Acquire.com Reviews 211

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience of the website. However, some customers also noted issues with the escrow process, experiencing delays and requests for double-checking everything. A few other people also felt that the support team was unhelpful with specific technical issues, such as displaying metrics for e-commerce sellers, and expressed dissatisfaction with the lack of phone support.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the reliable and friendly... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Website

Customers had positive experiences with the website. Many reviewers praised the platform's ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Acquire to buy and sell multiple companies. It's always easier than it should be. Over the last 9 years I've made small cap M&A my entire wealth building strategy and highly recommend (+ dep... See more

Company replied

Rated 5 out of 5 stars

Sold a business thorough Acquire on Jan 2025 for 6 figs, all went smooth, team responsive, helped with profile, pnl and other supporting documentation. But, fee was high, for value you get, it's no... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Harold for his support in onboarding the team onto the platform. He was very quick to resolve our questions and had the time to recommend solutions to our issues. His customer support s... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about Acquire.com! I’ve sold several small SaaS businesses on the site, and have absolutely been blown away by the quality of buyer leads, how easy the platfor... See more

Company replied


Company details

  1. #148 of 245 best companies in Business to Business Service

Written by the company

Acquire.com is the best online marketplace to buy and sell SaaS startups. Join 500k+ SaaS entrepreneurs closing life-changing deals with the support of our innovative platform and world-class tech-enabled M&A expert services team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I want to thank Tia for assisting with…

I want to thank Tia for assisting with my concerns and updating my profile to show my listing up and running.

February 5, 2026
Unprompted review
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Reply from Acquire.com

Thanks so much, Pablo. Really appreciate you taking the time to share this. I’m glad Tia was able to help get everything sorted and your listing back up and running. We’ll make sure she sees this. Wishing you lots of success with the listing.

Rated 5 out of 5 stars

On the fence? Read this Review

I had known about Acquire.com for a long time and always thought, this is a marketplace that actually does things the right way. That said, based on the size of companies I typically build, I assumed it was more geared toward micro-acquisitions and not really a fit for me.

With my most recent exit, I decided to take a chance and list anyway, and man... I’m extremely glad I did.

We listed in May 2025 and were quickly introduced to Ky, one of Acquire’s senior advisors. Early on, things moved fast: strong interest, nearly a dozen offers, and real momentum. We ultimately selected an offer that required SBA financing, and from there, almost everything that could go wrong did.

This was my third acquisition, and despite having been through the process before, this one tested me in ways I didn’t expect. SBA deals are brutal, delays compound, and setbacks become mentally exhausting very quickly. What no one really talks about is how emotionally taxing that stretch can be for founders.

The constant throughout all of it was Ky.

Professionally, he was exactly what you’d hope for: keeping the deal alive when things stalled, pushing through obstacles, and making sure momentum never fully died. But what truly set him apart was how personally invested he was in my well-being. He didn’t just “do his job.” He showed up like a brother or a close friend would. He called on weekends, checked in late at night, making sure I was okay mentally and emotionally, and helped me talk through the stress when things felt overwhelming.

That level of care is rare. And it’s priceless.

I’ve seen a handful of one-star reviews mentioning that Acquire is “expensive.” I couldn’t disagree more. When you factor in not just execution, but advocacy, emotional support, and someone genuinely having your back through one of the most stressful events a founder can go through, the value is undeniable.

I give Acquire.com my highest recommendation and will be referring founders of all company sizes without hesitation. This was a hard deal, but it would have been far harder without them.

Truly the best acquisition platform I’ve ever worked with.

January 30, 2026
Unprompted review
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Reply from Acquire.com

Jordan, this means a lot. Thank you for trusting us with such an important (and exhausting) process and for sharing this so honestly.

Ky truly cares about founders, not just the deal, and I’m really proud of how he showed up for you when things got hard. SBA deals can be brutal, and your perspective on the emotional side of it is spot on.

Huge congrats on the exit, and thank you for the kind words and referrals. It was an honor to be in your corner.

Rated 5 out of 5 stars

Really had a good experience during the…

Really had a good experience during the acquire process, the team resolved my issues much faster.. everything is really great!

January 20, 2026
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Reply from Acquire.com

Thanks, Gautham. Glad to hear you had a smooth experience and that the team was able to resolve things quickly. We really appreciate the feedback and the support.

Rated 5 out of 5 stars

Better than the others by far.

