360 Cycles Reviews 129

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and friendly demeanor, making the overall service experience outstanding. People frequently highlight the high quality of the products and the efficient service provided, noting that the team goes above and beyond to ensure customer satisfaction and provide expert advice on bikes and accessories. However, some customers were dissatisfied with the service, reporting instances of unhelpful staff and issues with repairs. A few other people also felt that the prices were quite expensive.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their extensive knowledge and... See more

Product

People report positive experiences with product. Many customers praise the quality and suitability of the... See more

Quality

Consumers find quality to be positive, especially regarding service and products. Many customers praise the... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices to be reasonable, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it to... See more

Rated 5 out of 5 stars

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that t... See more

Rated 5 out of 5 stars

From start to finish service from all the guy's in 360 was brilliant. They make buying a bike so easy with fantastic knowledge and help. Communication was excellent and continuous. Look forward to con... See more

Rated 5 out of 5 stars

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way. Their knowledge of the sport quite apart from the products is inspiring. Their atten... See more


Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Bicycle Repair Shop
  4. Bike Accessories Store

Written by the company

Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

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Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simply excellent all round

I cannot say a bad word about the 360 cycles team. Amazing service, so friendly and knowledgeable. Only last week I had a puncture on my road bike and I was able to drop down to them on a Sunday to have it sorted in just a few minutes. It can be the little things like this that can build such a loyal customer base. Their bike advice is perfect and after sales bike servicing has brought my bike back to be as good as new. Keep up the great work guys

June 25, 2023
Unprompted review
360 Cycles logo

Reply from 360 Cycles

Thank you, Stephan, for your kind words!

We appreciate your feedback and are happy that we were able to assist you with your puncture and get you back on the road.

Your satisfaction is our top priority! Thank you for your continued loyalty!

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Rated 5 out of 5 stars

Very responsive on their live chat and…

Very responsive on their live chat and helped me pick out the right item for my specific bike. Fast delivery. Overall very happy with the service!

June 30, 2023
Unprompted review
360 Cycles logo

Reply from 360 Cycles

Thank you, Paul, for your kind words! We're thrilled to have assisted you in finding the right item and ensuring fast delivery. Your satisfaction is our top priority! We appreciate your feedback and look forward to helping you with future cycling inquiries.

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