48 Mobile Reviews 

1,076
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 640 reviews, reviewers had a great experience with this company. Customers consistently highlight the excellent value for money, appreciating the affordable plans that include unlimited calls, texts, and data, often at a significantly lower price than competitors. Many people find the service reliable for domestic use, with good coverage and no issues with calls or data speed within their home country. Reviewers also praise the ease of signing up and the straightforward nature of the service, with some noting helpful customer support when needed. However, a significant number of people experienced considerable difficulties with roaming services when traveling abroad, reporting poor or non-existent internet and signal. Some customers also expressed dissatisfaction with customer service, citing issues with chat-only support, slow responses, or unhelpful interactions, particularly when trying to resolve roaming problems. Additionally, a few users reported intermittent signal loss or slow internet speeds even within their home country, contrary to the general positive sentiment.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction, particularly... See more

Price

Reviewers highlight positive aspects of price, with many praising the keen and affordable rates, often... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting that they receive ample... See more

User experience

People report ambiguous experiences with user experience, with many finding the app easy to use, providing... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reporting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I can't give you 5 stars because when going to other countries it is very complicated to reconect,and internet really bad. Specialy in Northern Ireland!!! You have to do something about it. I do have... See more

Company replied

Rated 4 out of 5 stars

I have been with 48 for about 5 years. Generally no problems and grate to have real unlimited data. Only issue I had was where I live the signal strength died and using the internet was very hit and... See more

Company replied

Rated 5 out of 5 stars

48mobile, is an excellent network, never lose signal not even when in a&e as most networks do. Great value for your money, I'm on the 12.99euro plan and I never run out of credit, even great for stre... See more

Company replied

Rated 5 out of 5 stars

My wife and I have been 48 customers for a few years now and are very happy with the service provided, have never had any problems whatsoever, €12.99 per month for unlimited calls texts and 5G mobile... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

About 48 Mobile

Written by the company

At 48, we're all about giving customers serious data without the serious price tag. We deliver unbeatable value with plans that offer the same benefits as other networks, without locking you into long contracts or hiking the price every year.

For just €12.99 a month, our customers enjoy unlimited 5G data, 5,000 minutes, and 5,000 texts. Whether you're streaming, gaming, or just browsing, you’ll get fast, reliable 4G and 5G speeds across the country, powered by Three’s trusted nationwide network.

We’re 100% commitment-free. No long-term contracts, no hidden fees, just flexible, month-to-month plans designed to put you in control. Recognised for our award-winning, low-cost mobile plans, we even let new customers try us out with 1GB of free data before they buy.

Rewarding Our Customers

We go beyond great value by rewarding our customers, too. When you refer a friend to 48, both you and your friend receive bonus credit to cover a full month’s plan, plus a €10 voucher from one of our reward partners.

100% Online, 100% Hassle-Free

At 48, we’re fully online, so you can skip the queues and get help quickly and easily. Our helpful community is packed with useful articles and videos, and if you need more support, our web team is available every day, 9am to 9pm Monday to Friday, and 9am to 8pm on weekends.

Contact info

  • 28/29 Sir John Rogerson’s Quay, Dublin 2, Dublin, Ireland

  • 48.ie

4.1

Great

TrustScore 4 out of 5

1K reviews

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3-star
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Asks customers to review

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4.1

All reviews

(1,076)

640 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Value.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi William, Thank you for your review. We’re delighted to hear you’re enjoying the great value we offer. Your support means a lot to us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

I have never had downtime or any…

I have never had downtime or any problem whatsoever with 48. It's the only phone provider that has never let me down. I have tried them all and would highly recommend them to my family and friends.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Bren, Thank you for your fantastic review. We’re delighted to hear you’ve never experienced downtime with us and that we’ve earned your trust over the years. We truly appreciate your recommendation to family and friends.

Regards,
48 Mobile Team

Rated 3 out of 5 stars

Ongoing problems connecting to data…

Ongoing problems connecting to data when abroad. I have gone through all trouble shooting but to no avail. Otherwise a great service when at home.

March 23, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Adrian, Thank you for your review. We’re glad to hear the service works well for you at home, but we’re sorry you’re still having trouble connecting to data when abroad.

Since you’ve already tried all the troubleshooting steps we request you to please reach out to our support team and we’ll be happy to assist.
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

I have been with 48 for about 5 years

I have been with 48 for about 5 years. Generally no problems and grate to have real unlimited data.
Only issue I had was where I live the signal strength died and using the internet was very hit and miss. Contacted support, very helpful, tried everything but no change. left it for about 3 months, was going to move to Eir but they must have upgraded the network as no problems any more.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi John, Thanks so much for sticking with us over the years. We’re really happy to hear you’ve generally had a great experience and that the unlimited data has served you well. Sorry about the period where your local signal dropped we appreciate you working with our support team, and we’re glad the network upgrade resolved it for you.

