AeroBand Reviews 

I ordered the Pocket Drum 2 Max on 12/11/2025 and the site said free shipping 7-13 days so I assumed it would get here in time for Christmas. I have even emailed them to ask an estimate of when to expect, but crickets...Very disappointed in that and so I googled the legitimacy of this company and some people say good things some not and also that it comes from China! Had I known this I would've purchased through Amazon. I order Temu all the time and even that stuff gets here faster than this! I just hope I didnt get scammed out of $134! It would just be nice if a company could send an email of reassurance to let you know your order went through fine and when to expect it.

I ordered my new Aeroband Guitar on Monday 09-12-25 and received it today Thursday 11-12-25. I think this is excellent service already. They also offered an extra 1 year warranty. Everything was packed well and they have supplied plenty of getting started information. I am looking foreword to dealing with Aeroband in the future

Case was empty, nothing in it, no number to reach the company that works, no help on their website
sent emails haven't heard back

When asked for help there was a quick response and answer for my question.

I use the guitar with my DAW and my Roland/Yamaha workstations, and it's great. Finally real guitar parts possible. I'm not a guitar player but it is not really necessary. Its a very smart guitar. Aftersales service also great. Price compensation for black Friday was no problem. So, great guitar and great service.

This simply an excellent guitar with good features. I like the side soft of the chords and its true to say is with no pain for the finger. The services client is very good and quickly responds. Its very fun to play with a daw software. Give it a try and you will not be disapointed with this product.

well I just received the guitar and as you say it's not a guitar but the expense of it is very not good I played over 300 for the guitar and then I started to want to get a bag and I thought it was 60 pound and you've added 30 on 4 posts the drum machine but on the guitar is very very simple and very basic and that could be really improved on its very monotone no there's no variation to it at all which could really be changed the guitar itself when you play the guitar it has a double note so you have to make sure you touch it wellthe good thing about it is for someone who can't play because of their hands that's very good and I am 75 now I've been playing for 60 years and it is a good idea you don't get that pressure on strings but I try to go on logic and I can't get on it at all and the instructions are very basic so there's a lot of improvement needed the drum beat on the guitar is a very very simple and then another thingyou can't use another mic except your mic try to use another mic it doesn't work so that's extra expense again to buy your mic to be able to do singing so a lot of this is about making money isn't it really that's how I can see it anyway I mean you end up in the end if you buy the microphone the strap and the bag you're spending nearly 500 pounds so I think about it beforehand it's a lot of money to pay for a basic guitar and I'm still waiting for the bag and I'm an experienced guitar player if you don't send me ayou send the free guitar to someone who throws it in the bin that doesn't do much for the advertising does it I probably would have given it a very good review but that doesn't matter I'm just waiting for my bag I don't know why you didn't make it as a whole kit the microphone the bag and the strap with the whole thing with the guitar that would have been more feasible it doesn't matter though it's up to you making money is all right is that what you want to do but don't say it's for helping people cuz it isn't helping people is it helping people it's helping make money we should not have the internet is doing anyway I'm still waiting been waiting for a month nearly just for a bag I'm not sure what you're doing but I hope people take a warning from this it's not all cozy and I still say the drum machine is very very simple very miniscule and when I try to get onlogic and it just doesn't work anyway that's my review bye I'm waiting

I love the way Emma jumped on my problem, which was to replaced a guitar the got damaged before I received it. She got me another out quickly and kept me updated on everything…..A+ thanks!

I received immediate attention in tracking my order when there were problems with the delivery, and they accompanied me throughout the entire process, as well as providing me with the tracking number from the local parcel company.

AerobanD is really doing everything right: from the guitar, to the delivery, to the follow up and the customer service, it is a perfect experience. I am n intermediate player. The guitar is awesome, I use for fun and also for the instant alternate tunings I can get, it challenges me to think outside the usual tuning box. I have a renewed interest in playing and practicing. I inquired about something in the order and I received answers the next day and they followed up with me to make sure I was satisfied. This is, truly, the best on-line purchase experience I have had.

