Banner for Acpcs

AcpcsReviews 

75
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Neil was amazing. I called before I ordered because I really had no idea about a gaming pc (son wanted one for his birthday) he was so helpful and went above and beyond to make sure it was built and s... See more

Rated 3 out of 5 stars

Paid for full pc set up (monitor ,tower speakers, keyboard ,mouse) at first only received tower; made complaint and monitor was delivered later that day however was clearly opened by the people it was... See more

Company replied

Rated 5 out of 5 stars

Little hiccup at the start which got resolved super fast, The pc is working all as good now, Quick responses on fb, Phone calls were helpful ( and i suck on phones ) Phone calls/fb messages all h... See more

Company replied

Rated 5 out of 5 stars

Very helpful company, reply everyday for queries that I had about returning pc, new pc buying etc I like the fact I can buy a pc for 2 years and then return it for roughly 60-65% money back toward... See more

Company replied

Company details

  1. Computer and Accessories Store

Written by the company

WE SUPPLY A WIDE RANGE OF GAMING PCS, LAPTOPS AND OFFICE PCS TO THE PUBLIC AND TRADE AT DISCOUNT PRICES. OUR STAFF HAVE BEEN BUILDING AND SUPPLYING IT EQUIPMENT SINCE 1996. As well as supplying the whole of the U.K. we also have a store Located at 363 Edge Lane Liverpool, just opposite LIDL towards the M62, we have free parking to the rear. Contact number 0151 228 2288 Open Mon to Fri 10-6pm and Sat/ Sun & Bank holidays 12-5pm (Xmas hours many vary)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(75)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend Acpcs as my…

Would highly recommend Acpcs as my order was built and personally delivered within a week..Tower looks amazing and will definitely be ordering again..10/10..

May 31, 2025
Unprompted review
Acpcs logo

Reply from Acpcs

That’s amazing to hear Gordon. Thank you for your review.

Rated 5 out of 5 stars

Grandsons new pc

Called into shop whilst in Liverpool, great advice and help, ordered the pc online and delivered quickly, my grandson is over the moon with his new pc, would highly recommend to anyone

May 11, 2025
Unprompted review
Acpcs logo

Reply from Acpcs

Thank you David. So glad we could help!

Rated 5 out of 5 stars

This is the third PC that I've bought…

This is the third PC that I've bought over the past few years, two for kids and now one for me. Price and specs are excellent with great customer service. I asked on ordering for a slight change to a standard model and was quoted quickly and given a very good price.

Bought the first PC nearly 7 years ago and it's still going strong and hasn't missed a beat. Had to email them recently for a minor issue with the newest PC, had a reply within 15 mins on a bank Holiday. Can't argue with that to be fair!!

Would 100% recommend and indeed have done to a number of colleagues.

May 26, 2025
Unprompted review
Acpcs logo

Reply from Acpcs

So glad you finally got one for yourself Gareth! Open 7 days a week we will alway try to help where we can!

Rated 5 out of 5 stars

Reliable seller, great products

It's the second time I buy a PC from Acpcs and I am always happy with my orders. Super speedy shipping, item carefully packed, received as described, friendly and attentive staff. Buy with no hesitation! I highly recommend.

May 23, 2025
Unprompted review
Acpcs logo

Reply from Acpcs

That’s great news. Thank you for your repeated custom!

Rated 5 out of 5 stars

Excellent value for money and great service

We bought an already built PC set up for our son's gaming. He plays all the AAA games and this runs them all no problem. Has not had any issues with it at all, running perfectly. Service was great and so was communication (as we had no clue what we were doing). We went back recently for help to see if they could connect to a new separately bought VR System which they helped with.

June 1, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Thank you for your review Dan. We always try to help where we can and are open 7 days a week

Rated 1 out of 5 stars

You're better off building a PC from scratch.

I bought a new PC from this website and company... I'm sorry I couldn't write a review sooner because i was in a big hurry for a few days- That I believed the description and I bought such a low quality PC. (If that can be called "Quality")

I didn't buy a super powerful PC, but according to the descriptions and photos - I didn't buy the cheapest or lowest quality option either. But the truth is that everything installed in the PC is the lowest quality on the market, absolutely worthless and several parts don't even have a brand, they're generic unbranded parts. The biggest deception, and the website doesn't even tell you in detail exactly what parts or make/model they are. GPU is the cheapest on the market and not as advertised in photos or descriptions, case filter damaged, the whole PC is absolutely worthless.
The fans work so hard even on silent mode that you can't even be in the same room because of the noise they make, they sit at above 1000+ rpm and there is no software for them because its unbranded.

I am greatly disappointedd and angry- I have never purchased such a poor product in my life and gotten barely any worth for my money except for the CPU... And they advertise as "Gaming Experts".

I strongly advise anyone to beware of such experts and look elsewhere for reliable, in depth and detailed information. Don't even look at buying here.

