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75
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Neil was amazing. I called before I ordered because I really had no idea about a gaming pc (son wanted one for his birthday) he was so helpful and went above and beyond to make sure it was built and s... See more

Rated 3 out of 5 stars

Paid for full pc set up (monitor ,tower speakers, keyboard ,mouse) at first only received tower; made complaint and monitor was delivered later that day however was clearly opened by the people it was... See more

Company replied

Rated 5 out of 5 stars

Little hiccup at the start which got resolved super fast, The pc is working all as good now, Quick responses on fb, Phone calls were helpful ( and i suck on phones ) Phone calls/fb messages all h... See more

Company replied

Rated 5 out of 5 stars

Very helpful company, reply everyday for queries that I had about returning pc, new pc buying etc I like the fact I can buy a pc for 2 years and then return it for roughly 60-65% money back toward... See more

Company replied

Company details

  1. Computer and Accessories Store

Written by the company

WE SUPPLY A WIDE RANGE OF GAMING PCS, LAPTOPS AND OFFICE PCS TO THE PUBLIC AND TRADE AT DISCOUNT PRICES. OUR STAFF HAVE BEEN BUILDING AND SUPPLYING IT EQUIPMENT SINCE 1996. As well as supplying the whole of the U.K. we also have a store Located at 363 Edge Lane Liverpool, just opposite LIDL towards the M62, we have free parking to the rear. Contact number 0151 228 2288 Open Mon to Fri 10-6pm and Sat/ Sun & Bank holidays 12-5pm (Xmas hours many vary)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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4.7

All reviews

(75)

38 reviews in the last 12 months

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Rated 2 out of 5 stars

Didn’t purchase

Didn’t purchase, went in for some advice, the guy seemed stressed and overworked (which I get, me too) The advice he gave in about 30 hurried stressful seconds, seemed sound, but it was a big purchase (for me, not him) but he couldn’t get me out the door quick enough, I literally had my bank card in my hand. After research, including his brief annoyed advice, I ended up purchasing from a supplier in Manchester (for twice my anticipated spend) It felt more stress free, and made the big purchase of our 1st PC more of a chilled experience. Would have liked to have bought in a shop in Liverpool.

1st and only ever review on Trust Pilot, never been to Wakefield and ‘checking camera’ sounds a bit meh.

Sorry, just remembered, I have a glowing review to a bed company about 5 years ago

July 10, 2024
Unprompted review
Acpcs logo

Reply from Acpcs

Hi
I’m really sorry you felt the need to leave a review when you didn’t buy from us.
We have specialised sales staff available with an appointment to make sure that you have someone dedicated to help with your needs.
As your other reviews are for companies in Wakefield this seems an odd review. So we can check the camera can you tell me the date and time of your visit please as so we can review the staff who dealt with you
If you are a genuine customer then it would be beneficial for us to review our staff interactions with customers so we can see if there is a need for any training.

Rated 1 out of 5 stars

Poor quality PC

Poor quality PC. Bought a gaming PC specifically for Fortnite and it’s terrible even with the most basic settings. Very jerky and slow to respond. Their help desk keeps refusing to engage and they refuse to accept returns! Should have read the other review!

June 1, 2024
Unprompted review
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Reply from Acpcs

We feel that this review is unfair as we have responded to every email which you have sent us and have not stopped responding.

Fortnite is known for lag and a Google search can confirm this with many people having issues and offering suggestions.

The tests you have done show 60 FPS but as your son isn’t happy with this we recommend you return and get a PC with at least GTX 1650 graphics card as the GT1030 is designed for basic gaming and lower settings on Fortnite as specifically mentioned in our product listing.

In the case of faulty PCs you are entitled to a full refund as we have explained in our emails.

On this occasion even though the pc is not showing a fault we can provide a refund as long as you can post it back to us securely by a tracked service.

Rated 5 out of 5 stars

Always great service

Always great service, reinstalled my son's steam account for free after he accidentally deleted it. We've had a few pcs for the lads from Keith and they are always happy to help. We recommend them 100 percent

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered the PC on Wednesday

Ordered the PC on Wednesday. Instant communication confirming specs and timescales. Delivery was made evening on a Friday night with phone confirmation. Lady who delivered it was excellent. The PC itself… absolutely incredible. I don’t think you will find a better priced set up for what you get inside. Absolute 10/10. Thank you!!

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

I have been watching many locale PC shops to look at getting a top end PC for a while. ACPCS and another stuck out to me.

I first contacted them via Facebook to ask a few questions, which was answered in a professional timely manor.

