Recently bought a Defender from Acklam Cars and dealt with Joe throughout. Hands down the easiest car purchase I’ve ever made. No pressure, no sales patter — just honest, straightforward serv... See more
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Reviews shaping this summary
So why do I keep going back to Acklams? The answer to that is simple, they're the best. I've said before, excellence comes from the top down and bottom up. From the owner Chris to the entire team. I'v... See more
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Great experience from top to bottom. Gave me a decent trade in on my car (a convertible, around Christmas) when everyone else was low balling me. The Lotus Emira Joe sold me is immaculate - and the... See more
Company replied
I bought SL AMG from Acklam and took delivery on 01.08.26. The entire process was smooth and efficient which included the transfer of my cherished number. The car was exactly as described and I... See more
Company details
Written by the company
Acklam Cars has been established for over 20 years and has become a real success story improving year on year in all facets of the business. We focus on buying the very best stock, pricing it correctly using our live pricing strategy and ensuring that our customers are at the height of the business. The ethos of the garage from the very start of the process is to provide the customer with the best experience of buying and selling a car. Our teams are led by highly professional people who ultimately want the best for both the customer and the business, so whether you come to Acklam Cars to buy something special, or just to browse, we are here to offer you a very personal and memorable level of service. Since being founded in 2001, we have retailed and sold approximately 30,000 cars throughout the UK and overseas. We owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. We have the largest independent facility in Teesside, which is fully equipped with a purpose built forecourt and an indoor showroom. Selling and buying a wide range of cars and vehicles including sports, prestige and 4x4’s, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling, ensuring a hassle-free experience for the customer. This is where our Heritage is found and where our success stems from. We pride ourselves on excellent reputation and the multiple awards granted to us over the years, including AutoTrader’s Customer Excellence Award 2020 and three year’s in a row CarGuru’s Top Rated Dealer Awards 2018, 2019, 2020. On top of this, we have thousands of internet reviews with over one thousand five star reviews on TrustPilot alone. We would like to offer our sincerest thank you to Acklam Cars customers of the past, present and future.
Acklam Car Centre
Written by the company
- The North-East's largest independent Sports, Performance, Prestige and 4x4 dealership
- Whether you're at Acklam to buy something special, or you would just like to browse, we want to offer you a very personal level of service leaving you with a great impression and you wanting to come back. Here at Acklam Car Centre we are very proud to have the largest independent facility in Teesside which is fully equipped with a purpose built forecourt and indoor showroom. Selling and buying a wide range of cars and vehicles including prestige, 4x4 and sports, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling ensuring a hassle-free experience for the customer. Since being founded, we have retailed and sold approximately 17,000 cars throughout the UK and overseas. Most importantly, we owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. This is where our Heritage is found and where our success stems from. We offer our sincerest thank you to Acklam Car Centre customers of past, present and future.
Contact info
237 Acklam Road, TS57AB, Middlesbrough, United Kingdom
- 01642 813376
- enquiries@acklamcarcentre.co.uk
- acklamcarcentre.co.uk
4.9
Excellent
4K reviews
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Replied to 100% of negative reviews
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Great company to deal with Excellent…
Great company to deal with Excellent service from start to finish. Definitely recommend them and will definitely buy from them again
February 27, 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a great review. We're delighted to hear you had an excellent experience with Acklam Cars from start to finish.
Your recommendation and kind words mean a great deal to the whole team. We're thrilled to know you would choose us again and we look forward to welcoming you back for your next car.We truly appreciate your support.
All the best,
Everyone at Acklam Cars
Dealt with Joe on the purchase of my…
Dealt with Joe on the purchase of my Land Rover SVR! The car is immaculate! Left the showroom all the way home with a smile on my face! Would definitely come back for future cars as Joe made the purchase smooth and answered any questions I had no matter what time of day or night!
March 2, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a great experience purchasing your Land Rover SVR from Acklam Cars.
It's brilliant to know Joe made the process smooth and straightforward, kept you well informed and was always on hand to answer any questions.
We're thrilled you were so pleased with the vehicle and that you drove away with a smile on your face.We truly appreciate your support and look forward to welcoming you back to Acklam Cars for your next car.
All the best,
Everyone at Acklam Cars
What a great experience dealing with Joe and Acklam cars
What a great experience dealing with Joe and purchasing our new Range Rover from Acklam cars . Getting rather despondent with Range Rover dealers and their bad service we were delighted to receive the very best in customer service from Acklam cars . We will certainly recommend them to all our friends and family . Well done Joe and all the team.
February 27, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a great experience dealing with Joe and purchasing your new Range Rover from Acklam Cars.
It's wonderful to know the team provided the level of customer service you were looking for and helped make the whole process a positive one.
We truly appreciate your recommendation to your friends and family. We hope you enjoy your new Range Rover and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Paddy came to the rescue
Paddy came to the rescue. Bought a defender within hours of his call. Excellent service. Will definitely be back in touch for my next car.
February 25, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear Paddy was able to help you find the right vehicle and made the process so quick and straightforward.