Amazing Support !! I had an issue on my guitar that was solved 100%. The support team (Emma) was so committed, professional, kind, efficient and fast. Thank you support team, it´s so good to know that we are being supported by this wonderful team. I really recommend !!!

Ordering was easy and the processing was very fast. I was kept informed about the order. The item arrived as described. I am pleased with my order from this company. I highly recommend it.

What a product! What a service!
I bought Aeroband drum sticks just under a year ago as a musician with an urge to play, but not to have my own kit. I've learned so much that I'm able to transfer to a kit. The haptic response is amazing and there's no latency (unless usingnwith Garageband etc). I'm an addict! On Saturday evening one of my sticks lost its haptic response. I emailed their support at 11:30pm. At 7:30am on Sunday they responded to me and by Tuesday I had a replacement. It was mindblowing as a service. I love their products, service and support.
NOTE. I'm a musician but not a drummer. As with any instrument, it takes time and practice. I'd also not that the drum sticks have been improved in the last year as has the instructions. Very simple. And after practice your positioning and accuracy gets really good!

The lady who helped me (Emma) was very professional, and knowledgeable, and quickly resolved my issue by going to the Aero band App and toggling on the "Hammer-On" function! I received the Aero band guitar as a gift from one of Country Musics giants, Curtis Young (Jordanaires, Chet Adkins Bass Player, Studio Session singer/player) I Will Spread the Word, about Aero band's quality, And support! Sincerely, Randy Anglin

Good response in a timely and proper manner to inquiries regarding the products.

Very fast and helpful customer service from emma when facing shipping problems. Item well packaged and seems good so far. Thank you.

First class customer service.
How many companies reach out to you and ask, have you intentionally bought all that was on your order? I had put in an order for a pocket drum 2 Max but also ordered what I thought were extras. They said if it was intentional fine if it was a mistake they would refund me for the items that were included in the original item. No qualms no quibbles straightforward refund. I had made a mistake and replied saying I’ve made the mistake and in less than 24 hours there was a refund back in my account for the cost of the extra items. I then realised that was one extra that wasn’t part of it that I had forgotten to order. I was able to order the extra one extra item I needed and they held my first order so that they could send everything together at once.
My orders arrived within a couple of days. From beginning to end Sevice received was Goldstar excellence never had customer service like that anywhere before on just the customer service alone I would definitely recommend buying from this company .
I bought the PocketDrum 2max as a gift for my husband. He is really excited to get started using it. Everything about it says quality.

I think what the most Impressive is the eco-system of the app and the guitar itself. I'm a bedroom music producer, since I play keyboard, Aeroband Guitar gives me a chance to learn how to arrange a guitar track in a real way. There is a PROBLEM of special technique, but I think it's fair enough for the first version. いつも頑張ってください！www

Great straight out of the box!
No tuning up, just turn it on and you are playing. I like the multiple sounds on board, and I have now played piano on the beach with my Aeroband guitar.
Also love the microphone and it's effects in the app.

I saw the Aeroband Guitar on the Internet and became interested. I am a super senior citizen and was very impressed with the power the flexibility for the price I ordered it. It came in. They kept me informed in about two weeks into the learning Guitar settling my guitar sound isn’t terrible. I contacted Support and they set up a Zoom phone call so they could hear the guitar once they heard it and agreed with me that it sounds sounded terrible and less than a day they came back with the right solution. I had been trying the simplified cord system and had forgotten to get out of that program about a week later, I came into a situation that Guitar the Guitar would not do what I wanted it to do so I called them and they showed me how to achieve what I was after by just doing a slide amount of reprogramming. So in both cases when I have contacted Aeroband, they have been very responsible, very caring and very knowledgeable and have solved my problem immediately this is kind of customer service that all companies would desire to have and I’m so so glad that aeroband has achieved that objective. Thank you for doing such a great job and a wonderful world of electronic and I am sure enjoying your product and your service. Best regards budsmith