Affetto Italiano Reviews 

1,059
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and the secure, careful packaging that successfully keeps delicate items and perishable goods fresh and intact during transit. People also deeply love the authentic taste and exceptional quality of the traditional Italian products, specifically highlighting delicious pastries, fine cheeses, and savory meats. However, some people mentioned experiencing occasional delivery delays or receiving perishable items close to or even past their expiration dates. Others also noted rare instances where delicate bakery items arrived damaged or certain products did not fully match their initial expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the authentic taste of items like... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the exceptional standards... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy placement and very... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and professional experiences. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased to have found Affetto Italiano. I initially stumbled across them when looking for gluten free pizza bases for my mum. I placed an order for various items (Con Affetto, #8653). Delivery was... See more

Rated 5 out of 5 stars

Always a great service especially packing of dairy products and meats. Hand freezer bags as well for pick-nics. Fast efficient service and I’ve passed your name on to others who may use your service.... See more

Rated 5 out of 5 stars

I had an issue with the delivery at first by DPD (order#5729), but not only did they reply quickly and say they will arrange a replacement but they actually DELIVERED it themselves! That’s a long... See more

Rated 5 out of 5 stars

I purchased Rhum Baba and Aragostini They arrived as promised on the website - I love DPD deliveries. They had a decent best before date - I am on my own so I could treat myself daily😄. The Rhum... See more


Company details

  1. Online Food Ordering Service
  2. Cheese Shop
  3. Cold Cut Store
  4. Deli
  5. Dessert Shop
  6. Italian Grocery Store

Written by the company

Affetto Italiano is a well-known supplier of authentic Italian food imported direct from artisan producers at the heart of rural Italy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,059)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious gluten free cannolis

I've bought these cannolis before and they were delicious..this time I bought the gluten free cannolis for my son's partner..I thought I would try one thinking they must taste different but they were just as good and my son's partner absolutely loved them and wanted the name of the website.. well done Affetto

August 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, everything about Affetto is amazing. The good, packaging, the care taken on the order and super quick delivery. I've used them before and will keep doing so. My other half is Italian and he also says they are beautiful, so they authentically rated as well 😄

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, spoke directly to a member of staff to ensure my deserts arrived at a specific date, which they did.
Quality of deserts were amazing and well packaged.
Would definitely recommend.
Con Affetto 14059

July 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered and they arrived with in 24…

Ordered and they arrived with in 24 hours fresh all intact and the courier keep us in informed of the process while in transit very pleased with your product have used you in the past and have recommended you to friends family and some of my customers I will be trying some of your other products very soon very happy with your company

May 29, 2025

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