While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Auto Insurance Agency

Written by the company

Keeping it Personal , Making it Easy! AB&C Insurance is a an independent insurance intermediary serving the people of Northern Ireland for over 50 years in both personal insurance and commercial insurances. AB&C insurance works in partnership with market leading insurance companies to find both personal lines & commercial insurance solutions. AB&C is located across NI with 5 Local offices, Belfast, Lisburn, Banbridge, Lurgan and Dungannon. AB&C believe that by speaking with trained and dedicated customer advisors, insurance is kept personal to you, and made easy to transact.


Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I left a review below and you replied…

I left a review below and you replied saying I hadn’t contacted you. I can’t seem to find the reply button. Just want to clarify that I did reply and contacted you on the 15th April and Gail Dowey replied. I sent her information and I was told it was being investigated.

April 22, 2026
Unprompted review
AB&C Insurance logo

Reply from AB&C Insurance

Thank you.

Advertisement
Rated 1 out of 5 stars

Not impressed.

I contacted AB and C insurance for a new business quote for home insurance. Everything was fine until I was pressed to declare how much my existing insurer charged me last year. When I didn't know exactly and questioned why that was even relevant, the woman's tone changed immediately. She quoted over £1000 for home insurance. When I stated that I paid about £500 last year, she rudely told me they couldn't compete and quickly terminated the call.

April 14, 2026
Unprompted review
AB&C Insurance logo

Reply from AB&C Insurance

Sorry to hear of this experience. As this is anonymous I’m at a loss how to respond. If you could speak to our manager it would be helpful to try and resolve what has happened here. Please reach out to info@abcni.co.uk. Many thanks

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look