuring a quick recovery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

784 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Claudia

Had a great experience with Claudia! Everything went so smoothly, didn’t feel anything and so happy with the result!

March 17, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we're happy to hear you felt comfortable during your treatment.

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Rated 5 out of 5 stars

Helpful and great communication

Virtual consultation and levels of communication great .. 👍

April 11, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we look forward to speaking with you again.

Rated 5 out of 5 stars

Very satisfied with my results

Very satisfied with my results. Thank you

June 7, 2024
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we hope to see you soon.

Rated 5 out of 5 stars

Amazing experience

April 3, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you, we're happy you enjoyed your visit.

Rated 5 out of 5 stars

I cannot fault Dr Yannis and his team

I cannot fault Dr Yannis and his team. I am already absolutely blown away with the results of my rhinoplasty and I still have a long way to go with the healing process. Dr Yannis, listens and knows what will suit you and what won’t. He has absolutely changed my life. I couldn’t have asked for a better surgeon and that’s coming from someone who spent a lot of time meeting other surgeons first. Best thing I’ve ever done and they couldn’t have made it a better experience!!!

March 27, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your kind review, we look forward to following your journey!

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Rated 5 out of 5 stars

I met with Sofia yesterday for my…

I met with Sofia yesterday for my facial treatment and will definitely be returning again. Thank you for a great experience!

April 3, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for the review, we look forward to seeing you at your next treatment.

Rated 5 out of 5 stars

Amazing Journey

Sofia was amazing as always. Couldn’t recommend her enough. She been helping me through my skin journey in preparation for my Wedding!

April 2, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we're happy to be a part of your journey!

Rated 5 out of 5 stars

Having met with Sara for my…

Having met with Sara for my consultation and Sofia for my initial treatment, I will definitely be returning again. I feel comfortable, safe and most importantly for me, not judged.
Visiting the clinic has been efficient, calm and stress free. I’d highly recommend a visit if you have any minor or major skin concerns.

March 26, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we're glad you enjoyed your visit with us.

Rated 5 out of 5 stars

Clear Skin Facial

The aesthetician, Sofia, was incredibly knowledgeable and attentive. She took the time to understand my skin concerns and tailored the treatment to my needs.
I now go to Sofia for all treatments

March 14, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we look forward to seeing you for your next treatment.

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Rated 5 out of 5 stars

Fantastic experience with Rachel

Fantastic experience with Rachel - wasn’t simply “just a facial experience” we had a good chat about skincare and what she would recommend even going forward for day to day.

Would really recommend. Came out with fresh skin and mentally revived through such a relaxing experience!

March 20, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we're happy you enjoyed your treatment.

Rated 5 out of 5 stars

Lovely staff

Lovely staff, really know their product, lovely coffee! Will definitely be using again!

March 20, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we look forward to seeing you next time.

Rated 5 out of 5 stars

Such knowledgable staff

Such knowledgable staff, beautiful product, really friendly and clinic smells lovely too. Thank you for a great experience, I now only use this product!

March 20, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we're happy you have enjoyed your experience with us.

Rated 5 out of 5 stars

Great experience on PRP

Great experience on PRP , it is my second section , looking forward to seeing the result

March 13, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you, we look forward to seeing your results as well!

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Rated 5 out of 5 stars

I had the full on deep face plain face…

I had the full on deep face plain face lift. I was sore for a few weeks and once the stiches came out I was well on the way. The aftercare with Zuzana was exceptionally good, with light treatments and massage helped me speed up the process. It has changed my whole outlook, I wake up, look in the bathroom mirror i smile a different man.

January 16, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you so much for taking time to leave this review John. We're so happy to hear you are pleased with your results. We hope to see you at the clinic very soon.

Rated 5 out of 5 stars

Very professional team and unbeatable results

From the pre-treatment consultation to the maintenance tips at the end of my 3D Hollywood facial, the team were thorough and professional and listened to all my questions. They also made sure I understood all aspects of the treatment which is quite incredible. I could see the improvement on my skin straight away.

February 13, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we look forward to your next treatment with us.

Rated 5 out of 5 stars

I had an amazing facial with Sofia

I had an amazing facial with Sofia. It was super relaxing, and my skin was immediately glowing afterwards. Highly recommend!

February 3, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you, we're happy you enjoyed your treatment with Sofia!

Rated 5 out of 5 stars

Such a kind and supportive team

Such a kind and supportive team, I cannot thank them enough really. they lifted my spirits when I was feeling super low. I was looking to do my procedure for over 10 years and after finally getting the courage to book myself in for a consultation, I don't think I could have come across a better person than Dr Yiannis.

What a relief, after so many stories I have read about other surgeons. The whole process was made so easy for me and my fears dispelled. the result was better than good. I still have to take a moment and look when I pass the mirror. that this is really me, is simply wonderful. This procedure has changed my looks and my life with it.

It might not be for everyone but for me 111 and Dr Yiannis gave me something I thought I could never have. Liking myself. Thank you, thank you, thank you.

November 21, 2024
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Hi Emily, we're so happy to hear about your journey! Thank you for your kind words.

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Rated 5 out of 5 stars

I have the utmost confidence in 111…

I have the utmost confidence in 111 Harley Street and Jannis Alexandrides for my non surgical treatments, they are the best with amazing results, I have been a patient for over 20 years.

December 4, 2024
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review! we look forward to seeing you at your next appointment.

Rated 5 out of 5 stars

111 Harley Street has once again…

111 Harley Street has once again provided an excellent service with their highly skilled aesthetician, Claudia Brand. Absolutely wonderful!

November 26, 2024
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review. We look forward to seeing you at your next appointment!

Rated 5 out of 5 stars

Feel much more confident after Dermal Fillers

Very happy with all my non-surgical treatments at 111. The staff are lovely and it feels like home

December 4, 2024
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your kind words. We look forward to seeing you at your next appointment!

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