May 18, 2025
Unprompted review
Acpcs logo

Reply from Acpcs

Hi
We use many brands which are industry standard and may not be brands consumers are aware of. Brands such as asrock and gigabyte have been in business for over 20 years
But we choose them for reliability and warranty. To provide a 3 year warranty we need to be sure that are parts are reliable.
Just because a certain brand has better recognition wouldn’t mean it’s necessarily more reliable than what all pc manufacturers would use.
If you had asked for certain brands before buying we build to order so can build anything that you want.
If it’s a brand that costs more then that would have been reflected in the price you paid.
If you can provide a name then we can look at what you purchased and ensure that you are a customer of ours.

Rated 3 out of 5 stars

Nice builds but sell systems with modern GPU and 10 year old CPU's at fairly high prices.

Disclaimer! My experience was from 3 years ago. Things may have changed in-store but online the value is hit and miss.

So I bought a system in 2023. I can't fault the build quality until this day it's still going strong.

However, I pair if I'm not mistaken £650 for a system at the time looked and sounded really good. RTX 2060, 16GB RAM, Core i5, SSD. Playing games on it was fine maybe not as good as I was expecting but was certainly better than say a PS4. I didn't know a thing about PC components. I was assured it was decent. I can't lie it was decent.

As I started to learn about components. I soon started to realise I paid pretty much £300 to much for the pc. Remember when I mentioned the CPU was a i5? I certainly got a i5 yes. But it was a i5 4440. At the time of buying in 2023 was a near 10 year old CPU. A CPU that shouldn't of been paired with a GPU such as a rtx 2060. I was not getting the full benefit of the 2060 because the i5 4440 was a slow 10 year old CPU.

So as I right this I'm fairly bitter. Yes I got a nice looking pc that 2 years later is still working. But as I mentioned I was sold a system with a decade old CPU. If I had known about computers in 2023 I certainly wouldn't of paid roughly £650 for a system with decade old hardware.

I don't know what things are like in store. But their online shop is still in the realms of rip off.

For example,

As of 29th/3/2025. You can purchase a system for £699. The title of the system is One Off Deal Intel Core i7 32GB NVIDIA Geforce RTX 4060 VR Ready Gaming PC ACX406.

For £700 and you see rtx 4060 and 32gb ram and i7. On paper it looks like a great deal. Until you scroll through the description. The i7 is a i7 6700 a cpu that released in 2015 10 years ago! This is roughly a £40 CPU on the second hand market. I'm also certain the CPU's they use are used as I doubt they have brand new 10 year old CPU's on hand.

Then I look at other systems such as ONE OFF DEAL Ultra fast CORE i9 12900K 32GB RTX 4060 VR READY GAMING PC ACX482.

£1000 on paper that's not bad. Considering that cpu spite being 3-4 years old. It's still a £300+ CPU. So what's my issue with this?

If you look carefully they have it paired with a intel h610 motherboard. This is the lowest of the low compatible motherboard for this CPU. A motherboard that simply does not have the VRM to handle the 12900k at its full potential. So you are losing a fair bit of performance because the absolute cheapness of the motherboard.

So all in all. Nice staff members they build really nice looking and clean systems that work. But overcharge a massive amount on decade old hardware and pairing it modem 2 year old graphics cards that will be bottle necked by the decade old CPU.

March 30, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Hi Joanne
Whilst we advertise some budget computers with refurbished parts, pairing an i5 4th gen with an rtx 2060 is not something we are aware that we have ever sold even 3 years ago.
Can you please email customercare@ac-technology.co.uk with details of your order please so we can confirm what you ordered.

We are happy to compare the value of any of our systems with other like for like systems and we do this regularly to ensure that we remain competitive on new and refurbished computers.
The 12900k is still a very popular processor which is still available to buy brand new as the lifecycle is still current. Just like you can still buy a brand new iPhone 13 released a few years ago.
The biggest selling motherboard with this chip on all retailers is this model but we also have many computers available for the higher budget with different boards and custom build for anyone who wants to chose their components. As this is a very competitive market we cater for all budgets and requirements and are more than happy to give advice when requested.
Kind regards Marie.

Rated 5 out of 5 stars

I recently bought a "OneOff" PC

I recently bought a "OneOff" PC. From the first contact to actually having it delivered, it was a decent experience. My first contact was Alan, he managed to convince me to part with a huge sum of money, mainly because I couldn't understand the local dialect, and in between the "calm down calm down", he had me at I got what you need. On the day of it's arrival, I opened the door to be confronted by a lady that I would soon come to know as Julie. I tried to help her with the bundle but she bent down lifted it and forced her way into my house, I felt that I was about to be robbed but the truth is, it is I that feels as if I've robbed them at the price I got it for. It was hand delivered because it was a higher end machine, but the personal touch just made it better. I've had 1 or 2 issues/questions but nothing that affected the running of the machine and every time I've spoken with them, they have been nothing but helpful and understanding. I'd use again and would recommend them to anyone, give them a try, and you won't regret it.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

I have bought 3 pcs from here

I have bought 3 pcs from here. I have 2 teenagers and 1 was a trade in. Excellent and knowledgeable staff who are really lovely. My daughter is autistic and she was so impressed by how friendly and helpful Alan and Julie were. She gets very anxious on certain situations and was really happy to go back to collect her pc which is something she doesn't normally do. I would definitely recommend this company and if I could five more than 4 stars, I would.

