360 Cycles Reviews 129

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and friendly demeanor, making the overall service experience outstanding. People frequently highlight the high quality of the products and the efficient service provided, noting that the team goes above and beyond to ensure customer satisfaction and provide expert advice on bikes and accessories. However, some customers were dissatisfied with the service, reporting instances of unhelpful staff and issues with repairs. A few other people also felt that the prices were quite expensive.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their extensive knowledge and... See more

Product

People report positive experiences with product. Many customers praise the quality and suitability of the... See more

Quality

Consumers find quality to be positive, especially regarding service and products. Many customers praise the... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices to be reasonable, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it to... See more

Rated 5 out of 5 stars

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that t... See more

Rated 5 out of 5 stars

From start to finish service from all the guy's in 360 was brilliant. They make buying a bike so easy with fantastic knowledge and help. Communication was excellent and continuous. Look forward to con... See more

Rated 5 out of 5 stars

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way. Their knowledge of the sport quite apart from the products is inspiring. Their atten... See more


Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Bicycle Repair Shop
  4. Bike Accessories Store

Written by the company

Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Prompt service!

My bike was ready promptly when I needed it serviced before a charity cycle. The work was top quality as always & value for money.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

As Always all staff friendly

As Always all staff friendly and knowledgeable Max/Martin brilliant. This is a shop that genuinely cares about their customers and goes above beyond to ensure the product you leave with is the best choice for you. Well Done. Martin

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Best bike shop in Dublin

Consistent, great quality and very knowledgeable.
I’ve been a customer for over 10 years now and they have never failed to help me find what I need from bikes to accessories.
Even providing support for training for long rides. My go to bike shop.

September 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Good service

Good service.
I got a nice road bike off the bike to work scheme. Everything went well and I was kept well informed of next steps in the bike to work scheme buying process.
All in all a quick and easy purchase and the bike is in tip top condition, fully checked and set up for my personal needs.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service

Arrived all at the hotel as agreed. The package was complete and had all the necessary protections to pack the bike safely

August 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service !

I've used 360 Cycles for a few years now as a hobbyist and have always found their service to be excellent. Fast shipping and great communication speed when needed for any stock or compatibility questions. Highly recommended.

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

Not happy with 360 cycles

I was purchasing something online from their store, I rang them to double check they hade it in store and they rang me back and guaranteed me it was in store so I bought it online then they rang me back to tell me sorry we don't have it in stock after I paid for it online, it would take up to 14 working days to get it back in stock, thay refunded my money back.

May 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Top Service Again and Again...

Once again, great service, fantastic friendly staff. Thank you Leon for changing lights and advice on bike and handy tips on Patrick's Day.
The service here is always first class.
Thanks guys
Kevin

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

The only place for Tenways sales and service

Really happy with my dealings with 360 Cycles in relation to my Tenways CGO600 Pro. Got a service done at the beginning of the year. They helped me sort a warranty issue more recently and, although we had some hiccups along the way, they came up trumps in the end and I got my bike back yesterday at no cost to me. Thanks 360 Cycles and Tenways!

March 12, 2025
Unprompted review
360 Cycles logo

Reply from 360 Cycles

Glad we could help get you sorted. Thanks for the review!

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Rated 5 out of 5 stars

Excellent service from the 360 Cycles team

Excellent service from Mike and Uvis. I was unable to order a product online due to it being out-of-stock. Uvis contacted me that day and let me know via a voicemail once the product was back in stock. Excellent customer service!

January 27, 2025
Unprompted review

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