Absorb Online Learning Reviews 

229
•
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I paid for a full spread of GCSE's for my son, and he was progressing well and then suddenly was not able to log in anymore, and no emails answered, and the contact number refused to answer (although... See more

Rated 1 out of 5 stars

Impossible to get in touch through the system (Contact Us button doesn't work - its a dead end) or by phone to resolve an issue affecting courses automation. Their representatives are always 'busy'. T... See more

Rated 1 out of 5 stars

Awful. I paid for tutor support, yet have been unable to contact any of my tutors. The courses are majority youtube videos, meaning they are basically just profiting off of someone else’s work, probab... See more

Rated 5 out of 5 stars

My son is doing x2 A levels with Absorb. He has changed his course three times with no additional costs. They have been understanding, informative and above all kind. I wish we'd found them earlier... See more

Company replied

Company details

  1. Education & Training

Information provided by various external sources

Helping thousands of students explore their interests, gain qualifications and move on to new careers. Expert tutor support, engaging lessons and interactive resources.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(229)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absorb courses are great

Absorb courses are written in great detail. They are straightforward and are filled with endless PowerPoints and video presentations which are perfect for visual learners like myself. I had started the course with no hope, after being told by a different company that I wasn’t able to achieve my target grade in A-level English. Half way through the course at Absorb and I am now on my path way to achieve a definite A. All of my hard work is finally paying off, however I wouldn’t be in the same place as I am today without my tutor - Marie-Clare. Great thanks to the Absorb team and I will forever be grateful for helping me get into my teacher’s training course!

January 11, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for taking the time to post a review. Great to hear that the course and tutor are helping you towards that grade - your comments will be passed on to your tutor. Thank you for the recommendation.

Advertisement
Rated 5 out of 5 stars

Perfect solution to home-schooling

Perfect solution to home-schooling!
The tutors talked me through the process and although my son had left school, he will be sitting his GCSE’s a year before all of his peers. With no hesitation I will be buying his next courses through Absorb.

January 11, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

We have increasing numbers of students who are homeschooled or students using our courses to help support work in school. Thank you for taking the time to post a review and for the recommendation.

Rated 5 out of 5 stars

100% recommend!

The learning materials are so structured and up to date. The website was very easy to use and and the courses flow in a logical pattern due to many assessments throughout the course which helped me stay on track with my studying.

January 11, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for the recommendation and taking the time to post a review. Great to hear that you found the learning platform easy to use and logical.

Rated 5 out of 5 stars

Thought I would find maths difficult…

Thought I would find maths difficult but the course is so well laid out it makes it easy. There's also lots of online tests so you can keep checking how well you are doing. They also have these smart revision tools that are brilliant.

January 11, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Wonderful to hear that you have found the structure and layout of the course effective in helping you to work through the content of the maths course. Our smart revision tool and past paper course are increasingly popular with students to give that extra bit of support and help with exam skills and technique.

Rated 5 out of 5 stars

Thanks for all the wonderful help you…

Thanks for all the wonderful help you gave me during lockdown and also helping me to get a predicted grade when the exams were cancelled. I can't thank you enough.

January 11, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for taking the time to post a review. Great to hear that we were able to help with evidence and a predicted grade to send to your exam centre when the exams were cancelled in 2020.

Advertisement
Rated 5 out of 5 stars

I wish I had signed up with Absorb…

I wish I had signed up with Absorb years ago. I put off getting started on maths year after year. Working with Absorb's tutors and their brilliant courses has finally got me past my fear of maths. This might sound geeky but I really enjoy maths now!

January 11, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Fantastic - it is wonderful that you have now moved past your fear of maths and that Absorb's course and tutors have been able to help with this. Thank you for taking the time to post a review.

Rated 5 out of 5 stars

I had tried another course with another…

I had tried another course with another company and it was rubbish was just like a book. The ones with Absorb are full of videos and stuff that help you learn. Really enjoying it.

January 11, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for taking the time to post a review. Great to hear that the videos and interactive quizzes are helping to support your learning.

Advertisement
Rated 4 out of 5 stars

Really happy with the website very well…

Really happy with the website very well layed out in terms of the study material and the end assessment of every topic is a really good way of tracking my understanding of that particular topic.

January 10, 2021
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for review - good to hear that you have found the layout and structure of the course effective for helping you learn. The Moodle learning platform is a great way of enabling learners to track their progress as well as allowing us to integrate quizzes and videos. Enjoy the rest of your course.

