111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics Reviews 784

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warm, welcoming, and knowledgeable approach, making them feel at ease and well-informed. Many highlight the exceptional service and treatments, noting the professionalism and skill of the practitioners, which often lead to impressive results and a pleasant overall user experience. However, some customers were not happy with certain aspects of customer service, particularly regarding communication and the handling of side effects. A few people mentioned feeling dismissed or receiving unhelpful responses when issues arose, particularly regarding certain outcomes and the review process.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Product

Reviewers express satisfaction with the product, noting great results such as nourished and glowing skin, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the thoroughness and care of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the clear, helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are warm and welcoming. They really deliver above and beyond what’s expected. Lourdes helped me greatly before my treatment even started. Sofia has always been patient and informative. Her... See more

Company replied

Rated 5 out of 5 stars

Dr.Yannis Alexandridis is by far the best Plastic surgeon in the world! His professionalism and his staff are top notch! His non- invasive treatments are the latest in technology and I love the Po... See more

Company replied

Rated 5 out of 5 stars

Simply impeccable service and treatments. From the moment you walk into 111 Harley Street you feel like you are in the right place and Dr Alexandridis is just on another level. Wait until you meet... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped in the surgery I was made to feel very welcome. The team at 111 are exceptional and full of knowledge. Emma, Anna & Sophia made me feel very at ease as it was my first experi... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Facial Spa
  3. Laser Hair Removal Service
  4. Plastic Surgeon
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

111 Harley St., a centre of aesthetic excellence within London’s premiere medical district. Founded by globally-renowned Plastic Surgeon, Dr Yannis Alexandrides MD FACS, 111 Harley St. fuses medical expertise, innovative technologies and advanced procedures for lasting, life-changing enhancements. Our ethos is to achieve your goals using the most innovative and advanced methods possible, facilitated through the bespoke, comprehensive programs we create for each patient. Whether you want to rejuvenate, refresh or preserve your appearance, our highly qualified team are on-hand to deliver an experience that is easy, enjoyable – and most importantly – efficacious. Our most in demand non-surgical treatments include Botox and Dermal Fillers, to smooth out and fill in lines and wrinkles, whilst Lip Filler remains our most popular method to create fuller, plumper lips. 111 Harley St. is one of the few clinics to offer Thermage FLX, the latest advancement for targeted skin tightening on the face, neck and body. From a surgical standpoint, we are renowned for giving our patients natural-looking results and transformations with our innovative Facelifts, Rhinoplasty and Breast Enlargement procedures and our minimally invasive VASER Liposuction. This is in partly due to our exceptional pre and post-surgical protocols to help accelerate healing and recovery. Our clinics are located in the prestigious Harley Street Medical Area located near London's Regent's Park with clinics on both Harley Street and Devonshire Place. We proudly combine technologically advanced surgical and non-surgical procedures and treatments to achieve the very best results for our patients. Established in 2001 by Dr Yannis Alexandrides (an American & European board certified facial plastic reconstructive surgeon) who founded the practice based on the following principle that; physicians meet the highest level of medical standards and patients receive exceptional medical expertise. Dr Yannis is also the founder of surgically inspired skincare brand, 111SKIN and the innovative 111CRYO/HEAT. We aim to treat patients holistically, taking care to understand their lifestyle, goals and concerns. Our mission is to achieve the best possible results, protecting patient safety and ensuring a quick recovery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

784 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I have come many times to get creams from 111 Harley St and I always had a great customer service. I would like to thank specially Bonnie for being always efficient.. I would recommend the clinic to anyone !

November 29, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Will,
We’re so pleased to hear you had such a positive experience with our Bonnie - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Advertisement
Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and treatment by Violeta and Bonnie! Recommending the clinic to my friends and family with my full trust!

November 8, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Mariana,
We’re so pleased to hear you had such a positive experience with our Violeta and Bonnie - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

I had such a fantastic experience…

I had such a fantastic experience having my treatment done, professional from start to finish and so pleased with the results. Thank you !

November 14, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear CH,
Thank you for sharing your recent experience at 111 Harley St., we always love to hear feedback and are delighted to learn you enjoyed your experience with us. We can’t wait to welcome you back to the clinic very soon.

Rated 5 out of 5 stars

I had a consultation with Kerstie who…

I had a consultation with Kerstie who couldn’t have been more helpful. She was extremely knowledgable and knew exactly which procedures would be best for me.

