360 Cycles Reviews 129

Lost a 105 shifter name plate after a crash. Fitted the new one and all is well again.
360 cycles were great at communicating postage and delivery date.
A good experience

Very knowledgeable staff helped me find the right bike for my daily work commute.

Free bike trial to Howth Hill. What better way to decide if an electric bike is right for you. Thanks 360. Nothing is ever a bother no matter how busy they are.

Iv began to pop in to 360 for all my buys
Its aon a great cycle path and the staff ate interested and actually helpful
Open 7 days aswell cant beat that

Great shop for all your cycling needs. I have bought three bikes from them over the years and they always offer honest and pragmatic advice. Will give you honest advice on what you need and what you probably won't need. I have also bought a lot of gear from them over the years and they are consistently friendly and helpful.

Great customer service 10 out of 10, easy to deal with no trouble atall. Ordering bike to delivering absolutely delighted with the whole process, fantastic team at 360cylcles clontarf 👏👏

Great team in the shop . Very helpful and prompt with support . 360 provides a great service for my cargo bike .

Work well done with friendly, efficient service, over many years. Unsure about most recent date.
My one quibble is that I was advised that the bike would have to be left at the shop, booking in advance, for possibly two or three days before I could be guaranteed that the job would be completed. This never happens with my car … it’s booked in for a particular day and time and everything is sorted unless a part is out of stock.
Thank you.

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that the Marathons will be more reliable. So far so good. Quick and easy ordering and fast delivery at a reasonable price.

The team at 360 Cycles were knowledgeable, helpful and patient when I was looking for a new bike. They encourage you go for a test ride on the bikes which is so useful when choosing a bike. They also offer good prices compared to other bike shops.

360 Cycles were absolutely incredible. My new bike is just a joy and the entire experience has been just a 10/10. Super helpful, always quick to answer any queries and just a fabulous service.

Been using 360 as my LBS for 10 yrs + from the lads out front to the mechanics out back always feel welcomed & services provided are top notch.
Highly recommend.
JC.

Always great service. Knowledgeable and kind. A safe space for all wannabe and real cyclists.

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it today & absolutely loves it. We’ve been customers for 360 for many years buying various bikes or accessories for our family & they never steer us wrong. Highly recommend ⭐️⭐️⭐️⭐️⭐️

As always, quality customer service and great work on my bike.

Organised, detailed and clear. Pro mechanics that can be trusted with fine tuning top end kit

Bent spoke on front wheel, resulting in wobble in wheel. Took bike in immediately and was ready later same day. Very reasonable charge. As usual staff super helpful and professional.

I only bought a packet of ball bearings, cost €1.25, but the service was as good as if I'd spent hundreds.

A few weeks ago I left a five star review. However I have to be honest here and say that this second review post work is a fair reflection of my experience this time around.
Ordinarily I find the team v good to deal with. Unfortunately this time has been a terrible experience. I left the bike in for a service and had new brake pads and a brake bleed also done. When I received the bike back the breaks were not working properly. I phoned and queried this and I was informed that they needed time to bed down. A couple of weeks later the breaks were still not working properly. The full chain replacement I had done a couple of weeks prior then snapped completely. With no breaks and no chain I almost had a terrible accident as I had no control over the bike. I had to walk the bike home for over 7km in the lashing rain. When I called the company to detail the mechanical failures of the work they had carried out I was informed that they were doing me a favour in collecting the bike for a repair.
As the bike is my means of transport and a replacement bike was never offered I’m not entirely sure how they would imagine they were doing me a favour. I was lucky I wasn’t hurt or that I didn’t hurt anyone else. It is outrageous that the new chain would snap and that new break pads I had just gotten replaced would fail.
Worst experience I’ve had at this normally good bike shop. V disappointing, wasted a lot of money and time on a fault ridden service and chain replacement.

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way.

Their knowledge of the sport quite apart from the products is inspiring.

Their attention to detail is best in class and they always give good value.

I was preparing for a charity cycle in the ring of Kerry this year and the 360 team gave me great advice which really helped on the day, completing 180km