Adored Holidays Reviews 

396
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful and knowledgeable, constantly going above and beyond to ensure holiday plans are completely seamless and stress-free. Travelers consistently note that arranging vacations is remarkably easy, with agents offering wonderful recommendations, great value, and reliable support from the very beginning until the trip concludes. However, some customers also noted severe communication breakdowns, pointing out that multiple messages and phone calls were completely ignored after payments were made. Furthermore, a few reviewers expressed deep frustration regarding unexpected holiday cancellations, issues concerning company policies, and major difficulties in securing proper refunds.

What people talk about most

Holidays

Customers had positive experiences with holidays, highlighting great value and helpful planning assistance... See more

Staff

Clients share positive opinions on staff, noting that agents are exceptionally helpful, friendly, and... See more

Booking process

Reviewers mention ambiguous feedback about booking_process, with many customers praising smooth and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, knowledge,... See more

Customer communications

Consumers find contact to be frustrating due to widespread unresponsiveness and ignored messages. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is now my third holiday arranged by Chris this year, and once again he’s been absolutely amazing. He’s always informative, helpful, and goes above and beyond to make sure everything is perfect.... See more

Rated 5 out of 5 stars

Another fantastic trip booked through Chris! Hands-down the best holiday yet great value for money and always quick to answer any questions. Wouldn't book with anyone else.

Rated 5 out of 5 stars

Another fab holiday to Dubai arranged by Chris he spent a few weeks sending me various quotes never rushed or pressured me. Booked us in at the Hilton palm jumeirah super. Had a super stay staff were... See more

Company replied

Rated 5 out of 5 stars

We booked our holiday to Dubai through Chris at Adored Holidays. From start to finish Chris was absolutely brilliant, so helpful and knowledgable and nothing was too much trouble. Everything was perfe... See more


Company details

  1. Travel Agency

Written by the company

The Luxury Travel Experts


Contact info

4.2

Great

TrustScore 4 out of 5

396 reviews

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Replied to 10% of negative reviews

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4.2

All reviews

(396)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Chris !

Excellent service from Chris !!
Not pushy & got the job done 👍🏻 answered any questions with no wait time..
Great price & great service, I just passed his number onto a friend & I’ll be sure to WhatsApp when I’m ready to book again !
All the Stars from Us *****
Huge Thank You 🙏

June 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Chris was best service we have had from an agent 👏

Chris was recommended by a close friend and he didn’t disappoint . Great customer service and sorted us a great deal at the Waldorf Astoria , on the Palm , Dubai . We will 100% be back in the future to book other trips and have passed Chris contact number already to some of our family and friends 🙌🏼

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

dubai2025

Chris was great from the very 1st initial contact. Helped with any queries efficiently. Had our hotel changed last minute and sorted this quickly. All our itinerary worked out perfectly as it was a 2 centre stay..will definitely be using again in the future.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Chris was great

Chris was great - because of his meticulous attention to detail, my family and I had an amazing holiday without any stress. Thanks again Chris

June 12, 2025
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Rated 5 out of 5 stars

We have just got back from a week in…

We have just got back from a week in Dubai we booked with adored holidays once again it all went smoothly this is about the 5th time we have used this company and I would definitely recommend them flights hotel and transfers all perfect special mention to Chris thanks for everything

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Jumeirah Al Naseem Holiday

We recently booked our holiday to Jumeirah Al Naseem through Chris at Adored Holidays, and the experience from start to finish was absolutely seamless. Chris was incredibly helpful, professional, and attentive throughout the entire process.

From the initial enquiry, he took the time to understand exactly what we were looking for and made sure every detail was tailored to our preferences. He answered all of our questions quickly and gave honest, expert advice – nothing felt like a hard sell. His knowledge of the resort and the surrounding area gave us full confidence in our decision.

The booking process was simple and stress-free, and Chris kept us updated at every stage. Once we arrived, it was clear that everything had been arranged perfectly – from the flights to the transfers to the stunning hotel itself. Jumeirah Al Naseem lived up to every expectation, and it’s safe to say it was one of the best holidays we’ve ever had.

