Adam Vacations Reviews 732

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the staff, describing them as helpful, professional, and knowledgeable, often going above and beyond to secure good deals and resolve issues. The customer service is frequently highlighted as outstanding, with agents providing prompt support and clear explanations. However, some people were dissatisfied with the booking process, encountering problems such as unconfirmed reservations, incorrect names on tickets, or flights not being booked despite payment. There are also concerns regarding pricing, with some customers reporting unexpected additional charges or finding better deals directly with airlines after booking through the company.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals like Robert, Nelson, Vaibhav,... See more

Booking process

Customers had ambiguous experiences with the booking process. While some reviewers found the ticket booking... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report issues with hidden... See more

Customer service

People report positive experiences with customer service. Many customers praise agents like Nelson Kurt,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the extraordinary, fast, and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I worked with Lincoln and Jason. They are super grand very very helpful. They stayed focus on getting the best possible deal considering price, layovers, dates. I have to make another reservation a... See more

Rated 3 out of 5 stars

Calling after booking requesting e-ticket. Had to pay $30 more, which made the price even more expensive than booking directly from airline. Make not much sense.

Rated 5 out of 5 stars

I am giving this 5 star only for akanksha seriously, i had asked her for refund my full amount. 3-4 people already dropped my call at kept me waiting for half and hour i want 3-4 hour i called recur... See more

Rated 5 out of 5 stars

Akanksha Yadav helped me take care of the flight details. She explained the whole itinerary step by step with clarity. She has a pleasant voice and shows extreme curiosity with lots of respect. I... See more


Company details

  1. Travel Agency

Written by the company

Adam Vacations is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

732 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I booked the ticket through the Adam…

I booked the ticket through the Adam Vacation today. Mr. Vaibhav, the manager called me personally to check whetehr I have received the tickets and also checking the details. His eye-to-detail approach helped a lot. Thanks to Vaibhav and Adam Vacations. Keep up the good work.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Today, Mr. Vaibhav and his support team did a great help to me.

Today, While I booked an Air Ticket through this organization, suddenly there was a dynamic change(hike) in Airbus Fare after payment is made. Immediately, support executive Mr. Vaibhav came forward to help me and called me over my mobile phone number and took care the situation honestly. He consulted with higher management and made me a provision to pay a partial increase in the fare. Within 10 minute he solved my problem. Thus all the support team have a good coordination in favor of customers satisfactory service.

All are doing great job. I have all the best wishes for the growth of this organization.

March 15, 2026
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Rated 4 out of 5 stars

Mr Vaibhav and Akansha is very…

Mr Vaibhav and Akansha is very supportive and polite friendly booking platform, only 1 drawback I have that i have booked two ticket at same price but got to know that one ticket will be booked at same and other price is increased but website showed same price while making another booking, this glitch need to be improved

March 9, 2026
Unprompted review

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