I had listed my app on other platforms but got very little inbound interest. On my first day I got more inbound interest than I had on the other platforms in 4 months.

Onboarding was super easy and simple to use and I chatted with lots of serious buyers. The other platforms really aren't anywhere near as good from a pure product and marketplace perspective. Support team was super responsive and I sold for a price me and the buyer were happy with.

Bravo Acquire.com!

January 14, 2026
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Reply from Acquire.com

Love hearing this, Bryce. That first-day inbound difference is exactly what we aim for. Appreciate you giving us a shot and trusting the process. Huge congrats on the sale, and thanks for the kind words about the product and team.

Rated 5 out of 5 stars

very good

very good , great customer service

January 20, 2026
Unprompted review
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Reply from Acquire.com

Thanks, Vikki. Really appreciate it. Our support team will be happy to hear this.

Rated 1 out of 5 stars

I had a really bad experience with…

I had a really bad experience with Acquire.com.

I listed my app for sale and received plenty of “interest,” but almost none of it was serious. Many buyers asked questions, showed excitement, and then completely disappeared. It felt like a marketplace full of window-shoppers rather than real buyers with intent or budget.

What made the experience worse is that despite not selling my app, I was still expected to deal with fees and friction around the process. As a seller, you invest time, share sensitive information, and engage in long conversations — only to end up with nothing.

There seems to be very little qualification or filtering of buyers, which wastes sellers’ time and creates false hope. Overall, it was frustrating, unproductive, and not worth the effort.

I would not recommend Acquire.com to founders unless they are prepared for a lot of noise and very few real outcomes.

January 6, 2026
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Reply from Acquire.com

Furkan — thanks for the honest feedback. I’m sorry the experience was frustrating.

You’re right that not all buyer interest turns into real execution, and that can feel like noise when you’ve invested real time and energy. We’re actively working on improving buyer qualification and reducing that friction, but it’s not perfect yet.

For many founders Acquire works extremely well. In your case, it didn’t — and that matters to me.

If you’re open to it, email me and I’ll personally take a look at your listing or share ways to reduce noise if you ever revisit a sale.

Andrew Gazdecki
Founder, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

Just closed my 5th deal on Acquire

I've used Acquire to buy and sell multiple companies. It's always easier than it should be. Over the last 9 years I've made small cap M&A my entire wealth building strategy and highly recommend (+ depend on) Acquire to keep dealflow predictable. The in-app features like chat, LOI and APA generation, and data room essentially streamline what a bunch of lawyers did in the pre-tech M&A world, which makes deals close faster and with fewer headaches. List your business, chat with leads, pick an offer, done.

January 8, 2026
Unprompted review
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Reply from Acquire.com

Ryan, this means a lot. Five deals is no joke.
You’ve lived both sides of M&A, so hearing that Acquire actually makes things simpler is exactly what we’re trying to do. Appreciate you trusting us as part of your long-term strategy and for the thoughtful breakdown of how you use the platform. Excited to keep the deal flow coming.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

Fast sale process

Acquire helped to find a buyer for my business in record time, under a month from listing to close

January 6, 2026
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Reply from Acquire.com

Congrats on the fast close, Dana!
Under a month from listing to close is an awesome outcome. Really glad Acquire helped you move quickly and find the right buyer. Thanks for sharing your experience.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 1 out of 5 stars

Do not subscribe they will not cancel it when requested

I had subscribed approximately 13 months ago. I canceled my subscription about 6 months ago because I did not need it anymore. Cost was $390 per month. The message I received when I canceled it was "Your subscription will be canceled soon" I tried to unattach my stripe payment but it stated that the default payment method cannot be deleted. I believed it was canceled, then, 12 months after I subscribed, there was the fee on my card. I tried to cancel it again, same message, still not able to remove default payment method. Now I am trying to dispute it through my bank. Ridiculous.

December 1, 2025
Unprompted review
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Reply from Acquire.com

Kristin, thanks for flagging this and I’m sorry for the frustration here. That’s not the experience we want anyone to have.
This sounds like a cancellation or billing issue we should have handled better. Please email me directly at andrew@acquire.com
and I’ll personally make sure this gets looked into and resolved.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

Great platform

The Acquire team was great and professional. Everything went smoothly. They are making sure that every question is answered.

December 17, 2025
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Reply from Acquire.com

Thanks, Nikolay!
Really glad everything went smoothly and that the team was responsive throughout the process. Appreciate you taking the time to leave a review.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

We LOVE the platform

We LOVE the platform. Rosa was an excellent advisor. She supported us throughout the entire process, guiding and advising us whenever it was needed. We are very grateful to her, as she was a key part of the sales process of our app.

