365Astronomy Ltd Reviews 164

Great support and speedy delivery. Delivered on time as promised.

Great service, order processed quickly and received in good time. Updates available throughout.

Very knowledgeable staff and always ready to explain things.

Excellent service, quick response and swift shipping

Excellent and speedy service. Would definately recommend

Prompt response to questions. Fast shipping

Simply good service and competitive pricing.

Good price, free shipping and clear updates on order progress.

the quick and always helpful communications with Zoltan, the lightning speed of the pack job and the shipping

Absolutely one of the best experience ordering online ever!, although i must note that it took them a couple of days to update me about my order nevertheless great customer service and handling. Thank you Zoltan.

I can’t thank Zoltan enough for all his help and advice with my new Moravian camera. Every question, of which there were many, was answered promptly and in detail.

An excellent astronomy shop with advice and knowledge of everything I needed to know on the website and over the phone, more stock of any product than any other shop and postal service as cheap and quick as Amazon, I couldn't recommend a shop more 👍

Excellent service from 365Astronomy. Answered stock level query within a day, cheapest price I could find and received item next day. What more could I ask?

I would like to thanks Zoltan for his quick response and very professional service.
The item arrived very fast and was what I really need.
I used this site before and will use it in the future.
Highly recommended!

Bought a lovely telescope that arrived end Aug or early Sept on time and well packaged but unfortunately the secondary lens did not work as needed and was loose. So I sent emails and frequently had to chase up a response, understandably busy because of covid-19 but now it is nearly December and again have sent an email asking for a response but nothing back. Only been able to use telescope a few times. Wish just bought from somewhere else. Getting a reply is so difficult and I am sure they have their reasons but the fact remains I have a telescope that doesn't work.

Amazing service, I ordered something during a very busy period for them and during Covid. I asked if it was in stock and received a reply in less than 24h, ordered, and asked kindly if it was possible to get the order earlier for personal health reasons.
I wasn’t keeping my hopes too high as I understood they were under big pressure, and yet day after order was processed and ite, arrived 2nd working day after my order!
Very impressed by the quick service, I’m going to order more from 365astronomy for sure.
Thanks guys!

Zoltan and his staff have helped me out many times in the last 12 months and I thought I should write a review so that others get a better understanding.

When you visit the website, after a few moments a pop up will appear, in bold red text, explaining that the stock levels are no longer accurate on the website due to the massive increase in workload this summer and that in every case you should contact them to confirm actual stock levels before ordering. If you are in a hurry you are advised to call Zoltan directly and speak to him. I highly advise that this is the way to go, waiting for your email to be answered or just ordering without reading the pop up is asking for trouble!
Call Zoltan and he’ll tell you the truth and advise you honestly on what to buy and when it will likely be available.

With all respect, leaving poor reviews is not fair and does not accuracy reflect the attitude and commitment you will receive from 365 if you just call and speak to them.

I would say that 365 Astronomy and one other well known astronomy shop in the UK stand out as absolutely brilliant and tirelessly helpful if you take the time to communicate with them.
Zoltan and his team are very busy, but not once has he failed to take all necessary time and go to his own financial expense to get me what I needed, this is the case even when suppliers let him down - he found alternatives to look after me. For this I am extremely grateful, thank you Zoltan.

First and last time I buy from this cowboy outfit!
Took him over a week after placing my order to tell me they were out of stock and offered me an alternative.
I emailed back a response within an hour.
Then, another 2 week wait, so chased him up. Nothing for several more days, then was told, 'sorry, missed your message'.
Shouldn't be in business if this is the best they can do!