34SP.com Reviews 540

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's prompt, polite, and efficient responses to queries. Many users appreciate the seamless website experience and the reliable hosting services provided. The customer service team is frequently commended for their expertise, helpfulness, and quick response times, making interactions pleasant and productive. However, some people were dissatisfied with specific technical issues, such as rejected emails due to DMARC failures, and reported receiving no reply or action from support in these instances. A few other people also felt that the web-based FTP client could be slow.

What people talk about most

Service

Reviewers express high satisfaction with the service provided. Customers consistently praise the excellent... See more

Website

Clients share positive opinions on website hosting, with many charities appreciating the free hosting... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support team for... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

34SP offer us an amazing service. As a chairty we receive hosting for free whilst getting all the perks and best practice any paying client would. They answer our queries within an hour of us asking... See more

Rated 5 out of 5 stars

34sp.com has continued to host our charity's website at no charge for several years, and their service has been excellent throughout. WordPress Hosting is fast, easy to use, and operates flawlessly. Q... See more

Rated 5 out of 5 stars

34SP.com have been hosting a small website for our charity for the past two years and we have just renewed for another year. Getting the domain name registration and hosting set up was simple and we h... See more

Rated 5 out of 5 stars

We’ve trusted 34SP.com to host our charity website for years, and the experience has been outstanding from day one. The platform is reliable, fast, and packed with everything we need to keep our s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Based in the Northern Quarter of Manchester UK, we are a managed hosting provider with a focus on exceptional service and support. We offer a range of hosting and domain name services and have a particular specialty in hosting and helping WordPress websites.


Contact info

4.8

Excellent

TrustScore 5 out of 5

540 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

34sp are more than a hosting service

34sp are more than a hosting service, they are a helpful and trusted partner. I have 5 WP sites hosted with them and have been a loyal customer since 2014. Their support staff are always patient and knowledgable and take the time to explain technical issues to someone who can't code. I would not go anywhere else.

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Happy long term customer with 34SP

I am a long term customer with 34SP after the company being highly recommended by a developer friend. The customer service is fantastic with the support being what really sets them apart. Over the years I have gone to recommended them myself to many clients who now say the same things!

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service Provider

I have been with 34SP since the company first started trading, I am still with them surely this must speak volumes of my 100% satisfaction with their service. Queries have always been dealt with promptly, and at all times results have been to my complete satisfaction. 100% from me.

October 9, 2022
Unprompted review
Rated 5 out of 5 stars

10 years a customer.

Great package backed with impressive service. Any technical issues I've had has been dealt with completely and quickly. The control panel is refreshingly uncluttered and simple to navigate. We've been a customer for 10 years.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service and company

34SP offer us free hosting because we are a charity. This makes a huge difference to us as we are such a small charity, especially as the service they provide is excellent. Their customer service is always fantastic - very helpful and friendly. Thank you to all at 34SP for your support over the years!

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

A1 Hosting here in the UK

A really helpful team and a solid platform make for a winning combination. I first used 34sp about 20 years ago and found my way back looking for top end WordPress hosting.

August 31, 2022
Rated 5 out of 5 stars

Such great service from 34sp

Such great service from 34sp. They are always so helpful and quick to respond. We use them for our charity email and web hosting and cannot fault them. Highly recommend.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer services

Fantastic customer services - they always pick up the phone. issues are resolved smoothly and efficiently. Great job and I have been a happy customer for well over a decade with multiple websites hosted by them.

August 29, 2022
Rated 5 out of 5 stars

I cant rate them high enough

I cant rate them high enough. This week Dean has resurrected my old Wordpress site from my backup and worked his socks off to get it live for me. So Patient and helpful. I would have been lost without the support. Thank you very much. I would recommend again and again.

August 15, 2022
Rated 5 out of 5 stars

Speedy and great support

34sp provide speedy hosting with high-spec features and speedy support, and an easy to use bespoke control panel. For charities they can provide free hosting too, which isn't limited compared to paid packages. Highly recommended.

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Just like to say thank you to 34Sp.com…

Just like to say thank you to 34Sp.com for the efficient and speedy responses to my ticket (problem). The person I dealt with show considerably patience in explaining different ways to solve my problem, which ended in a positive result.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I moved over to 34SP six months ago and the transition was really easy and stress-free. I know nothing about hosting so I was dreading the move. The lovely people over at 34SP have been and continue to be very helpful and supportive. I recently had to move my domain over and I had no idea how to do this but one quick email and I had it sorted. I feel very much looked after with them and I am so happy to have moved over.

June 22, 2022
Unprompted review
Rated 5 out of 5 stars

Straight forward, professional and effective

A colleague and friend recommended them to me in 2009 or 2010 and I’ve come to use them for all my domain name needs. The customer services is good, with smart, helpful professional people quick to resolve and queries or concerns. The website is generally really good, stable and easy to use. Prices are about standard from what I can see.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

An incredible team nothing is too much trouble

I moved over to 34SP a year ago and would thoroughly recommend them, my website had so many issues and they have worked with me going above and beyond what's expected to iron out most of the issues, and are still working on a few, nothing is too much trouble my site is working better than it ever has which takes a lot of stress out of running a website. Having backup like this is priceless.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Transferring made easy

As the editor of several websites I wanted them all in one place for ease of access. The move to 34SP was so easy and smooth, answering any questions I had about set up, back ups and updates etc.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

34sp Professional hosting…

We used 34sp for professional hosting since 2010 and have had top service throughout.
Excellent support team and a very cost effective solution for us. Fully recommended!

April 6, 2022
Unprompted review

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