It's great to know you received excellent service and that Paddy was able to make a difference throughout your
purchase.
We'll be sure to pass on your kind words to him.
We truly appreciate your support and look forward to welcoming you back to Acklam Cars when it's time for your next car.
All the best,
Everyone at Acklam Cars
Excellent customer service
Excellent customer service - no pressure, clear communications from Joe throughout - we went to Acklam Cars on a recommendation from a friend, and we’ll now be recommending Joe to others too
February 14, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a positive experience with Joe and the team at Acklam Cars.
It's great to know you appreciated the no-pressure approach, clear communication and the support provided throughout the process.
We're incredibly grateful that you chose Acklam Cars and that you would recommend us to others. Your trust and support mean a great deal to the whole team, and we look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you found the team at Acklam Cars great to deal with and that you're so pleased with your new car.
We truly appreciate your support and hope you enjoy your vehicle. We look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you received excellent service and found the process of completing the deal and collecting your Land Cruiser so easy.
We truly appreciate your support and hope you enjoy your new vehicle. We look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
I dealt with Joe in buying a stunning…
I dealt with Joe in buying a stunning land Rover Defender D300 HSE, he made the whole experience easy, he's a man of his word,from start to finish. I'll definitely be using Acklam again at some point. Thanks again Joe.
February 24, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Joe made your purchase of the stunning Land Rover Defender D300 HSE such an easy and enjoyable experience.
It's great to know you found Joe to be a man of his word and that he provided excellent service from start to finish.
We truly appreciate your support and look forward to welcoming you back to Acklam Cars again in the future.
All the best,
Everyone at Acklam Cars
This has been undoubtedly the most…
This has been undoubtedly the most straight forward car purchase I’ve ever made.
Paddy was great. No messing about.
Love my new Defender.
February 21, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear your purchase was the most straightforward car-buying experience you've ever had.
It's great to know Paddy made the whole process so easy. We'll be sure to pass on your kind words to him.
We're thrilled that you love your new Defender and hope you enjoy every mile. We truly appreciate your support and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
very slick
very slick, smooth and quick. deal done on the phone is less than 1 hour, 2 cars part-exchanged with absolutely no quibble on the day! Prosecco for the partner on arrival and we were on our way in less than 1/2 hour!
February 18, 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you experienced such a slick, smooth and efficient process from start to finish.
It's great to know we were able to get the deal done quickly over the phone and make the part exchange of both vehicles straightforward and hassle-free.
We're also pleased the Prosecco was a lovely finishing touch for your partner!
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
The team at Acklam
The team at Acklam always make a purchase seemless.
Thanks to Liam, Paddy, Joe and John.
Thanks guys the Mrs is loving her new Defender 90..
Over 25 cars purchased and alway a pleasure!!
February 21, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for your incredible continued loyalty to Acklam Cars. Over 25 vehicles purchased is an amazing milestone, and it means a great deal to the whole team that you continue to choose us.
We're delighted to hear Liam, Paddy, Joe and John all helped make your latest purchase as seamless as ever. We're thrilled to hear your wife is loving her new Defender 90!
Thank you again for your continued support and trust in Acklam Cars. It's always a pleasure to welcome you back, and we look forward to helping you with vehicle number 26 in the future.
All the best,
Everyone at Acklam Cars
Amazing!! *****
From start to finish the guys at Acklam cars were amazing! Paddy in particular was fantastic, worked with me to find the car that i wanted, I'll definitely be returning to Acklam Cars
February 20, 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear the team at Acklam Cars provided such an amazing experience from start to finish.
It's great to know Paddy worked closely with you to help find the car you wanted. We'll be sure to pass on your kind words to him.
We truly appreciate your support and look forward to welcoming you back to Acklam Cars again in the future.
All the best,
Everyone at Acklam Cars
selling my Audi RSQ8…
Amazing Experience selling my Audi RSQ8 to Richard, seem less, price agreed, delivered to them and even picked up a great Mercedes AMG as a new daily as spend lots of time in Spain now.
The sales team and business manager are so on point.
February 19, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a seamless experience selling your Audi RSQ8 to Richard and that we were able to agree a deal that worked for you.
It's great to know you also found your new Mercedes-AMG to be the perfect daily driver, especially with you spending more time in Spain.
We truly appreciate your support and are delighted you had such a positive experience with Acklam Cars. We hope you enjoy your new Mercedes-AMG and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
The dream
I have been searching for a particular brand and model of car for a few years now and being quite a rare car finding the right one, with the right options, the right colour combo , the right wheels etc and the very low mileage is nigh on impossible! Up steps Acklam cars and Jo and all of a sudden I have purchased that desired dream car at an even better price than advertised …….(Which knocked the spots off all the competition!)…. Jo also agreed to hold the car and remove it from all their listings for a couple of weeks while I secured my funds, something most dealers would never do! There was no pressure selling , no usual sales pitch to get you to sign on the dotted line, nothing …..their stock literally sells itself, they’ve taken everything to another level! The level of attention to detail with all their cars is second to none, something I’m very particular about, so asking Jo lots of questions and then asking them again never fazed him, he was always willing to speak with me. All of this in a very calm, relaxed manner making the whole process of purchasing from Acklam cars a very smooth, enjoyable and exciting one. I have watched many videos over the years of Jo , Liam and the gang and to now be part of that is truly special. I have also spoken with Liam and he , like Jo, sets an incredible standard with everything he does…..they are perfectionists when it comes to their product and their customers needs. These guys really are exceptional at what they do. I could not speak any higher of this establishment and I thank them all for making a dream come true. I wish them all continued success in the future as they all work so hard at what they do.
