I Love 3WM - I think they are a great company to work with. Also I love working with Jamie in particular - he's very knowledgeable and always helpful.
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Unfortunately the order did not arrive 4 days after receiving email confirming dispatch. Left message on ansaphone for someone to call me on Saturday morning . No callback , I had to make an ot... See more
Company replied
We use 3WM Office Supplies Please, for all stationery and office furniture, etc. "Why?" you ask - 5 reasons why below: 1. Competitive prices 2. Good customer service 3. Wide range of stock to ch... See more
Company replied
Purchased an office chair from Amazon supplied by 3WM and, just after a year, the gas lift failed. I phoned the company to source a replacement part and found out it came with a 2-year guarantee, so t... See more
Company replied
Company details
- Office Supply Store
- Cleaning Products Supplier
- Office Equipment Supplier
- Office Furniture Store
- Printing Equipment and Supplies
- Printing Equipment Supplier
Written by the company
3WM Supplies is a part of the Paperstone family. Specialising in the efficient supply of a huge range of high quality office and business supplies at excellent prices. We supply from an online catalogue of over 100,000 products to the United Kingdom on a next day delivery. Our catalogue covers areas of business such as office stationery, office furniture and seating, technology, printing, packaging & mailing, PPE and so much more. If you can't find what you're looking for on our website, please just get in touch. We set ourselves the very highest targets and invest continuously in the improvement of our systems, standards and processes; always striving to achieve the very best possible service with full satisfaction. We are always delighted to receive feedback from our customers, particularly when they feel we could be doing something better. We are also always ready to step up to the mark in the event that we may get something wrong. We hope that you will find us efficient, friendly but professional, and capable so you can come to rely on us to satisfy your office needs. If we can help in any way at all please just get in touch. We're always ready to help!
Contact info
Northgate Business Centre, NG24 1EZ, Newark, United Kingdom
- 01636 557420
- sales@3wm.co.uk
- 3wm.co.uk
I Love 3WM
I Love 3WM - I think they are a great company to work with. Also I love working with Jamie in particular - he's very knowledgeable and always helpful.
October 21, 2024
Unprompted review
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Unfortunately the order did not arrive …
Unfortunately the order did not arrive 4 days after receiving email confirming dispatch.
Left message on ansaphone for someone to call me on Saturday morning .
No callback , I had to make an other call on Monday 24th Spet’24 . Whilst issue quickly identified , last tracking of goods indicated arrived at courier local depot 07:10 Thursday 19th Sept ‘24 , and received call back Monday afternoon confirming replaced dispatched . That was the last contact I have had . No call to confirm order had finally arrived , no apologies . Not a good experience using 3WM for the first time and most likely for the last time
September 18, 2024
Reply from 3WM Supplies
Good morning,
We're ever so sorry that the original order was lost in transit and appreciate our communications after issuing the replacement and this being delivered was not followed up on to confirm with you.
Our offices are closed on weekends, so we picked up your voicemail on Monday 24th September which our customer service team started to investigate this with our courier for you.
We appreciate that this order experienced a delay and have taken your feedback onboard for better communications on issuing replacements going forward.
Kindest regards,
The 3WM Supplies Team
Super fast efficient service
July 30, 2024
Reply from 3WM Supplies
We thank you for your review. If there's anything else we can help with, please do let us know.
Best wishes,
The 3WM Supplies Team
Really competitive and extremely quick…
Really competitive and extremely quick delivery, very pleased.
July 10, 2024
Unprompted review
Reply from 3WM Supplies
We appreciate your order and happy to hear you're fully satisfied on the quick delivery to you for this.
Many thanks for taking some time to post your review.
Best wishes,
The 3WM Supplies Team
This company are most helpful
This company are most helpful - I would recommend them to anyone. They are accessible and the products are of a good quality.
March 4, 2024
Reply from 3WM Supplies
Thank you Christopher for your business and trust you've put into our services and products. Please do get in touch with us if there's anything more we can be doing for you.
Best regards,
The 3WM Supplies Team
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Quick delivery, good service and competitive price
I ordered an ergonomic chair and paid the extra for 3wm's build service. The chair arrived within 2 days! and the price was competitive too, very impressed.
February 28, 2024
Reply from 3WM Supplies
We're happy you chose us for your new office chair Sam, and equally that you were delighted with our pre-build service provided on this order.
If you have any further requirements there on any further furniture or business supplies, please don't hesitate to get in touch.
Kindest regards,
The 3WM Supplies Team
Exemplary service
Able to speak with someone when the online ordering system threw up an issue (for us). Rapidly resolved by the team and a very happy customer.
Webchat was used to send a message and email repliy within 24 hours.
Delivery - spot on
January 9, 2024
Reply from 3WM Supplies
Hi Andy,
We're so pleased to hear we were on hand to answer your query regarding your order in a swiftly manner. We hope you got all your business essentials there okay and look forward to working with you again.
All the best.