October 31, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

That’s amazing to hear Neil. It’s always great to see returning customers!

Rated 5 out of 5 stars

Prebuilt machine review

Had my prebuilt pc off them a few months now and no complaints. Great machine, runs well and is clearly well built. Even provided the boxes to the components that were fitted which is a nice touch.

Were very communicative throughout. We chose the local delivery option as we're in Manchester. They were super polite and on time.

Couldn't recommend them enough, fantastic service. Much better than the 'larger' services that offer prebuilt machines and they seem better built too!

January 7, 2025
Unprompted review
Acpcs logo

Reply from Acpcs

That’s amazing Adam, so glad to hear it’s working well for you! Kind regards, Marie

Rated 3 out of 5 stars

My pc doesn't have to option to turn…

My pc doesn't have to option to turn on/off Bluetooth it says Couldn't connect and also says the pc doesn't support Bluetooth. When I also go to device manager Bluetooth isn't there. How do I fix this

October 28, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Hi
None of our PCs are advertised as Bluetooth as this is not as standard like a tablet or laptop.
You can easily add this as a feature with a usb Bluetooth dongle for a few £ online.

Rated 5 out of 5 stars

Highly recommended

Highly recommended, I have two pcs from here one for me and one for my son. The prices are exceptional and the service is also fantastic. I wouldn’t go anywhere else for a pc now. So if you’re looking for a decent pc at an excellent price this is the place for you.

September 19, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

We’re very happy to help you out. And glad you have the prefect pc.

Rated 5 out of 5 stars

I bought the cheapest gaming pc for…

I bought the cheapest gaming pc for £600.
Amd Ryzen 5 with a 3050 rtx, gaming at medium settings with no performance issues, which includes an outstanding stable gaming experience.

10/10. They have a very friendly and helpful attitude which make them a great customer service. Overall experience is very satisfying.

Update: It won't let me upload images 😔

September 12, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Very glad we could help you. Any photos of your setup you could add?
Thanks for the photos. Other people have uploaded photos so it may need to have been done when you first did your review.
Your setup looks great though on the emails!

Rated 5 out of 5 stars

Very happy customer!

I took delivery of a high-end system a few days ago - around £2.3k. Oh, you want the spec? Okay:

i7 14700kf
RTX 4070ti super 16gig
64 gig RAM
2x2tb SSD (1 nvme, 1 SATA)
4tb HDD for data - photos mostly
AIO cooler
CoolerMaster T500 mesh v2 case
850w modular power supply

Customer service was excellent from initial enquiry and advice by Marie, through to in-person delivery by Julie. I never felt any pressure to spend more than my budget, and all the advice I received re. changing components was based on sound compatibility reasons.

I cannot recommend this company highly enough. I am very happy with their build - price and quality - and their customer service is above and beyond.

July 23, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Thank you for the review Stephen.
We’re very happy that we could get the perfect pc for you.

Rated 5 out of 5 stars

Little hiccup at the start which got…

Little hiccup at the start which got resolved super fast, The pc is working all as good now, Quick responses on fb, Phone calls were helpful ( and i suck on phones )

Phone calls/fb messages all helpful quick and respectful, And the deliver driver who fixed my issue as soon as they could, Great company great quality goods just like there staff and response's

Love my beautiful white piece of metal :) Thanks !!!

July 11, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Thank you for your review Liam. We’re very sorry you had a hiccup but very glad we could get it resolved quickly for you.

Rated 5 out of 5 stars

Went in today discussing many options…

Went in today discussing many options for my son for xmas, guy was very patient and we got sorted in no time atall, great value for money

July 11, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Thank you for your review David.
We’re very glad that we could find the perfect pc for you.

Rated 5 out of 5 stars

Gaming PC

Got a gaming PC just before the pandemic from these guys still working well but my son wanted an upgrade for newer games, Even though the first one we got was almost 5 years old they still gave us the option of trade in or upgrade. When the guy in store gave us the prices it worked out cheaper to trade in so he recommended that. He could have got more money but gave us advice to save us money.

July 10, 2024
Unprompted review
Rated 4 out of 5 stars

Never had an issue with this shop

Never had an issue with this shop. Always fixed issues with my laptop in a timely manner and had no problems with extra bits and bobs off them. Had to replace a screen on a laptop very quick turn around.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

I have had a great experience dealing…

I have had a great experience dealing with the team here now for over 5 years not only do they offer some of the best pricing and products in the market but can honestly say they go above and beyond for their customers. Keep up the good work x

July 10, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Thank you for your review. We’re always happy to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look