I found the webinar, pre- and post event communications very helpful and insightful. The content was well structured and the case studies help understand real lide situations. I also appreciated that... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Workplace experts providing free impartial info & advice to employers & employees. Acas Helpline: 0300 123 1100.
Contact info
11th floor, 14 Westfield Avenue, Stratford, London, E20 1HZ, London, United Kingdom
- acas.org.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 4% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In one hour a very comprehensive…
In one hour a very comprehensive overview of the topic. I learnt a lot that will stand me in good stead for the future. It gave me a different perspective on what appears to be a growing problem.
Thank you to all involved in the delivery.
I attended 'Mental Health at Work' on…
I attended 'Mental Health at Work' on Thursday 16 October 2025.
I found this course to be very insightful and I gained new knowledge which will further support my role as a Employee Relations Specialist.
The course setup and presenters were excellent and I have no constructive feedback to support any further training sessions. In addition, I also found this handouts provided to be extremely helpful and I have shared these with the wider team.
Thank you
Make changes to have inclusive workplaces
The webinar Inclusive workplaces - neurodiversity was important for them on the call who had little understanding or skills or empathy which was highlighted in the chat on what they need to do to help those who different than them to help every one thrive
Very Informative
All of the online webinars that I have attended have been on very interesting topics and I have learnt a lot
Neurodiversity webinar
Webinars are always clear and helpful There was some good scenarios and case examples.
Fantastic webinar
Becca and Vicki provided an excellent webinar on neurodiversity in the workplace. Very informative.
Fantastic webinar
Fantastic webinar. Information was clear, polls made it interactive and case studies shared with real life examples which helped bring it to life.
Useful and Practical Information for a Complex Topic
Very useful, practical information which is thought provoking in how to best support neurodiversity,
Very informative and easy to understand…
Very informative and easy to understand webinars.
Great learning session
The knowledge shared during the webinar was very helpful, though the time is short but well delivered
Easy to access webinar
Easy to access webinar, good flow to the session with lots of information, downloadable information and links to other documents.
Free webinar
I attended a free webinar - what's not to like?! Clear, concise and very well answered Q&A which was very helpful in itself. The Q&A as a downloadable, editable doc would be great but you can't complain for an hour of excellent, free CPD. Thanks team ACAS.
Unhelpful center
**“You should change the name from helpline to not helping ☎️❌—it really suits you. I started complaining about my employer 2½ years ago, and still I haven’t received anything from you. All this time, you’ve just been wasting people’s time and lives ⏳😔.
What’s the point of having these authorities if they don’t actually help? For telecommunications training or teaching, whenever we ask questions, no one gives a clear answer. It would be better to close this completely, because it’s not serving its purpose.
A true helpline should be helpful for people 🙏—but this isn’t.”**
Acas: The gold standard of doing absolutely nothing.
After five weeks of radio silence, my conciliator appeared out of thin air, forwarded my employer’s threats of defamation as if they were postcards from the seaside, and then wrapped it all up with a helpful: ‘If you still disagree, take it to tribunal.’
Truly inspirational. If you’ve ever wondered what it’s like to pay taxes for someone to act as a glorified out-of-office auto-reply, ACAS is the experience you’ve been waiting for. Five stars for commitment to mediocrity, one star because I can’t leave zero.
Acas give the best webinars
Acas give the best webinars, so informative and they keep them simple.
Webinar was at the right pace
Webinar was at the right pace, clear speakers and useful resource links to follow up on. I especially appreciated the Q&A chat box too.
Very informative and clear webinar on…
Very informative and clear webinar on how to carry out a disciplinary investigation, thank you!
Well balanced bite sized webinar
A clear, precise and practical training webinar that I found easy to follow and well paced.
I would recommend ACAS training to refresh on processes/procedures even if one is an experienced HR professional like myself.
Good disciplinary & investigation webinar
Clear, concise information. Good examples. Great real-life questions are being answered in the Q&A section.
My only request would be that the Q&A section be made available for download after. It's so useful to go through real-life scenarios, questions, and answers.
Such a reliable source of information
Such a reliable source of information. Really enjoy the webinars too - very professional.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