The 3WM Supplies Team
First of all they didn't package my…
First of all they didn't package my item securely. It arrived with no duct tape or any kind of seal, so the box had come open and two of the three items had fallen out and the final item was crushed. Then they said they would send a replacement and I should have it in two days. Five days later, nothing. So I bought the items elsewhere and asked for a refund. They were difficult about the refund, first telling me to throw the crushed item away, which I did. Then telling me they would not refund until they had received the crushed item back. Eventually they agreed to refund. But they refunded with an e-check. Over a week later it still hasn't cleared and paypal say it will take yet another week. This means it will have taken a MONTH for them to mess me around, not send the stuff and finally refund me. Completely unacceptable. Avoid this worse-than-useless company at all costs.
December 28, 2023
Unprompted review
Reply from 3WM Supplies
Good morning,
First of all I'm truly sorry that your delivery arrived damaged and was missing 2 of the items from transit and that the replacement failed to arrive there with you.
I can see that we issued the refund immediately from our side via PayPal upon your request for this and unfortunately the refund processing time is controlled by PayPal.
I have reached out to you further to discuss this.
Kindest regards,
Jamie Tarren
Sales & Customer Care Manager
3WM Supplies
Reply from 3WM Supplies
Happy New Year to you Carolanne and many thanks for taking some time to leave your feedback. We hope we can help you again throughout 2024!
Best wishes,
The 3WM Supplies Team
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ArriNo issuesved on time excellent service and…
Arrived on time excellent service and price
December 18, 2023
Reply from 3WM Supplies
A Happy New Year to you Mark and many thanks for your business throughout 2023. We hope to continue the supply of your business essentials throughout 2024.
Kindest regards,
The 3WM Supplies Team
Efficient
Efficient. Prompt service. Quality product. Does what says, working well withe the tagging gun.
December 5, 2023
Reply from 3WM Supplies
Thank you Valerie for taking the time to share your experience with our tagging gun tags! We are thrilled to hear that our service met your expectations and that you found our product efficient and of high quality.
If you have any further feedback or suggestions, please feel free to share them with us. We value your input, and it helps us continually improve our products and services.
Best wishes,
The 3WM Supplies Team
good communication delivered on time
September 29, 2023
Reply from 3WM Supplies
Hi Gillian,
Thanks once again for ordering your office furniture from us. The pleasure was all ours.
Best wishes,
3WM Supplies Team
Very happy
Great product, great prices and quick delivery. Everything you could want
September 3, 2023
Reply from 3WM Supplies
Hi Susie,
Thank you for your continued recent business with us and your feedback around how you've found everything with us so far.
If there's anything you're struggling to find through our website, please don't hesitate to reach out to us.
Kind regards,
3WM Supplies Team
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Excellent online in-person service.
August 14, 2023
Reply from 3WM Supplies
Hi David,
We truly appreciate your business and feedback in relation to your service received from us.
If there's anything further we can be doing for you, please don't hesitate to get in touch with us.
Assuring you our best efforts,
3WM Supplies Team
Prompt arrival
I was reordering Tyvek envelopes from 3WM and am pleased to report that they once again arrived well packaged and promptly - thank you.
August 2, 2023
Reply from 3WM Supplies
Hi Jennifer,
It was our pleasure and thank you once again for re-ordering with us on your Tyvek envelopes.
If you fancy giving us a try for any other supplies there, have a browse through our web shop and please don't hesitate to contact us if you're struggling to find what you need.
Best wishes,
3WM Supplies Team
Always on time!
We use 3WM Office Supplies Please, for all stationery and office furniture, etc.
"Why?" you ask - 5 reasons why below:
1. Competitive prices
2. Good customer service
3. Wide range of stock to choose from
4. If an item is not in stock, they keep you informed on the progress and the delivery date.
5. Any queries or questions during the ordering process, there is a chat facility - very useful!
July 27, 2023
Reply from 3WM Supplies
Hi Irene,
We're super grateful for your feedback and more importantly your business with us over the many years you've chosen to use us as your go-to supplier on your business requirements there.
If you ever need us, we're always ready to help by phone, live chat or email.
Best regards,
3WM Supplies Team
I have been their customer for the last…
I have been their customer for the last 10 years. I have changed my business, and I have changed my location, but I NEVER THINK TO CHANGE SUCH an EFFICIENT SUPPLIER FOR Office supplies, they are always on the entrepreneurs' side
May 30, 2023
Reply from 3WM Supplies
Hi Asim,
Many thanks for your continued custom over the last 10 years, we truly do appreciate it and it's great to hear we're continuing to step up to the mark since you started buying your business supplies from us. We're always here to help if you ever need help finding anything you can't find online too.
All the best,
3WM Office Supplies Please
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Good communication and very helpful.
April 3, 2023
Reply from 3WM Supplies
Hi Stephen,
Thank you for your order and happy to help with your furniture requirement there. If you have any other requirements there for the business, please do let us know.
Kind regards,
3WM Office Supplies Please
Reply from 3WM Supplies
Thank you Pauline, we appreciate your continued business with us and it's reassuring to hear we're continuing to provide you with excellent service over the many years that you've been with us.
Best regards,
3WM Office Supplies Please
Excellent service and excellent…
Excellent service and excellent customer care, would definitely recommend.
January 30, 2023
Reply from 3WM Supplies
Hi Angela,
Many thanks for taking the time to leave your review for your recent order with us. We truly do appreciate you putting your trust in our business on your furniture requirements there.
If there's anything else we can help you with including the supply of any business supplies, please let us know.
Best regards,
3WM Office Supplies Please
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