I wouldn’t hesitate to recommend Chris and Adored Holidays to anyone looking for a luxury, personalised travel experience. We’ll definitely be booking through him again for our next trip.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Chris looked after us once again

Chris looked after us once again. We stayed at the Hilton in Abu Dhabi which didn't disappoint. Attentive staff throughout our stay and the added local facilities of Seaworld, Ferrari world and Warner brothers, that we visited, made the break much more active and interesting for our children.
Wonderful family holiday from start to finish.

May 23, 2025
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Rated 5 out of 5 stars

Chris

We have used adored holidays for a while now and Chris always delivers an outstanding service!! One of the best 👌🏽

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Chris at Adored Holidays

Chris at Adored Holidays, got us a fantastic deal to Dubai, including transfers from airport , he was so helpful, knowledgeable and efficient at setting everything , will without a doubt book our holidays with them

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

First time I have booked with Adored/Chris and the service has been amazing. From start to finish Chris's customer service had been excellent arranging everything and putting together a fantastic holiday at a more than competitive price. !00% will be recommending Chris to friends and already looking at the next holiday.

May 5, 2025
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Rated 5 out of 5 stars

Great experience again

It's my second time using Chris and have recommended him to a number of friends and family. Always a great experience, very easy to talk to and great knowledge of hotels and deals.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Chris for booking a great…

Thanks Chris for booking a great holiday for us. So attentive, no question or ask was too big or small when we was back and forth on hotels and he is available at all times. So responsive, thanks Chris ,will book again!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I’ve used Adored Holidays several times now, and each experience has been consistently excellent. From the moment you get in touch, the team is welcoming, efficient, and incredibly knowledgeable. I especially want to mention Rosie, one of the sales assistants, who has gone above and beyond every single time.

Rosie is friendly, professional, and genuinely enthusiastic about helping you find the best options for your trip, she has helped me plan holidays surie for my young family. She listens carefully to what you want, offers great suggestions, and always finds a way to stay within budget without compromising on quality.

Thanks to Rosie and the rest of the team at Adored Holidays, my travels have been smooth, stress-free, and unforgettable. I highly recommend them to anyone looking for great service and expert guidance!

Thank you,
Minisha

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service & Incredible Value

Exceptional Service & Incredible Value – Thank You Chris!

I’ll be honest – I was initially very sceptical about booking with Adored Holidays, having always gone through high street names like TUI and Thomas Cook. But from the moment we started dealing with Chris, any doubts quickly disappeared.

Chris was incredibly personable, attentive, and made the whole process feel seamless. We booked a trip for seven of us, including two young children, to Atlantis The Palm in Dubai – a once-in-a-lifetime holiday – and everything was organised perfectly. Not a single hiccup from start to finish.

What’s more, we saved close to £10,000 compared to a quote we had from TUI for the exact same trip. That kind of value, paired with such professional service, is hard to beat.

Massive thanks to Chris and Adored Holidays – you made our dream holiday a reality. We’ll definitely be booking through you again!

May 10, 2025
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Rated 5 out of 5 stars

Family Holiday to Dubai

I booked a family holiday to Dubai through Adored Holidays today, and the experience was exceptional from start to finish. Alasdair handled our booking and truly went above and beyond. He was incredibly knowledgeable, took the time to understand exactly what we were looking for, and found the perfect deal for us — all at the best price we could find anywhere. The service was professional, friendly, and efficient. Highly recommend Adored Holidays and Alasdair in particular for anyone planning their next getaway!

Ebrahim

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Booked our trip to Dubai with Rosie

Booked our trip to Dubai with Rosie. Had not used this company before as I had not heard of the company. We regularly go to Dubai, contacted adored holidays and Rosie was able to give me a very good price with further discount. Rosie was very good at what she did for us. It was a very quick process from booking to getting confirmation. Though we did have problems with the admin team which was no fault of Rosie’s. My family have also booked with Rosie to go away next month and we will continue to do too. Rosie is very professional at what she does and keeps in touch with you via WhatsApp which is great. Keep up the excellent work Rosie 🙏🏼

March 20, 2025
Unprompted review

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