Adel Paris 

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Rated 1 out of 5 stars

Awful Quality and Terrible Customer Service – Avoid Alder Paris! I’ve never been more disappointed with a purchase. The items I received from Alder Paris were of shockingly poor quality. You co... See more

Rated 1 out of 5 stars

I just wanted to summarize all I have read here. First of all, there aren't almost any two, three or four star reviews...and that says everything(I can explain if someone doesn't get it). Second pro... See more

Rated 1 out of 5 stars

click on any of these 5 star reviewers and you’ll see the same people ( Nenad Nikolic, roman g, bonan, Felicia b, George, etc.) reviewed the same exact stores (adel Paris, isabelaz, estelrose, etc..)... See more

Rated 1 out of 5 stars

The most painful thing about being scammed by them is that you pay above retail price expecting a quality product and you get absolute garbage and sometimes no item at all. You cant even get a refund... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Adel Paris is an international e-commerce company originally registered in United States where our offices are located. Upon reaching great success, we recently launched warehouses in United Kingdom, Spain, Norway and Australia and still looking into launching more – so watch out for that!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor quality and out-of-pocket returns to China!

The dress I bought looked great online but what I received was a very poorly made dress. When I tried to return it I was told I have to pay to send it to China! Nowhere it says that the returns are to go to China. I believe it is done in purpose to prevent consumers from returning the products. When you buy the products they don't tell you that returns go to China. Then you get the bad products and don't return them because shipping cost is more expensive than the cost of the products. It's a scam. Avoid them!

May 23, 2018
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Rated 1 out of 5 stars

Terrible experience

Terrible experience! Poor quality clothing and return policy...which is not clearly stated on their website. The actual dress I purchased does not look like the pictures on their website. Material is cheap and shipped directly from China. The dress was $42 and to mail it back will cost $23. So I am still out almost $20 bucks. There is no one to actually speak to on the phone. I am super disappointed and recommend that you do not purchase from them.

May 22, 2018
Unprompted review
Rated 1 out of 5 stars

Unfortunately it is the worst online experience

Unfortunately it is the worst online experience for me . The fabric is really very bad so does the sewing. The photos certainly do not represent what you buy. 1 both 2 dresses both were terrible. I paid 80 Usd. They both came in a different time. As soon as I received the first one I sent it back but I paid 20 Usd for courier. So I didn't senr the second one. The only good thing is they refund quickly but my loss is 60 Usd. So please do not waste your time and money

May 22, 2018
Unprompted review
Rated 5 out of 5 stars

I bought a dress and it looks beautiful…

I bought a dress and it looks beautiful (izabella dress) Arrived in 3 weeks but I know that FREE SHIPPING is not fast shipping and not certified shipping. I dont have any complains. Customer service help me to choose the sizes so Im a happy customer. And you can see a lot of customers happy too. They upload Pics in their personal accounts like me. Two friends already bought too by my recommendation. I think this site is safe

May 16, 2018
Unprompted review
Rated 4 out of 5 stars

Good experience!

I got my dress and im surprised. Really I dont expected a great deal for the price I paid. But what a surprice. I love it (see my profile picture).
The quality is good and the service excellent. Im leaving 4 stars because they offer only standard shipping. Maybe they need to improve and offer fast shipping too with an extra charge.
No complains. Good online experience

May 11, 2018
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Rated 1 out of 5 stars

Do not buy from this company

SCAM. Do not waste your time and money. this is the worst online experience I have ever had. I order two items from them, both shipped from China with horrible quality.

May 5, 2018
Unprompted review
Rated 1 out of 5 stars

TERRIBLE quality clothes that were drop…

TERRIBLE quality clothes that were drop shipped from China and then they will only accept return if I sent it via international post to China which is going to cost more than the dress itself. The website states you can return to an address in Australia. When I asked customer care they took no responsibility, terrible customer service. This company does not deserve to be in business

May 5, 2018
Unprompted review
Rated 1 out of 5 stars

What the hell is going on

What the hell is going on? The two pieces I ordered are horrendous in quality and when I went to return them, I was instructed to return them to someplace in China. What?? I am angry that I have wasted money on these items. They're as good as dust rags. Do not even think of giving this company a try. If they were US-based, the Better Business Bureau would have investigated them. Awful.

May 2, 2018
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Rated 1 out of 5 stars

Ditto every other comment said here

Ditto every other comment said here. Wish I had read these reviews first . The “dress” was horrible just showed up like paper I could’ve made it at hobby lobby with glitter and a glue stick- piece of junk. Save your money .

May 1, 2018
Unprompted review
Rated 1 out of 5 stars

Horriable

Horriable. Scam...clothes are from China and bad quality. Don’t order

April 24, 2018
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FRAUDULENT COMPANY

The reviews here are right on! They sent to me the Blue Bow blouse at $48.99 which arrived directly from China. The product was not at all as described with poly,spandex and cotton blend but instead a very very stiff plastic material which I can't even pin point. The edges of the ribbons are cut uneven and burned! Contacted customer service and they made me submit to them many many pictures so they would approve the return. After finally approving the return now customer has to shipmate product back to China which costs more than the blouse itself. This is truly a scam company pretending to be a luxury online boutique.

April 20, 2018
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Rated 1 out of 5 stars

Exceptionally bad service

I placed an order on 2 March 2018 and tried to cancel it within 24hrs to which a response was provided that they are not able to cancel orders and yes you heard correct! Absurd, right!? And to note that the first batch of my order was only dispatched a week later so Im not sure what kind of lax processes there are in terms of communicating with their suppliers. To date I have received 2 of the 3 items and am so frustrated as it seems impossible to get an adequate response. I truly feel that my customer rights are being violated as I should be able to cancel my order. The clothing quality is also rather poor so combined with my experiences I will not be returning and do not recommend them!

April 17, 2018
Unprompted review
Rated 1 out of 5 stars

Bad quality

Bad quality. Thin and cheap material. False marketing. They even had the price tag there which was usd4. They sold this to me at usd50. I would never wear that. Waste of money. Let's hope their customer service is good. Contacting them for a refund

April 15, 2018
Unprompted review
Rated 1 out of 5 stars

Aliexpress kind of clothes...

If you want expensive bad quality clothes this scam page is for you. Or you can find the same bad quality clothes on aliexpress for one third of price... Nothing more to say, I agree with everything that is here written in one star comments.

April 14, 2018
Unprompted review
Rated 5 out of 5 stars

Endless options

Love them for online shopping quite a lot since they have endless options, have seen other people complimenting them for the same thing which is awesome, glad to see that everyone's appreciating diversity

April 13, 2018
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Rated 1 out of 5 stars

TERRIBLE.

TERRIBLE.

I spent $130 on two dresses from this site. Not only did it take two months to deliver, days for a response from their “customer service” which is a Gmail account (sketch), I finally receive the items I ordered and it is terrible quality. It’s made of the cheapest material I have ever seen with what looks like Halloween costume material. It’s literally about to fall apart. The stitching is terrible, sequins are glued onto this cheap string attached to the dress, the slit goes up to my crotch area. It’s comical how bad it is. It’s false advertising because it looks nothing like the photos. Companies like this need to be sued! I’ve seen so many articles about these Chinese scam sites and these are one of them! I wish I did more research before purchasing from them. Don’t buy from this scam site. Save your money and time!

April 9, 2018
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service, the delivery takes up to 2 months and things might also get lost on the way, there don’t get delivered. For refund you pay a carrier and send the package personally, they don’t take responsibility for it. Very bad.

April 9, 2018
Unprompted review

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