November 25, 2025
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Reply from Acquire.com

Juan, love hearing this.
Rosa is incredible, and I’m really glad she was able to support you from start to finish. Congrats on the sale of your app and thank you for trusting us with such an important milestone.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

Great experience working with Acquire

Working with the team at Acquire was great. Very professional, smooth & helpful throughout the process & led us to a successful outcome. Rosa in particular was our advisor & was awesome to work with, great to have her in our corner.

December 19, 2025
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Reply from Acquire.com

Thanks, Arman!
So happy to hear you had a smooth experience and a successful outcome. Rosa will appreciate the shoutout—she does an amazing job advocating for founders. Wishing you all the best in your next chapter.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

Great support from the team and Harold

Great support from the team. Able to resolve my payment issues quickly

December 24, 2025
Unprompted review
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Reply from Acquire.com

Thanks, Karthick!
Glad the team (and Harold) were able to resolve the payment issue quickly. Appreciate you sharing your experience.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

Straight up wouldn't have 7 figures in…

Straight up wouldn't have 7 figures in my bank account without Acquire.com. Simple as that. They also picked me up, never gave up when buyers were shady.

December 18, 2025
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Reply from Acquire.com

Jeremy, congrats on the outcome—and thank you for trusting us through the hard parts.
Deals can get messy, and our job is to stay in it with you until the finish line. Really proud of this result and grateful you shared it.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

Luther Muller from Acquire.com is an…

Luther Muller from Acquire.com is an awesome person. He helped me navigate and list on Acquire.com.

December 20, 2025
Unprompted review
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Reply from Acquire.com

Thanks, Noah!
Luther is awesome, and I’m glad he was able to help you navigate the listing process. Appreciate you taking the time to leave a review.

Andrew Gazdecki
CEO, Acquire.com
andrew@acquire.com

Rated 5 out of 5 stars

Harold has been helpful setting up my…

Harold has been helpful setting up my account. Fast support.

December 18, 2025
Unprompted review
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Reply from Acquire.com

Thanks Niclas. Glad Harold was able to help get you set up quickly. Fast, clear support is the goal. Appreciate you taking the time to share this.

Rated 5 out of 5 stars

Good platform, but not enough value for such fee

Sold a business thorough Acquire on Jan 2025 for 6 figs, all went smooth, team responsive, helped with profile, pnl and other supporting documentation.
But, fee was high, for value you get, it's not fair enough.
I think it should be buyer/seller fee split or even full buyer fee like other platforms do..

January 3, 2025
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Reply from Acquire.com

Roman, appreciate the honest and thoughtful feedback. And congrats on the six-figure exit—that’s no small thing.
Glad the process went smoothly and the team was helpful throughout. On fees, totally hear your point. We’re constantly evaluating pricing and structure, and feedback like this directly informs those decisions. Thanks for using Acquire and for sharing your perspective.

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the Acquire team while listing my business for acquisition. They made the onboarding process smooth, and on the very first day after my listing went live, I received six responses. Looking forward to positive outcomes ahead.

December 13, 2025
Unprompted review
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Reply from Acquire.com

Thanks Ranjeet. Great to hear the onboarding was smooth and that you saw strong buyer interest right away. That first day momentum matters. Wishing you a great outcome, and we’re here if you need anything along the way.

Rated 5 out of 5 stars

Acquire is great to work with

Acquire is great to work with; the platform is easy, but the team is also incredibly responsive (all departments). Tia was great in helping us change out some personal information, and it was seamless. Thanks for the quick response times and ease.

December 12, 2025
Unprompted review
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Reply from Acquire.com

Thanks so much. Love hearing that both the platform and the team made things easy. We’ll pass this along to Tia as well. Appreciate you working with us and taking the time to leave a review.

Rated 5 out of 5 stars

Had a great experience with the support…

Had a great experience with the support - replied very quickly, was very cooperative, and made sure I understand everything regarding my concerns.

December 10, 2025
Unprompted review
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Reply from Acquire.com

Thanks so much for the kind words, Alexander. We’re really glad to hear you had a great experience with our support team. Fast, helpful communication is something we take seriously, and it’s great to know everything was clear and taken care of for you.

If you ever need anything else, we’re here to help.

— The Acquire.com Team

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