From start to finish our sales guy Darren was brilliant. He was knowledgeable, straight talking and honest and although the car we viewed wasn't suitable, the whole experience of A1 Ortos was really... See more
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My recent experience in details
I don’t leave many reviews, but after my recent experience with A1ortos, thought why not.
So I made an enquiry about a new car, explained my budget etc and the guys did everything I expected. There were no countless messages, calls or emails, they literally just got it done and reached back to me. It’s a business I have been pleased dealing with, straightforward with no unnecessary small talks.
On the day of the exchange, I arrived at Artos and Brett met me at the showroom. Really nice facilities, offered me a drink all good. My car a full size Range Rover went in for a check. Thirty minutes passed, then it was getting close to an hour. Brett came over from time to time to keep me updated on the checks.
While waiting I thought that if they do the same thorough checks on every car it’s quite positive and it built some trust in a way, so I wasn’t too bothered about waiting a little longer. I was also exchanging it for another Range Rover, and as Range Rover owners know, they can have their issues. It actually made me feel little better knowing the process they go through when checking cars taken in as part exchanges.
After the checks were finally done the paperwork was quick, details explained, my private plate was taken off, everything was handed over to me, handshake and Im off.
I have now been driving my new Range Rover for a week, and so far so good.
Can’t comment much about after sales experience as there was none yet and I hope it will stay that way, but probably Kenny and Brett wouldn’t leave me hanging anyway.
It was a pleasure doing business with you guys.
Thank you to Brett and Kenny.
Fabulous experience
Fabulous experience. Kenny was professional and friendly throughout. Thank you. Would highly recommend.
Used A1 Ortos for the 1st time
Used A1 Ortos for the 1st time. Kenny was helping me out at the start and he was due to go on holiday at the time we was viewing the car we was interested in, he passed us to Tony who did a fantastic job, deal done. Very helpful.
Amazing experience was served by Brett
Amazing experience was served by Brett, looked after well experience everything was easy and everyone was helpful answering any questions would definitely recommend.
Tony the sales representative made the…
Tony the sales representative made the sale very easy and informative
All went very smoothly
STAY AWAY FROM THESE THIEVES
STAY AWAY FROM THESE THIEVES!
Paid a £500 deposit on a BMW M140i around 7 weeks ago. When I viewed the car, I had to point out damage to the rear seats, poor condition of the steering wheel and centre console - faults the sales agent was completely unaware of. The car was sent for preparation as a result. I then cancelled due to a family emergency (my father seriously ill in a different country) and was ignored for nearly two weeks despite multiple attempts to contact them. When they finally responded, they refused to refund my deposit citing preparation costs - for work the car needed regardless of whether I bought it or not. Unprofessional, unresponsive, and not a dealership I would recommend. GIVE ME MY REFUND OR I WILL NOT STOP WITH THESE REVIEWS!
Tony was a great salesperson
Tony was a great salesperson, not pushy and made the sales process was smooth in buying a Range Rover. Thank you Nichola
CHEERS TONY! 🥂
Tony has been absolutely wonderful in helping me purchase my dream car. From start to finish, he’s been at the end of the phone, answering any questions and queries I had. Nothing was ever too much! Thank you so much Tony and A1 Ortos! You’ve been amazing! ☺️ xxx
Dealt with Kenny from the first initial…
Dealt with Kenny from the first initial contact until the point of sale. He did everything I asked of him & I was very pleased with my purchase. I would definitely use this company again
Brett made the deal very simple and…
Brett made the deal very simple and easy to do. Great service . Thanks
Easy process to purchase vehicle
Easy process to purchase vehicle. Handled the purchase professionally and car was as described. Happy customer.
Thanks Tony
This is my second car bought from these…
This is my second car bought from these guys and once again Darren did me proud. His knowledge is second to none and there is no pressure at all. Il definitely be getting my third and fourth cars through Darren. Thanks so much.
I’ve dealt with a lot of car dealers…
I’ve dealt with a lot of car dealers and none of them come close to the level of service I received from A1 ORTOS, especially Joe who I owe a round of golf to for dealing with my awkward requests. Thanks again!
Just bought a beautiful new car from A1…
Just bought a beautiful new car from A1 Ortos. Kenny was wonderful throughout, answered every question thoroughly. Was available throughout the process. Kenny made sure the car was in pristine condition for us and went the extra mile to ensure we were happy. Highly recommend 👌
Joe was brilliant
Joe was brilliant, very helpful and always on hand to answer questions.
Friendly welcome and professional…
Friendly welcome and professional manner by Tony.
Car prepared well with service and additional service complete as requested.
Hopefully the car will give me many years of happiness
Thank you
Had the pleasure of meeting Joe
Had the pleasure of meeting Joe, really friendly and kind. Good and reputable.
Surprisingly Professional, pressure free and easy to deal with.
Had been looking for a Pick-up for 2-3 months. Saw the vehicle via Parkers/ Cazoo for sale by A1 Ortos ltd. Visited A1 Ortos Sunday 17th May, Met "Brett" who was extremely helpful, he got the vehicle into the building for us to check over. The vehicle had not yet been prepared for sale, yet looked and sounded immaculate. With Brett's input and professionalism the vehicle was on our drive BY Wednesday 20th May. (There was no sales pressure at all, if there had been any I would have walked). All seems well and I can only say that for us the purchase process was faultless.
very professional outlet… top tier set up
These are a very professional outlet and have some of the nicest cars ive seen . With friendly staff , an is a very nice set up spoke with the manager and was so happy to help . Tony was the guy helping me with my purchase and trade in A* 10/10 all round smoth from start to finish
Tony was helpful through the process of…
Tony was helpful through the process of buying my sons first car.
I usually don't find buying cars a great experience but this has been no pressure ,friendly and helpful service would buy from again.
You have made my son very happy with his first car.
David Bradley
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