November 3, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Jane,
We’re so pleased to hear you had such a positive experience with our Head of Non-Surgical, Kerstie Lyons - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Filler’s with Claudia at 111 Harley Street

I had fillers done with Claudia for my Cheek and lips. She was so patient and so nice. The results are amazing and she is too good with her hands. I usually do not write reviews but she is so good that i had to write something for her.

November 10, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Gundipika,
We’re so pleased to hear you had such a positive experience with our aesthetic nurse prescriber, Claudia Brand - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Advertisement
Rated 5 out of 5 stars

Very tailored to the individual

I appreciated the extensive consultation where I was very much listened to.

November 16, 2023
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear MEO,

We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Rated 5 out of 5 stars

Claudia is amazing

Claudia is amazing.
Listens to what I want with great care.

November 2, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Lee,
We’re so pleased to hear you had such a positive experience with our aesthetic nurse prescriber, Claudia Brand - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Great care, amazing result.

From the beginning of my visit I have felt very comfortable, safe and looked after.
Professional service, good advice and attention, comfortable and cosy space.
I was well informed about the process befor and during my treatment.
And after - AMAZING effects.

Highly recommended!

November 9, 2023
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Magdalena,

We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon

Rated 5 out of 5 stars

The only place I'll ever go

This the second time I visited Claudia at 111 Harley St and can honestly say I won't go anywhere else.

I love the way my lips have turned out and its down to Claudia. She understands what I want and always makes me feel at ease.

1111 Harley St are such a lovely clinic, super friendly, careful and am happy with the results every time.

Thank you!

November 2, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Anon,

We’re so pleased to hear you had such a positive experience with our INP, Claudia Brand - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Advertisement
Rated 5 out of 5 stars

Very professional and super patient!

Very professional and super patient!

Will definitely recommend!

November 9, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Lihui,
We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Rated 4 out of 5 stars

good consultation

October 2, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you so much for sharing your experience with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Good Results and Knowledgable staff

Felt calm and at ease during all procedures and all my questions were answered emphatically. Very pleased with the results and would recommend to all my friends.

September 6, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for sharing your recent experience at 111 Harley St., we always love to hear feedback and are delighted to learn you enjoyed your experience with us. We can’t wait to welcome you back to the clinic very soon.

Rated 5 out of 5 stars

Amazing product and great service

Amazing product and great service. Left my skin feeling reinvigorated!

October 30, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you so much for sharing your experience with us. We look forward to welcoming you back to 111 Harley St. soon.

Advertisement
Rated 5 out of 5 stars

friendly and helpful staff

October 21, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Rated 5 out of 5 stars

Excellent consultation.

October 26, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for sharing your recent experience at 111 Harley St., we always love to hear feedback and are delighted to learn you enjoyed your experience with us. We can’t wait to welcome you back to the clinic very soon.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Friendly staff, especially Bonnie. Highly recommended.

October 4, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you so much for sharing your experience with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Excellent care a around. Will definitely recommendd

Excellent care all around. Will definitely recommend

October 25, 2023
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Catherine,

We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Advertisement
Rated 5 out of 5 stars

I had an amazing experience at 111…

I had an amazing experience at 111 Harley St. Plastic Surgery. The staff was welcoming and efficient. The aesthetician provided a customized facial that left my skin visibly improved and me feeling refreshed. Their commitment to hygiene and quality products impressed me. Highly recommend it for exceptional facials.

October 13, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for sharing your recent experience at 111 Harley St., we always love to hear feedback and are delighted to learn you enjoyed your experience with us. We can’t wait to welcome you back to the clinic very soon.

Rated 5 out of 5 stars

Amazing Clinic!

I recently came into 111 Harley Street for an ADVATx laser treatment and just wanted to share my experience. The staff were extremely knowledgeable and friendly and made me feel very comfortable. This was my first time having a treatment with this laser and I am loving the results already. I would definitely recommend this clinic if you’re looking for somewhere that has a high standard for quality service and result driven treatments. Will be coming back for a course at my new favourite clinic 😊

October 9, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you so much for sharing your experience following your recent ADVATx treatment with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Nice experience

Very impressed from kind and caring Staff

October 21, 2023
Unprompted review
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you so much for sharing your experience with us. We look forward to welcoming you back to 111 Harley St. soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look