AeroBand Reviews 

149
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love these unique musical instruments, frequently praising the amazing sound quality, convenient portable design, and how enjoyable they are to practice with every single day. Many individuals also deeply appreciate the remarkably fast support team whenever they face unexpected shipping issues or need professional technical guidance. Some reviewers were not happy with customer service, mentioning completely unanswered emails and experiencing major delays in getting help. A few other people also felt that certain purchased items or the included learning software were completely defective, outdated, and very frustrating to operate.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its overall quality and innovative design.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as fast, prompt, and courteous.... See more

Quality

Users describe satisfaction with quality, highlighting that the instrument is very well built and... See more

Response time

Customers consistently note positive experiences with response_time, praising the prompt and helpful support... See more

User experience

People report positive experiences with user_experience, highlighting how simple the operation is and how... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think what the most Impressive is the eco-system of the app and the guitar itself. I'm a bedroom music producer, since I play keyboard, Aeroband Guitar gives me a chance to learn how to arrange a gu... See more

Company replied

Rated 4 out of 5 stars

I initially gave a one star review following a problem with my guitar and lack of response from AeroBand following unanswered emails. They have since been in touch and provided a quick response to th... See more

Company replied

Rated 4 out of 5 stars

Great customer service and app that lets you modify the guitar to play various sounds and songs. Easy to use for practice but sounds feel electronic, but that’s okay as I only use it for practice.

Company replied

Rated 5 out of 5 stars

I received my Aeroband guitar in the expected delivery window and have been impressed with the quality of the guitar. I'm new to playing, and the experience has been fun. The app that links to the gui... See more

Company replied


Company details

  1. Internet Shop
  2. Electronics Store

Written by the company

AeroaBand is committed to reshaping the musical landscape through digital innovation, making music creation accessible and enjoyable for everyone. We envision a world without boundaries in music—where people of all skill levels can express themselves in new and exciting ways through AeroBand’s cutting-edge technology. Our mission is to democratize music creation by bridging the gap between dreams and ability. With smart, intuitive instruments, Aeroband empowers music lovers worldwide with tools that spark creativity, support learning, and enhance the musical journey. We aim to make musical expressions as natural as speaking: easy, joyful, and barrier-free


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

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No recent history of asking for reviews

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4.3

All reviews

(149)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product, great service

I received my Aeroband guitar in the expected delivery window and have been impressed with the quality of the guitar. I'm new to playing, and the experience has been fun. The app that links to the guitar is intuitive and has a lot of great content, including lessons for beginners. I had what I thought was a charging issue, and Aeroband support responded to my question very quickly and were very helpful. They have followed up to make sure everything is working as expected (which it is). I'm very happy with my purchase.

August 5, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Paul,

Thank you for the wonderful review!

We're so glad to hear you're enjoying your new AeroBand Guitar, and our support team was able to help you out.

Happy playing!

Warm regards,
The AeroBand Team

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Rated 5 out of 5 stars

The guitar is the best musical instrument I have ever had

The guitar is the best musical instrument I have purchased in years. Performance supreme. Design outstanding. Well built and mechanically superb. Sound quality is excellent. Operation is simple. Website offers the easiest way to aid in your enjoyment. The site is very well designed and written. Easily understandable, the support and staff are highly responsive to questions . The staff is extremely knowledgeable about all aspects of the guitar and its special features. Emma in support has been supportive and again responsive to my questions. I thoroughly love this product and have suggested to many friends to give it a look. I’m impressed with all aspects of AeroBand. Glad I have it and play it everyday.

August 11, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi William,

Thank you for taking the time to share such detailed feedback!

Reading that you play your guitar every day and love every aspect of it truly made our day. We're so delighted to have been able to help, and we truly appreciate your recommendations to friends.

Keep enjoying the music🎵, and please don't hesitate to reach out if you ever need help.

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

They have always been very responsive…

They have always been very responsive and helpful if I have questions and the Aeroband guitar has been a great instrument for playing music.

August 8, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Bob,

Thank you for the great feedback!

It's awesome to know you're loving your AeroBand.

We're always happy to help if you have any questions.

Warm regards,
The AeroBand Team

Rated 4 out of 5 stars

Great customer service and app that…

Great customer service and app that lets you modify the guitar to play various sounds and songs. Easy to use for practice but sounds feel electronic, but that’s okay as I only use it for practice.

July 8, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Francisco,

Thanks for the review!

It's great to hear that you're enjoying the app and our customer service. Thanks for sharing your thoughts on the sound, and we're glad the guitar is a good fit for your practice sessions.

