The opportunity to try Adesso because the Raine boot was offered at half price , has given me an insight into the real quality of these boots . I now know the size is accurate, the leather and the... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to use website straight forward Delivered within time advised & free delivery Would certainly order through Adesso again Just one thing it would be great if Adesso carried a more extensive co... See more
Company replied
Love these shoes, wasn’t sure what to expect and with having specialist insoles to 1 foot I am quite careful what I end up choosing but these are great , bought for a future holiday , soft materials... See more
Company replied
The boots are very comfortable and soft inside.No blisters on first walk outside as many other boots have done. The studded outer leather is stylish, the colour an unusual broad bean shade of green wh... See more
Company replied
Company details
Written by the company
Adesso Shoes is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@adessoshoes.com
- adessoshoes.com
4.7
Excellent
189 reviews
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Adessoshoes
Hi Amanda
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Raine boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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Ordered three pairs of sandals for my…
Ordered three pairs of sandals for my mum who suffers with her bunions. She loved the fit of each pair. Great quality and a super price. Arrived really quickly. The design of the packaging was very bright and made you want to open the box to see which pair was inside. We were definitely not disappointed!
May 27, 2025
Reply from Adessoshoes
Hi Tracey
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope your mum enjoys wearing her Lily & Trista Sandals.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi Gaynor
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Raine boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
To be honest I was disappointed to find…
To be honest I was disappointed to find that the sandles I wanted were odd, (I loved the colour and the fit), but when I explained the problem I had and the generous offer that you put to me i felt that I couldn’t refuse. I do suffer with osteoarthritis and unfortunately bunions on both feet but with this style they were well hidden and no pain while walking, I’m over the moon with the comfort-l could cry with joy, so thank you so much.
May 27, 2025
Reply from Adessoshoes
Hi Janice
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We could not believe it when we saw the photos you sent in and we have escalated this to our factory...
Happy wearing Acacia, we appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Diana
WMSC for Adesso and brilliant service too
Adesso footwear is one of my go to brands for comfort. Now having purchased from WMSC, I shall hold them in esteem as their service from using website, purchase, delivery, return and refund is 1st class and speedy. It was unfortunate I returned the sandals as I had chosen a pair with thin straps that cover the big toe bone, in other words "bunions", on which the straps pressed and no way do I want discomfort. So I have my eye on another more closed in style and will re-purchase shortly.
May 6, 2025
Reply from Adessoshoes
Hi Jose
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are sorry that the Lowri Sandals were not suitable for you.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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OMG these sandals are amazing
OMG these sandals are amazing. I'm a size 4 the 4 fitted perfectly..
The leather is as soft as glove leather. They are so comfortable it's like walking on clouds. Best purchase I've made for sandals in a long time. Thank you Adesso... I will definitely purchase your sandals, shoes, boots again.
May 6, 2025
Reply from Adessoshoes
Hi Rita
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Really helpful customer service and the…
Really helpful customer service and the sandals are sooo comfy
May 6, 2025
Reply from Adessoshoes
Hi Andie
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope that the bigger size of Acacia is Ok and you are enjoying wearing them.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
the shoes arrived in acouple of…
the shoes arrived in acouple of days,perfect fit and are just like the picture,the colors are just as seen.
May 6, 2025
Reply from Adessoshoes
Hi Susan
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Zelda sandals in this lovely weather we are having.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Good service
I ordered my sandals and a few days later they arrived - such an efficient service.
May 6, 2025
Reply from Adessoshoes
Hi Mary
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Abigail Mules in this lovely weather.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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Reply from Adessoshoes
Hi Jinny
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Very prompt service and excellent shoes
April 30, 2025
Reply from Adessoshoes
Hi Stephanie
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Layla Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Easy to use website straight forward
Easy to use website straight forward
Delivered within time advised & free delivery
Would certainly order through Adesso again
Just one thing it would be great if Adesso carried a more extensive colour Range on the Caitlin elastic shoes. Absolutely love the product they are so comfortable to wear
April 30, 2025
Reply from Adessoshoes
Hi Barbara
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
I will definitely pass on your comments regarding the Elastics to the Brand Manager.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Prompt delivery
Prompt delivery. Nicely boxed up in recycling materials. Lovely sandals, really unusual and pretty.
April 29, 2025
Reply from Adessoshoes
Hi Caz
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We do hope you are enjoying your Summer and Zelda Sandals in this lovely weather that we having at the minute.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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Prompt deliveryl
Prompt delivery when ordered online. Sandals are as comfortable as the Adesso boots I already own.
April 25, 2025
Reply from Adessoshoes
Hi Heather
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying your Lowri mules.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Prompt delivery
Prompt delivery. Sandals arrived in perfect condition. Only wore them once but got many compliments Very many compliments and extremely comfortable.
Would recommend these sandals
April 22, 2025
Reply from Adessoshoes
Hi Jemima
Thank you for taking the time to write us a 4* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Lovely shoe
Very nice shoe but had to be returned as not wide enough and you could see the velcro bottom piece. Good that you could adjust the sandal but still too narrow for me.
April 1, 2025
Reply from Adessoshoes
Hi Susan
Thank you for taking the time to write us a 3* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC.
We are sorry that you had to return your Abigail Sandals and we have passed your comments onto our Adesso Designer.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Comfort and style
Always wear Adesso white/silver elastic shoes every summer. They are so comfortable and can be worn for any occasion.
April 7, 2025
Reply from Adessoshoes
Hi Rosalyn
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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This company is great
This company is great, I love the designs, the styles and the leathers. I have to had return several pairs tho as they aren't wide enough for my feet, but the company is helpful and forbearing.
April 14, 2025
Reply from Adessoshoes
Hi Lesley
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are sorry you had to return your Bo Sandals but I am sure there will be new designs in our next collection.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
gorgeous sandals
My order arrived in good time, the sandals are beautiful, well made and extremely comfortable.
April 14, 2025
Reply from Adessoshoes
Hi Rebecca
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying your Emmie, Acacia & Italia sandals in the hot summer you are having right now in Australia.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Love these sandals wide enough and…
Love these sandals wide enough and leather inner sole.
April 7, 2025
Reply from Adessoshoes
Hi Robin
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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