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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items like headlights fit perfectly and significantly update the look of their cars. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders the next day. Reviewers also appreciate the excellent customer service, with staff members being very helpful and providing great communication throughout the process. However, some customers also noted issues with delivery, reporting that their orders did not arrive within the promised timeframe and that their inquiries received no response. A few other people also felt that the product quality was inconsistent, with some items arriving faulty or developing issues shortly after purchase.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and easy installation... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the headlights they... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quick, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very honest and helpful, got back to me on WhatsApp within 10 minutes or so.. next day delivery which was great, Callum was brilliant and kept in touch throughout, this will be my new place to go for... See more

Rated 5 out of 5 stars

Everything perfect good fast service... Only problem is with DPD they don't care about your delivery my parcel was used like basketball ball... good that seller packing my new headlight prober and sa... See more

Rated 5 out of 5 stars

Ordered the a4 b8 headlights they fitted lovely and beam pattern is spot on with some 360⁰ led h7s super clear projector lenses too unlike other brands. 2nd set I've had on my 2nd b8 had to buy again... See more


Company details

  1. Car Accessories Store

Written by the company

2xcite - Car performance & accessory experts since 2005. With over 19 years experience in car styling, you can trust 2xcite to provide you with the most up-to-date products on the market.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

1st time purchase promising.

Very good reviews, when i contact you regards headlights i ordered being delayed didn't relies it was a pre order,lady explained this and said i can be refunded if wished but will wait for them to be del,no more to say until i find that they have turned up 🙏👍🤪

April 30, 2026
Rated 5 out of 5 stars

aftermarket lights

I ordered some aftermarket lights for my BMW, they were packaged fantastic amd delivered the next day, unfortunitly the wrong ones were accidently sent out to me but after a quick phonecall to callum the correct ones were delivered the next day and the wrong ones collected, 10/10 for service and customer satisfaction, excellent company

April 23, 2026
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Rated 5 out of 5 stars

Great customer service from Callum

Great customer service from Callum. Ordered wrong type of headlamps, Callum organised refund and reorder of the correct item quickly & efficiently and then kept in touch with progress of the new order.

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Great company

I ordered the wrong lights for my car, called 2xcite and they were very helpful.. I now have the correct lights and all working nicely

February 18, 2026
Rated 5 out of 5 stars

guys over at 2xcite have been a great…

guys over at 2xcite have been a great help, communication is sublime, having owned a set of LED headlights before from 2xcite i had to come back as a second time buyer due too great quality product with an easy install 👌🏼

March 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't expect help if you experience an issue with a product

Had a problem with the LED headlights I purchased for my MK2 Audi TT .

After making contact with 2xcite (Callum) they/he Initially agreed to resolve the issue.

This was utimately a lie and after many weeks of waiting for a response they unexpectedly blocked me on ebay and subsequently ignored my multiple follow up emails thereafter.

It has now been 3 months and nothing has happened or progressed since.

I am really not happy with 2xcite, all they did was show themselves to be unprofessional and untrustworthy.

After this poor expensive experience, I would not recommend 2xcite to anyone reading my review or considering new lights👎

December 3, 2025
Unprompted review
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