Happy playing!🎸

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Updating Soundbank and app

The support in resolving the issues I had with updating was superb. Clear, prompt and courteous. Highly recommended customer service.

July 15, 2026
Unprompted review
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Reply from AeroBand

Hi Brad,

Thank you for your wonderful review!

We are so happy to hear that you found our support team clear, prompt, and courteous while resolving your update issues.

We appreciate your recommendation!

Warm regards,
The AeroBand Team

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Rated 5 out of 5 stars

Excellent Customer Support

The Customer Support service is excelent, with staff quickly replying and answering every question and further inquiries.

July 20, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi AUGUSTO,

Thanks for the review!

We're happy to hear that our support team was able to answer your questions quickly.

Thanks for choosing AeroBand!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

A famous guitar and great customer support

I am very happy with the guitar and I am happy to learn something new. I am an amateur guitar player and I can't wait to learn something new with the help of this guitar. I had problems updating the guitar app. I contacted customer support and I am very positively surprised by the speed and well-guided process through my problem, which was eventually solved. I recommend the guitar to everyone and I can't wait for my partner to order the drums :) .Thank you.

July 2, 2026
Unprompted review
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Reply from AeroBand

Hi Andraz,

Thank you so much!

We are so happy to hear you are enjoying the guitar and had a great experience with our customer support.

Happy playing! 🎸

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Playing the guitar is exceptional easy…

Playing the guitar is exceptional easy on the fingers, the selection of instrument is good and growing

July 16, 2026
Unprompted review
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Reply from AeroBand

Hi Elisdir,

Thanks for the great feedback!

We're glad you're having a comfortable playing experience.

Happy playing!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

I honestly wasn't expecting the quality of this product

I honestly wasn't expecting the drumstick responsiveness, but it is great. All included drum kits are good, but when you pair that with a DAW ... a whole new universe opens! Great product and great customer service!

July 15, 2026
Unprompted review
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Reply from AeroBand

Hi Salvador,

Thank you for your kind words!

We're happy to hear that the product exceeded your expectations.

We hope you continue to have fun with it!

Warm regards,
The AeroBand Team

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Rated 5 out of 5 stars

Fast response and Great customer…

Fast response and Great customer service and followup to technical questions, and suggestions are appreciated. This is a great company and their Aeroband Guitar product, which is Amazing! Who would have thought, a rechargable electronic guitar with the many awesome capabilities and features. This is a very unique and Awesome product. Using for recording and public and private perforances. Don't need to lug around an amp now.
Thank you Aeroband!

June 26, 2026
Unprompted review
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Reply from AeroBand

Hi Tustinuggee,

Thank you so much for your fantastic review and kind compliments!

We’re delighted our support team could assist you promptly with your technical questions.

Enjoy every playing moment!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Had some questions on the app setup

Had some questions on the app setup. They were super helpful. We exchanged about 4 or 5 emails until they resolved my issue. Very patient and professional. The app works great. The guitar is amazing.

June 10, 2026
Unprompted review
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Reply from AeroBand

Hi Barry,

Thank you so much for this lovely

review! We’re glad we could patiently walk you through the app setup and get everything sorted out. It makes us happy to hear you love both the app and the guitar.

Enjoy your practice!

Warm regards,
The AeroBand Team

Rated 4 out of 5 stars

While I was upgrading the Aeroband…

While I was upgrading the Aeroband Guitar sounds, something went wrong, and I lost all the sounds. I emailed Support, and despite being on the other side of the ocean, within less than two hours I received instructions, along with some tools, to resolve the issue. I must say that whenever I needed assistance, I've always received great attention and availability.

June 17, 2026
Unprompted review
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Reply from AeroBand

Hi Rob,

Thank you so much for your thoughtful review!

We’re glad our team could quickly send you the guidance and tools to recover your guitar sounds after the update error. It’s always our priority to offer fast, reliable support to every customer.

We really appreciate your kind recognition!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

The perfect solution for beginner and masters

As a beginner with zero prior guitar experience, the AeroBand Guitar has been a fantastic tool for learning. The silicone strings are incredibly soft and precise, allowing me to practice for hours without any finger pain, and there is absolutely no delay when playing. The instrument is lightweight, comfortable, and has a great battery life. Additionally, the fast Bluetooth app connection, the headphone jack for silent practice, and the "simplify chord" feature are incredibly useful for my learning journey.My only suggestion for improvement would be in the app. It would be amazing to have a feature where you could set the key of a song, and the app would automatically configure the main chords for that harmony. Overall, it is highly recommended for anyone wanting a modern, pain-free way to learn music!