So next I went into the shop and a guy called Keith was their on his own. As my request was a bespoke PC hi-end build I did let some other shop customers jump in front of me. But it became quickly clear that more just kept entering the shop. Lucky for me the owner of the shop was called in and we worked through a list of what I wanted and some recommendations. He also did me a deal.

I normally buy a PC that last me years. Last one I had for 14 years and kept upgrading it myself. So I wanted very high-end so I knew it would last (at least for a while)

The build was completed by Keith and I picked it up the following weekend. I can now run all games on ultra settings and also I work from home so the PC has improved the speed of my applications and meeting streams.

I can not recommend them enough. My experience was very positive.

I have left this review for a while, just to make sure all is well with the build. Thanks Keith.

August 28, 2023
Unprompted review
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Reply from Acpcs

Thank you for your review, Ken! We are very happy we could help you and that you are happy with your purchase. Do you have any photos of your set up you’d like to share with us?

Rated 1 out of 5 stars

Purchased a PC

Purchased a PC, Faced constant issues like: Bluescreens right out from the box, a ton messages to the support gave 0 help. Even sent back the PC as RMA to get a refund but they deny any issues and deny the refund.
PC came back but now instead of Bluescreens the system just freezes without any errors. Support says it's the user-end problem and can't do anything with it.

August 19, 2023
Unprompted review
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Reply from Acpcs

You returned a Pc stating that it had blue screen errors after reinstalling windows yourself. You installed windows 10 on a pc designed for 11.
We ran all industry standard software and found no fault at all with the hardware.
Upon receiving it back you state that you have other game related issues.
You have sent foul mouthed emails at all hours and yet we’ve still tried to assist you with options.
We want to help you but please refrain from sending emails with abusive language.
Sending emails at midnight will not result in an immediate answer which doesn’t mean that we are not trying to help.

Rated 5 out of 5 stars

Just got upgrades on the PCs we bought…

Just got upgrades on the PCs we bought in lockdown as the kids wanted the newest graphics card things . The guy in the shop was really helpful and even gave us trade in on the parts we already had. More companies need to to trade ins.

June 4, 2023
Unprompted review
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Reply from Acpcs

Hi Victoria
So glad we were able to help you. We know that not all people understand the jargon so find it easier to show the differences with PCs that we have on display.

Rated 5 out of 5 stars

Fantastic

Have being using them for years, great communication and builds are fantastic my son is very happy!

June 12, 2023
Unprompted review
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Reply from Acpcs

Hi Sam always great to see a happy repeat customer

Rated 5 out of 5 stars

The support is second to none

The support is second to none. Answered emails very quickly when we needed advice.
I didn’t buy my pc from there but they were still helpful and I will be going back for an upgrade.

June 10, 2023
Unprompted review
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Reply from Acpcs

Glad we could help Rob. Don’t forget we are open 7 days a week when you decide to come back for that upgrade!

Rated 5 out of 5 stars

Only a small store but big range of…

Only a small store but big range of Gaming PCs inside, we have been buying ours here for years.

April 27, 2023
Unprompted review
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Reply from Acpcs

Hi Mary thank you for your review. We always have a range of PCS available to take away. But can also custom build within a few days.

Rated 5 out of 5 stars

Great shop really helpful

Great shop really helpful. Walked away with a bargain for the son. Will be back next week to upgrade my own!

June 1, 2023
Unprompted review
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Reply from Acpcs

Hi James don’t forget we are open 7 days a week when you’re ready to do your upgrade!

Rated 5 out of 5 stars

Really fast service and fast gaming pc

Really fast service and fast gaming pc. We ordered on the Friday morning and it came Friday night (their local driver) can’t fault the pc or the service. My son is over the moon.

June 5, 2023
Unprompted review
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Reply from Acpcs

Hi John so glad we were able to get you just what you wanted at the price that suited you!

Rated 5 out of 5 stars

Just used these today…

Just used these today as I found I could just drop in and pick up a PC and take it away there and then in Liverpool. How cool is that - I really needed to replace a broken one, so dropped in and bought a top spec PC from them.

They have several pre-built across a good price range and are happy to add a few extras there and then whilst you wait (I added another SSD's).
Only place in Liverpool you can do this.

Shop isn't flash, but don't let that put you off as there isn't the hard sell for an outdated PC you get in a chain store I can think of.

They also offer a 1 year parts and labour, and 3 year parts warranty - can't think of anyone you get that off these days.

Worth dropping by.

March 29, 2023
Unprompted review
Acpcs logo

Reply from Acpcs

Hi Dave thank you for your review. So glad we’re able to get you what you wanted!

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