Regards,
48 Mobile Team

Rated 1 out of 5 stars
48 Mobile logo

Reply from 48 Mobile

Hi Sean, Thanks for sharing your experience. We understand how frustrating coverage problems can be. If you reach out to our support team, we’ll be happy to review your settings and the network in your location to help get things working better for you.

Please reach out to our support team and we’ll be happy to assist.
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 2 out of 5 stars

48 sim was not working when I flew to…

48 sim was not working when I flew to UK. I tried everything.

May 20, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Vikrant, Thank you for your review. We’re sorry to hear your SIM didn’t work when you arrived in the UK. That’s not the experience we want for our customers.

We’d really like to look into your account and see what went wrong so we can help prevent this happening again.

Please reach out to our support team and we’ll be happy to assist.
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Perfect service always

Perfect service always

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Sarah, Thank you for your review. We’re delighted to hear you’re always receiving perfect service. Your support means a lot to us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great price

Great price, I’ve been on a 7.99 plan for years with them, never any issues

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Sean, Thank you for your review. We’re delighted to hear you’ve been enjoying the €7.99 plan for years with no issues. We really appreciate your loyalty and support.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

48 gives a great service !!

48 gives a great service , I highly recommend them to my fellow friends and family !!

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Jimmy, Thank you for the wonderful review. We’re delighted to hear you’re enjoying the service and truly appreciate you recommending us to friends and family. Your support means a lot to us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

My48 is the best Mobile connection in…

My48 is the best Mobile connection in Ireland.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Tandu, Thank you for the fantastic review. We’re delighted to hear you consider My48 the best mobile connection in Ireland. Your support means a lot to us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Been with 48 a few years in 8 euro plan…

Been with 48 a few years in 8 euro plan great value..no problems
On holidays it switches to vodaphone es or another network,. Highly recommend . No problems dropping calls etc all good

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Ryan, Thank you for your review. We’re delighted to hear you’ve been with us for years and are enjoying the great value of the €8 plan. It’s great to know everything works well for you at home and abroad. We really appreciate the recommendation.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great value

Great value, price staying the same. No nasty bills. Been with them for a few years now.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Rosebud, Thank you for your review. We’re delighted to hear you’re enjoying the great value and consistent pricing. It means a lot to us that you’ve stayed with us for years we truly appreciate your loyalty.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Very reliable

Very reliable

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Enda, Thank you. Great to hear the service has been very reliable for you.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

I have no problem with the connection

I have no problem with the connection, price is reasonable..really love it

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Fabiyan, Thank you for your review. We’re delighted to hear you’re happy with the connection and find our pricing reasonable. We really appreciate your support.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

All good

All good. Some areas are not covered

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Geraldine, Thank you for your review. We’re glad to hear everything is working well for you overall. Some areas do have weaker coverage, but we’re continually working with our network partners to improve this. We appreciate your feedback.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

The price was the reason I went with…

The price was the reason I went with 48, but can’t fault them since.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Peadar, Thanks so much for sharing this. We’re delighted the price drew you in and that the service has kept you satisfied ever since. Great to have you with us.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Title

Great company for me no problem with them

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Peter, Thank you for your review. We’re delighted to hear everything has been running smoothly for you. We appreciate your support.

Regards,
48 Mobile Team

Rated 1 out of 5 stars

Never get 5g coverage

Never get 5g coverage. Impossible to connect when abroad

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Jamie, Thank you for your feedback. We’re sorry to hear you haven’t been able to access 5G coverage or connect while abroad. This isn’t the experience we want for our customers.

We’d really like to look into your account and see what went wrong so we can help prevent this happening again.

Please reach out to our support team and we’ll be happy to assist.
https://48.ie/contact-us so we can resolve this for you as quickly as possible. Our team is available Monday to Friday from 9 AM to 9 PM, and on weekends and bank holidays from 9 AM to 8 PM.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

Only Reason I'm not giving 5 stars is…

Only Reason I'm not giving 5 stars is when I was away in Turkey, I've gone to countries and no issues, in Turkey I didn't have Data or Calls due to Turkey not on the Roaming overall service I'm happy with.

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Aidan, Thank you for your review and for highlighting both the positives and the issue you experienced. We’re pleased you’re happy with our service overall. Turkey isn’t currently part of our roaming destinations, which caused the lack of data and calls. We know how important roaming is when travelling, and your feedback helps us improve.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Very pleased with services

Very pleased with services

May 26, 2026
48 Mobile logo

Reply from 48 Mobile

Hi Vica, Thanks so much for sharing your feedback. We’re really glad to hear you’re pleased with everything it’s great to have you with us.

Regards,
48 Mobile Team

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