June 20, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Rafa,

Thank you so much for this wonderful and detailed feedback!

We’re thrilled the AeroBand Guitar works perfectly for your guitar learning journey.

Really appreciate your recommendation to all music learners!

Warm regards,
The AeroBand Team

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Rated 5 out of 5 stars

The Feeling of Playing, Singing and Vibrating

★★★★★

I bought the AeroBand guitar and, on the hardware side, I honestly think it is an incredible instrument.

It is very well built, full of thoughtful details, with a beautiful sound and a great playing feeling. The detachable neck is extremely useful for saving space and making it easier to carry.

What I love most is that even with limited musical knowledge, it allows you to accompany songs, enjoy evenings with friends, and create real moments of connection through music.

The hardware, which is the part you cannot change later, is truly excellent.

On the software and firmware update side, there is still room for improvement. The guitar has huge potential, and I understand it is not easy to add features while keeping the interface simple, clear, and accessible. Still, I hope these improvements will come soon.

The support team was extremely helpful and made me feel listened to and supported.

I give 5 stars because the product is already very valuable, the hardware is outstanding, and with the right software improvements it could become something truly extraordinary.

June 13, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Stefano,

Thank you for your honest and detailed review!

We're thrilled to hear that you're enjoying the hardware, the playing experience, and the sense of connection music brings. It's also great to know our support team made you feel heard, that means a lot to us.

We truly appreciate your honest feedback on the software and firmware side.

Thanks again for your trust and support!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Perfect help!

June 11, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Heinz,

Thank you for your wonderful feedback!

We’re so glad we could provide you with perfect help. Please don’t hesitate to reach out if you ever need us again.

Enjoy!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

I saw a YouTube video of the AeroBand…

I saw a YouTube video of the AeroBand Guitar and couldn’t believe how easy it was to learn to play. No pain so easy to keep practicing. Got one and was so impressed with sounds and functionality.
The support and upgrades make it even more impressive and can’t wait to see what’s next!

December 27, 2025
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Rob,

Thanks for the fantastic review! 🌟

It’s incredibly rewarding to hear that the ease of use and sound quality have impressed you.

Keep on rocking with your AeroBand! 🎶

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Fantastic support

Was so eady to order the package i wanted
Easy to track delivery progress
Customer support extremely helpful and notified me of any changes that were made between shipping and delivery

May 21, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Nick,

Thanks for the great feedback!

We really appreciate your support. Happy to know everything went well with your order and delivery.

Wish you a wonderful time with our products.🎵

Warm regards,
The AeroBand Team

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Rated 5 out of 5 stars

Problem with the headphone jack…

I had a problem with the headphone jack and Kurt dealt with my problem insatntly.
The communications were great and fast and my problem was fixed within 2 to 3 days.

Thank you Kurt

April 22, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Steve,

Thank you so much for your fantastic 5-star review!

We’re glad Kurt could help resolve your headphone jack issue quickly for you.

Really appreciate your kind recognition, wish you enjoy your device perfectly!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

Great service and a great product

I'm very much enjoying my Aeroband guitar. I've been playing for some 60 years and have had many different guitars. The Aeroband is unique, very pleasurable to play, and as much like a real guitar as an electronic instrument is likely to ever get.

I had a problem with the guitar case that came with the guitar; the carry handle kept slipping off its attachments. I asked Aeroband about it, and without hesitation they shipped me a new case at no charge to me. I've rarely dealt with such great customer service, and I recommend them to anyone considering an electronic guitar.

May 13, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Michael,

Many thanks for your heartfelt review and high praise! Glad you love our guitar and are satisfied with our service.

We always strive to deliver reliable products and thoughtful support.

Enjoy your playing!

Warm regards,
The AeroBand Team

Rated 5 out of 5 stars

I initially bought an Aeroband guitar

I initially bought an Aeroband guitar, then I bought a drum set… they are great products, fast delivery and very good product. The guitar can be played in various places because of its long battery life and it's also portable for travel. The drum set is also very good. Both have a MIDI option, and I believe that with future updates there will be a loop option for recording different sounds and effects… getting better with each update.

May 20, 2026
Unprompted review
AeroBand logo

Reply from AeroBand

Hi Henrique,

Thank you so much for your lovely 5-star review!

We’re so happy that you love both our air guitar and drum set. Your valuable feedback about new features means a lot to us.

Wish you enjoy your music journey!

Warm regards,
The AeroBand Team

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