Rated 5 out of 5 stars

Very helpful and supportive tutors

Very helpful and supportive tutors, even at the weekend they were able to help me. If you need help, its easy to get it very soon which means you are not stuck at one point in your learning, waiting on a reply. Highly recommended :)

January 10, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for the recommendation. It is great to hear that you have found the tutors helpful and supportive. Our one working day policy tutor response policy does ensure a speedy response to any queries you might have and allows you to carry on with your studies as quickly as possible.

Rated 5 out of 5 stars

The tutors offered a lot of support…

The tutors offered a lot of support throughout the year by answering my questions in great detail. I started a course with a different company and in comparison to that the courses at Absorb are a lot clearer and advanced

January 5, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for taking the time to post a review. Our tutors work hard to ensure that students have the most effective support through their course and it is good to hear that your queries have been answered thoroughly.

Rated 5 out of 5 stars

I had a great experience with absorb…

I had a great experience with absorb online learning and recommend this to all students in need for extra qualifications

January 5, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for taking the time to post a review, and for the recommendation. Many of our students join us to gain extra qualifications for work or a higher education course, glad it worked for you.

Advertisement
Rated 5 out of 5 stars

I really enjoyed the A-level physics…

I really enjoyed the A-level physics course which included many video presentations along with quizzes at the end of each chapter. I also received a great amount of support from the physics tutor Leander, who was the reason I achieved an A pass. I couldn’t of done this in school.

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

Definitely worth it!

I had great fun working on my GCSEs and enjoyed studying online a lot more than I did in my school. The courses I studied had many videos that helped me understand the work and all of my questions were answered instantly by the tutors. Definitely worth the price and would recommend this

January 5, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for the recommendation - our 1 working day reply policy is one of quickest of any online provider, so it is great to hear that it helped provide you with effective support through your course. Thank you for the feedback regarding the embedded videos they are integral in helping to demonstrate concepts and illustrate real world examples.

Rated 5 out of 5 stars

i really enjoyed the course and got a…

i really enjoyed the course and got a lot of help from the tutors last year that helped me me achieve my target grade.

January 5, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for taking the time to post a review. Great to hear that the support you were given was effective in helping you gain the grade you were aiming for.

Rated 5 out of 5 stars

Very detailed courses and offers a…

Very detailed courses and offers a great support for students!

January 5, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for taking the time to post a review - glad you like the courses and find the support effective.

Advertisement
Rated 5 out of 5 stars

Tutors

Tutors were all super helpful

January 5, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for taking the time to leave a review - great to hear that our tutors were all helpful. Our tutors are all qualified and many are examiners which helps them to support students effectively.

Rated 5 out of 5 stars

Amazing learning site!

Excellent for people who are off school during lockdown or are practicing for their GCSE’s or highers!
Highly recommend to people of all ages within reason! Love this site!

January 1, 2021
Unprompted review
Absorb Online Learning logo

Reply from Absorb Online Learning

Thank you for the recommendation and for taking the time to post a review. Many of our students have enrolled during lockdown either as a way of supplementing work from school or because they have chosen to homeschool. Great to hear that you are finding the courses useful.

Rated 1 out of 5 stars

Unhelpful service

Given the circumstances that everyone is going through, the last thing you want is money being taken out of your account.

I used this service for 2 weeks, and cancelled my subscription. I didn't speak to any Tutor, as it wasn't even available to. My subscription was cancelled, fair enough I paid for the first month as I did use the service.
I then get an email a few days ago saying "thanks for your recent purchase!" Which sent alarm bells, so I logged back into my account, and noticed that Absorb had Renewed my subscription without my authority. So of course, I cancelled the subscription for the Second time, and sent them an email asking why this had happened as I cancelled my subscription.
Their customer service skills are quite lacking, and their responses are very blunt and abrasive. This got my back up and I asked them to not take any money out of my account and that I am not paying for a service that I haven't used since November, and used for 2 weeks. I then check today that they have taken money out of my account, despite me asking them not to, and again, have gone Against my word.

During times like this, this is not what you want, and I have now had to get my Bank involved with this to stop them taking more of my money. It's quite worrying that they still have access to my money and account details despite me deleting them...

Please be careful and read all reviews before making a decision to go with this company.

December 23, 2020
Absorb Online Learning logo

Reply from Absorb Online Learning

We have reviewed your contact with us. Where a response was required we responded promptly (within 90 mins) and with the information requested. If you have any further queries, please email info@absorbonlinelearning.biz

As with all online purchases you have the right to cancel within the first 14 days. Where people request a refund within 14 days within the terms and conditions provided then a full refund is given. However, where people have requested cancellation after this period and have made use of the course content and interactive materials, then they are committed by the terms and conditions to pay for the course in full.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look