365Astronomy Ltd Reviews 

UPDATE 3
The owner, Zoltan, is clearly very committed to providing the best service possible.
He phoned me today and we had a long and satisfactory conversation with, in my opinion, a satisfactory resolution.
The key issue with a problem is putting it right and examining the whys and wherefores afterwards.
That is what has now happened and I'm happy to change my review score to suit.
I will be making an order and, provided all goes well following that, I might further upgrade to 5*
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UPDATE 2
The fact that other customers can contact you is irrelevant. It's what happened to me that's important here.
I did call you from my mobile, not a land-line, and my call log will clearly show the number I called.
As you say, you now have the details I provided and yet you are asking me to contact you.
Surely, under the circumstances, that's the wrong way round.
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UPDATE 1
All the reply has done is confirm that their phone messaging and website enquiry forms are not working.
I made 3 calls to the correct number, left a voice message & did not send an email. I used the web form which has my name and contact details.
What more could I do and I resent the criticism and suspicion too.
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I was interested in, what for me was, a major purchase.
However, this was in a product area I know little about.

So on Saturday morning I telephoned to discuss the product. However, I discovered that they're not open at the weekend.
I therefore left a voice message asking someone to call me back on Monday.

Thinking that Mondays can be busy, I also, respectfully, sent a message via their website form too, just in case they missed my voice mail.

I even put the item into my basket ready to proceed if the chat went well.

Monday came and went with no call or even a written response to my enquiry.

I'm very surprised as 365 appears to be highly regarded by its customers.

I'm also very disappointed by, what seems to be, this total disregard of a potential new customer.

I needed quick delivery and they were very helpful ensuring speedy despatch. Really impressed with the customer service.

Ordered the solar glasses for the eclipse. They arrived promptly and on time. Very good service

For the Eclipse I ordered a ZWO ASI 220 mm Camera on Monday 10th August 2026 and Zoltan from 265 Astronomy was able to get the camera to me on the morning of the Eclipse 12/08/2026!!
An amazing service 365 Astronomy !!
I have brought from 365 Astronomy before and can highly recommend them!

Like another reviewer, I ordered solar eclipse glasses very late in the day, because I hadn’t been paying much attention to the news about the event. I have to say that despite my order being of low value, the service was brilliant and my glasses arrived in time this morning.
Many thanks to Zoltan for the fantastic service.

Great service. Despite high demand and a last minute order, our Eclipse glasses arrived in time as promised. Thank you!

About a decade ago, I was a professional astronomer running a large teaching observatory. I bought regularly from 365Astronomy because Zoltan was trustworthy and provided honest advice regarding the suitability of the products we were considering.

After leaving astrophysics, I eventually returned to my childhood hobby of astronomy following a seven-year break. Zoltan and the team were there to provide brilliant guidance as I navigated my way back into the hobby. On the occasions where I’ve ordered something and the staff weren't sure it was the right fit for my setup, I received a personal email asking for clarity.

It’s this level of service that keeps me coming back. They are big enough to have what you need and have been around long enough to truly understand the market, yet they remain small enough to care about the individual customer

Always had a warm welcome here with good advice on equipment choices and compatability.
with great prices and I have often recieved a discount on my purchases this markes my seventh visit and I will be going back soon for narrow band filters.
Zoltan is very well versed in the equipment he sells.

I think all of us are worried when we order from somewhere for the first time, I was I saw a review of the Zwo Seestar S50 on the BBC Sky at Night online magazine which said to buy it from 365 astronomy

I really wanted to order face to face in a shop but took a risk and ordered from online, as they offered the lowest price I could see in the country with free shipping, I ordered it late Saturday Night and it was delivered Tuesday morning, in stock and right to my door via DPD.

Brilliant service, I will be using them again.

I’ve used 365 several times in the past and once again this month (Nov.2925). They really are one of the best astronomy retailers out there. I’ve always had fantastic customer service - whether that’s product advice, product exchanges or returns. Fast delivery on orders too - you’ll never miss a clear sky! Highly recommended.

An Astronomy emporium. A vast range of top quality products at competitive prices. Zoltan and the team have vast experience and product knowledge and are always happy to guide, help and advise. These guys are my number 1 Astronomy goto. Always highly recommended.

Speedy delivery and excellent customer service. Can highly recommend

Excellent range of products and amazing service!
I ordered an Optolong L-Pro clip in filter, price was spot on and delivery was super quick too.
Will definitely be returning to buy from these guys again. Cheers!

365 have been very helpful a couple of times with items that were not readily available elsewhere. Prices very good and service and delivery excellent.

Excellent customer service. I had an issue with a defective item and they dealt with it brilliantly. Good and fast communication. Very recommended!

Just purchased an Astronomik filter. Great service from 365 Astronomy as usual. Zoltan is very knowledgeable and always happy to help.

My go to supplier. Excellent service and friendly staff.

Helpful staff, good knowledge and advice and incredibly fast delivery. Overnight delivery to Northern Ireland.

Purchased a astro camera two days ago faulty item sent item back brand new replacement the next day dealt with 365 astronomy over the years always 100% professional knowledgeable and fantastic company to deal with 100% recommend excellent company

I always buy my astronomy gear from 365 Astronomy, the team are always helpful and resolve any issues quickly. I usually pick stuff up, but when I can't they post out really quickly.