February 14, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such an incredible review. We're absolutely delighted to hear that Jo and the team at Acklam Cars helped make your dream of owning this particular car a reality.
We understand how difficult it can be to find a rare vehicle with the exact specification, colour combination, wheels and mileage you're looking for, so it's fantastic to know we were able to source the right car for you at an even better price than expected.
We're also pleased that you felt comfortable throughout the process and appreciated our relaxed, no-pressure approach. It's great to hear that Jo was always available to answer your questions and that the attention to detail and level of service met your expectations.
Your kind words about Jo, Liam and the whole team mean a great deal to us. We'll be sure to share your fantastic feedback with them. Thank you again for your support and for trusting Acklam Cars to help make your dream a reality. We hope you enjoy your new car and wish you many happy miles.
All the best,
Everyone at Acklam Cars
Above and beyond
Wow, I’ve dealt with many Car dealerships over the years with some very famous names in the industry but I’ve got to say the Service I received today from Acklam cars was above and beyond, these guys can’t do enough no hard sales in fact I even give Richard from sales a bit of a runaround and he still went above and beyond to make sure my needs were met . I also got the opportunity to meet the managing director and the rest of the staff at Acklam who are all very polite and very professional. These guys certainly know what they’re doing and I’d like to thank Richard for all of his help and professionalism. The presentation of the Vehicle was spot on with a beautiful bunch of flowers for my other half.
February 19, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such an incredible review. We're delighted to hear that Richard and the whole team at Acklam Cars went above and beyond to make sure your needs were met.
It's fantastic to know you appreciated our relaxed, no-pressure approach and the professionalism of the entire team. We're also pleased to hear you enjoyed meeting our Managing Director and the rest of the team during your visit.
We'll be sure to pass on your kind words to Richard, and we're delighted that you were so pleased with the presentation of your vehicle. We're glad the flowers were a lovely finishing touch for your other half too!
We truly appreciate your support and hope you enjoy your new car. We look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Excellent service from the Aklam Team
The service from the Aklam Team was excellent, from my initial discussion with Liam on New Years Day, when I expected everyone to be chilling and not working, he was proactive in securing me a part exchange deal on my new car. Thereafter John was efficient in sorting out all the admin side of things, and after driving the car home and discovering a few minor faults that hadn't been picked up on collection, Claire in the after sales team has been so helpful and supportive getting everything all sorted out for me. A great service all round. 😊
January 18, 2026
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you received excellent service from the Acklam Cars team from start to finish.
It's great to know Liam was proactive in helping you secure your part exchange, even on New Year's Day, and that John made the administrative side of the process efficient and straightforward. We're also pleased to hear Claire was so helpful and supportive in resolving the minor issues after collection.
We'll be sure to pass on your kind words to Liam, John, Claire and the wider team. We truly appreciate your support and are delighted that everything was sorted for you.
We hope you're enjoying your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
Top quality and friendly service by Liam.
Liam was extremely professional, very helpful and made the whole process hassle and stress free. The vehicle was as described and prepared to the highest standard. I completely understand why these guys are rated the best! Definitely be returning.
January 29, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Liam provided such a professional, helpful and stress-free service throughout your purchase.
It's great to know the vehicle was exactly as described and prepared to the highest standard.
Your recommendation and kind words mean a great deal to us. We truly appreciate your support and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
James Wright Defender purchase Very well organised at time of picking…
Very well organised at time of picking up car.Good friendly staff.
February 11, 2026
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear your Defender purchase was well organised and that you received a friendly service from the team at Acklam Cars.
We truly appreciate your kind words and support. We hope you're enjoying your new Defender and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
Couldn’t recommend Acklam cars enough
Couldn’t recommend Acklam cars enough! Liam made the whole process enjoyable and efficient! It was an excellent service from start to finish!
February 10, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Liam made the whole process enjoyable, efficient and provided excellent service from start to finish.
Your recommendation means a great deal to us, and we truly appreciate your support.We hope you're enjoying your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
All straight forward no hard selling…
All straight forward no hard selling Liam has sold me a few new land rovers never been any problems. A pleasure to deal with
January 28, 2026
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you've enjoyed a straightforward, no-pressure experience with Liam and the team at Acklam Cars
.
It's fantastic to know Liam has helped you with multiple Land Rover purchases and has consistently provided a service you can trust.
We'll be sure to pass on your kind words to him.
We truly appreciate your continued support and look forward to welcoming you back to Acklam Cars again in the future.
All the best,
Everyone at Acklam Cars
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